MINIMUM REQUIREMENTS * 10+ years in IT infrastructure and platforms with a focus on UC/telephony and 2+ years of leadership experience * 7+ years working with enterprise Voice systems (MS Teams ...
MINIMUM REQUIREMENTS * 10+ years in IT infrastructure and platforms with a focus on UC/telephony and 2+ years of leadership experience * 7+ years working with enterprise Voice systems (MS Teams ...
Systems Administrator 2
Decatur, GA · On-site
Experience with Mitel Telephony System, * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can work effectively ...
Systems Administrator 2
Decatur, GA · On-site
Experience with Mitel Telephony System, * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can work effectively ...
Senior Software Engineer Applied AI
Atlanta, GA · Remote
$117K - $155K/yr
Telephony and real-time media (call control, live audio streaming) * Audio handling and the quirks of real human conversation (interruptions, timing, noise) * Concurrency on a latency-sensitive path ...
Senior Software Engineer Applied AI
Atlanta, GA · Remote
$117K - $155K/yr
Telephony and real-time media (call control, live audio streaming) * Audio handling and the quirks of real human conversation (interruptions, timing, noise) * Concurrency on a latency-sensitive path ...
Systems Administrator I
Decatur, GA · On-site
Working knowledge with Mitel Telephony System, preferred * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can ...
Systems Administrator I
Decatur, GA · On-site
Working knowledge with Mitel Telephony System, preferred * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can ...
IT Support Specialist
Augusta, GA · On-site
Coordinate with corporate support teams to resolve Wide Area Network (WAN) and IP telephony issues * Coordinate with the Process Control Group to resolve network issues. * Coordinate with corporate ...
IT Support Specialist
Augusta, GA · On-site
Coordinate with corporate support teams to resolve Wide Area Network (WAN) and IP telephony issues * Coordinate with the Process Control Group to resolve network issues. * Coordinate with corporate ...
Network Engineer III
Lawrenceville, GA · On-site
Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and ...
Network Engineer III
Lawrenceville, GA · On-site
Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and ...
Network Engineer III
Atlanta, GA · On-site
Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and ...
Network Engineer III
Atlanta, GA · On-site
Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and ...
Performs aerial and underground commercial, industrial, institutional, and MDU cable, data, & telephony installations following WOW! specifications and industry practices * Complies with OSHA, NESC ...
Performs aerial and underground commercial, industrial, institutional, and MDU cable, data, & telephony installations following WOW! specifications and industry practices * Complies with OSHA, NESC ...
Network Engineer III
Atlanta, GA · On-site
Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and ...
Network Engineer III
Atlanta, GA · On-site
Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and ...
Performs aerial and underground commercial, industrial, institutional, and MDU cable, data, & telephony installations following WOW! specifications and industry practices * Complies with OSHA, NESC ...
Performs aerial and underground commercial, industrial, institutional, and MDU cable, data, & telephony installations following WOW! specifications and industry practices * Complies with OSHA, NESC ...
Medical
Dental
Vision
Life
Retirement
PTO
Maintain Cisco Telephony Systems trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Medical
Dental
Vision
Life
Retirement
PTO
Maintain Cisco Telephony Systems trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
IT Technician II (Onsite- Athens, GA)
Winterville, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
IT Technician II (Onsite- Athens, GA)
Winterville, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
IT Technician II (Onsite- Athens, GA)
Winterville, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
IT Technician II (Onsite- Athens, GA)
Winterville, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Sr. Machine Learning Engineer
$100K - $138K/yr
Telephony & cloud: Production experience with Twilio (or comparable telephony) and AWS. * Engineering: Expert Python, async programming, and WebSockets for real-time, bidirectional streaming. * ML ...
Quick apply
Sr. Machine Learning Engineer
$100K - $138K/yr
Telephony & cloud: Production experience with Twilio (or comparable telephony) and AWS. * Engineering: Expert Python, async programming, and WebSockets for real-time, bidirectional streaming. * ML ...
GA · On-site
$100K - $138K/yr
Telephony & cloud: Production experience with Twilio (or comparable telephony) and AWS. * Engineering: Expert Python, async programming, and WebSockets for real-time, bidirectional streaming. * ML ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Be Seen First
Telecom Analyst
Norcross, GA · On-site
$65K - $70K/yr
Medical
Dental
PTO
... telephony, and voice/data software products · Perform analysis, diagnosis, and resolution of telecommunications problems for end users; recommend and implement reparative remedies · Conduct frame ...
