Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) Bachelor's degree Required 100% Remote Job The Contact Center Strategy - Telephony Infrastructure (CCS-TI) group within ...
Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) Bachelor's degree Required 100% Remote Job The Contact Center Strategy - Telephony Infrastructure (CCS-TI) group within ...
TEG-063-Senior Telecom Functional Analyst
Denver, CO · On-site
$89K - $118K/yr
Call center infrastructure consultant - analyze "as is" telephony and design "to be" telephony. Current infrastructure has no consistency or recognized common product. A decision has been made to go ...
TEG-063-Senior Telecom Functional Analyst
Denver, CO · On-site
$89K - $118K/yr
Call center infrastructure consultant - analyze "as is" telephony and design "to be" telephony. Current infrastructure has no consistency or recognized common product. A decision has been made to go ...
Desired Skills: 1) Grails. 2) Groovy. 3) Git. 4) Apache. 5) Web Services - REST/SOAP. 6) Telephony environment experience. Qualifications Required Skills: 1) Java. 2) Tomcat. 3) Linux & Windows. 4) ...
Desired Skills: 1) Grails. 2) Groovy. 3) Git. 4) Apache. 5) Web Services - REST/SOAP. 6) Telephony environment experience. Qualifications Required Skills: 1) Java. 2) Tomcat. 3) Linux & Windows. 4) ...
Marketing Technology & Operations Manager
Denver, CO · Remote
$86K - $138K/yr
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
Quick apply
Marketing Technology & Operations Manager
Denver, CO · Remote
$86K - $138K/yr
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
Marketing Technology & Operations Manager
Denver, CO · On-site +1
$86K - $112K/yr
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
Marketing Technology & Operations Manager
Denver, CO · On-site +1
$86K - $112K/yr
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to ...
Key Responsibilities Install, configure, maintain, troubleshoot, and repair VoIP systems, IP telephony devices, and Unified Communications (UC) infrastructure. Support Cisco Unified Communications ...
Key Responsibilities Install, configure, maintain, troubleshoot, and repair VoIP systems, IP telephony devices, and Unified Communications (UC) infrastructure. Support Cisco Unified Communications ...
Field Technician IV - Telecom Support
Colorado Springs, CO · On-site
$65K - $91K/yr
Key Responsibilities • Install, configure, maintain, troubleshoot, and repair VoIP systems, IP telephony devices, and Unified Communications (UC) infrastructure. • Support Cisco Unified ...
Field Technician IV - Telecom Support
Colorado Springs, CO · On-site
$65K - $91K/yr
Key Responsibilities • Install, configure, maintain, troubleshoot, and repair VoIP systems, IP telephony devices, and Unified Communications (UC) infrastructure. • Support Cisco Unified ...
Field Technician IV - Telecom Support
Colorado Springs, CO · On-site
$65K - $91K/yr
Key Responsibilities • Install, configure, maintain, troubleshoot, and repair VoIP systems, IP telephony devices, and Unified Communications (UC) infrastructure. • Support Cisco Unified ...
Field Technician IV - Telecom Support
Colorado Springs, CO · On-site
$65K - $91K/yr
Key Responsibilities • Install, configure, maintain, troubleshoot, and repair VoIP systems, IP telephony devices, and Unified Communications (UC) infrastructure. • Support Cisco Unified ...
Network Administrator
Denver, CO · On-site
Networking, IP Telephony and VoIP terminology. Wireshark, PCAP applications, SPLUNK. Coriant (Tellabs), Aviat CTR, Cisco, Juniper (JUNOS). Additional Information: Need to work in OIT Pearl Plaza Bldg.
Network Administrator
Denver, CO · On-site
Networking, IP Telephony and VoIP terminology. Wireshark, PCAP applications, SPLUNK. Coriant (Tellabs), Aviat CTR, Cisco, Juniper (JUNOS). Additional Information: Need to work in OIT Pearl Plaza Bldg.
Onsite Support Tech II
Aurora, CO · On-site
$26.75 - $38.75/hr
Provide telephony support, including phone switch programming and hardware management. * Interact with other teams to resolve cross team technical issues and projects. * Assist with purchasing ...
Onsite Support Tech II
Aurora, CO · On-site
$26.75 - $38.75/hr
Provide telephony support, including phone switch programming and hardware management. * Interact with other teams to resolve cross team technical issues and projects. * Assist with purchasing ...
Experienced in Site Services support for network device maintenance and support (console/remote) IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ( IPT ...
Experienced in Site Services support for network device maintenance and support (console/remote) IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ( IPT ...