Quick apply
Be Seen First
Telecom Analyst
Norcross, GA · On-site
$65K - $70K/yr
Medical
Dental
PTO
... telephony, and voice/data software products · Perform analysis, diagnosis, and resolution of telecommunications problems for end users; recommend and implement reparative remedies · Conduct frame ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Monitor and operate security systems, including access control, CCTV, intrusion detection, alarms, radios, and telephony systems. * Receive, assess, document, and respond to security incidents in ...
Telephony information
See Georgia salary details
$17.7K - $27.3K
7% of jobs
$27.3K - $36.8K
0% of jobs
$36.8K - $46.4K
7% of jobs
$46.4K - $56K
8% of jobs
$63.1K is the 25th percentile. Wages below this are outliers.
$56K - $65.5K
3% of jobs
$65.5K - $75.1K
8% of jobs
$75.1K - $84.6K
15% of jobs
The median wage is $85.8K / yr.
$84.6K - $94.2K
4% of jobs
$102.5K is the 75th percentile. Wages above this are outliers.
$94.2K - $103.7K
25% of jobs
$103.7K - $113.3K
16% of jobs
$113.3K - $122.9K
5% of jobs
$17.7K
$82.9K
$122.9K
How much do telephony jobs pay per year?
What are the key skills and qualifications needed to thrive in the telephony position?
To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.
What are the typical career growth opportunities for professionals working in telephony roles?
Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.
What is a telephony?
A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.
What are the most commonly searched types of Telephony jobs in Georgia?
The most popular types of Telephony jobs in Georgia are:
What are popular job titles related to Telephony jobs in Georgia?
For Telephony jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Telephony jobs in Georgia look for?
The top searched job categories for Telephony jobs in Georgia are:
What cities in Georgia are hiring for Telephony jobs?
Cities in Georgia with the most Telephony job openings:

Full-time
Posted 27 days ago
Job description
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.
The Unified Communications Manager is an experienced technology leader responsible for overseeing the design, implementation, and maintenance of enterprise-wide voice, video, digital messaging, and collaboration tools in a global network environment.
This role combines strategic vision with hands-on leadership, partnering with business leaders to define needs and priorities while collaborating with ETS teams to deliver platform solutions. The ideal candidate excels in internal customer service, works effectively in diverse teams, and applies standard methodologies for process analysis and technology assessments. They lead cross-functional teams to develop comprehensive business plans covering process lifecycle, technology development, and communication strategies, including training.
**Candidates should live within driving distance to our Atlanta office**
MINIMUM REQUIREMENTS
- 10+ years in IT infrastructure and platforms with a focus on UC/telephony and 2+ years of leadership experience
- 7+ yearsworking with enterprise Voice systems (MS Teams, RingCentral, 8x8, Cisco)
- 5+ years' experience with Contact Center telephony platforms (Nice, Genesys, 8x8, Five9)
- 5+ years' experience in video and room collaboration platforms (Webex, MS Teams, Q-sys)
- 3+ years' experience in managing Digital Signage platforms (Appspace, Reach Media, Yodeck)
- 7+ yearsleading teams; proven ability to build, mentor, and manage onsite and global teams.
- 5+ years' experience with document management platforms (SharePoint, Confluence or similar).
- 5+ yearsusing IT ticketing systems (ServiceNow, JIRA, Quality Center).
- 5+ yearsin strategy, roadmap development, and planning.
- Experience negotiating scope and schedules with business and vendor partners.
- Strong leadership, communication, and stakeholder management skills; ability to convey technical concepts in user-friendly language.
- Demonstrated strategic thinking, problem-solving, and influencing skills.
- Expertise in managing third-party contracts and performance.
- Ability to prioritize and execute tasks in a fast-paced environment.
- Highly Self-motivated, results-driven, and able to work independently.
- Strong aptitude for learning and adopting new platforms and processes.
EDUCATION REQUIREMENTS
- Bachelor's degree in computer science, IT, or a related field
Principal Duties and Responsibilities
- Operate with a "total service" mindset for process and technical health of managed platforms.
- Develop and maintain service strategies and roadmaps aligned with evolving business requirements.
- Own end-to-end service delivery, ensuring quality and timely execution.
- Monitor and report service delivery metrics; escalate issues as needed.
- Manage service budgets, forecasts, and cost optimization initiatives.
- Oversee production support requests, and incidents; manage risks and serve as escalation point for critical issues.
- Coordinate technology releases, testing, and deployment activities.
- Manage third-party vendors and implementation partners, including contracts, renewals, and scope changes.
- Partner with ETS teams to deliver projects from initiation through closure.
- Drive automation, process optimization, and adoption of best practices.
- Promote feature adoption and guide customers on technology enhancements.
- Full people management responsibilities to include hiring, coaching, performance reviews, and terminations.
#LI-GW1
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
About Manhattan Associates
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1990