Desktop Technician
$20.75 - $26.50/hr
Desired Skills: 1) Understanding of core technologies in the area of IT (Networking, telephony, operating systems, hardware, security, support, etc.). Additional Information All your information will ...
Desktop Technician
$20.75 - $26.50/hr
Desired Skills: 1) Understanding of core technologies in the area of IT (Networking, telephony, operating systems, hardware, security, support, etc.). Additional Information All your information will ...
Desktop Technician
$20.75 - $26.50/hr
Desired Skills: 1) Understanding of core technologies in the area of IT (Networking, telephony, operating systems, hardware, security, support, etc.). Additional Information If interested, please ...
Desktop Technician
$20.75 - $26.50/hr
Desired Skills: 1) Understanding of core technologies in the area of IT (Networking, telephony, operating systems, hardware, security, support, etc.). Additional Information If interested, please ...
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees ...
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees ...
Digital Engineer with Security Clearance
Aurora, CO · On-site
$96K - $206K/yr
Create, integrate, and apply interdisciplinary digital models of products from concept throughout the product lifecycle. Apply advanced consulting skills or extensive technical expertise and full ...
Digital Engineer with Security Clearance
Aurora, CO · On-site
$96K - $206K/yr
Create, integrate, and apply interdisciplinary digital models of products from concept throughout the product lifecycle. Apply advanced consulting skills or extensive technical expertise and full ...
Network Technician
Greeley, CO · On-site
$22.50 - $29/hr
Experienced in Site Services support for network device maintenance and support (console/remote). * IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ...
Quick apply
Network Technician
Greeley, CO · On-site
$22.50 - $29/hr
Experienced in Site Services support for network device maintenance and support (console/remote). * IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ...
Field Technician III - Telecom Support
$20 - $28.51/hr
Support enterprise Cisco Systems, IP telephony devices, gateways, and associated communications infrastructure. Respond to and troubleshoot VoIP outages, degraded service conditions, and customer ...
Field Technician III - Telecom Support
$20 - $28.51/hr
Support enterprise Cisco Systems, IP telephony devices, gateways, and associated communications infrastructure. Respond to and troubleshoot VoIP outages, degraded service conditions, and customer ...
... IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs"). Responsibilities: · Respond to ...
... IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs"). Responsibilities: · Respond to ...
Telephony information
See Colorado salary details
$22.1K - $34K
7% of jobs
$34K - $45.9K
0% of jobs
$45.9K - $57.8K
7% of jobs
$57.8K - $69.7K
8% of jobs
$78.6K is the 25th percentile. Wages below this are outliers.
$69.7K - $81.6K
3% of jobs
$81.6K - $93.5K
8% of jobs
$93.5K - $105.4K
15% of jobs
The median wage is $106.9K / yr.
$105.4K - $117.3K
4% of jobs
$127.6K is the 75th percentile. Wages above this are outliers.
$117.3K - $129.2K
25% of jobs
$129.2K - $141.1K
16% of jobs
$141.1K - $153K
5% of jobs
$22.1K
$103.2K
$153K
How much do telephony jobs pay per year?
What are the key skills and qualifications needed to thrive in the Telephony position, and why are they important?
To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.
What are the typical career growth opportunities for professionals working in Telephony roles?
Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.
What is a Telephony job?
A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

Contractor
Posted 14 days ago
Job description
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Role: Genesys Solutions Consultant
location: Greenwood Village, CO (Remote)
Duration: 12+ months (High chances of extension)
Bachelor's degree Required
100% Remote Job
The Contact Center Strategy - Telephony Infrastructure (CCS-TI) group within the Infrastructure Management Group (IMG), Network Services (NS) Organization is looking for an exceptional Support engineer for supporting activities related to the Enterprise Telephony Infrastructure platform (i.e. virtualization of multiple call centers, multi-channel access, intelligent routing, computer telephony integration, telephonic and web self-service, and common/intelligent desktops, Virtual Hold, etc.).
6 - 10 years' experience is required
Implementation and maintenance of networks, network analysis, engineering and software functions for Contact Centers.
Incident response and resolution
Problem management updates4.
Cisco Voice and routing
Genesys GVP and IVR platforms
NICE call recording
Call center adjuncts including Symon, Aspect, and Virtual Hold5.
Troubleshooting and solving contact center technology issues
Leadership skills to lead teams in troubleshooting to a good result.
Communication skills at multiple levels
Empathy
Courage
Creativity
For more information, Please contact
Shubham Rastogi
(973) 967-3439
Shubham.rastogi(at)artechinfo.com
About Artech
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Morristown, NJ, US
Year founded
1992