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Telephone Jobs in Provo, UT (NOW HIRING)

Central Utah Telephone

Account Executive

Lindon, UT · On-site

General Summary: We are seeking B2B sales talent to join the CentraCom sales team. Responsibilities include; acquiring new accounts through traditional sales tactics including cold calling ...

Canyon View Medical

Front Office Receptionist

Spanish Fork, UT · On-site

$13.75 - $17.50/hr

Primary Responsibilities Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Enrolls patients in Patient Portal while ...

PineView Dental Health

Dental Receptionist

Park City, UT · On-site

$18 - $25/hr

Answers the telephone, schedules appointments, assists with patient finances, prints and mails statements, maintains patient records, and coordinates patient flow. Maintains patient account ...

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All JobsTelephone JobsTelephone Jobs in Provo, UT

Telephone information

See Provo, UT salary details

$8

$16

$23

How much do telephone jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for telephone in Provo, UT is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.41 per hour, depending on experience, location, and employer.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, patience, and sometimes specific industry knowledge or certifications, and often involve working in office or remote environments.
Telephone jobs near you
Infographic showing various Telephone job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,141 per year, or $16.9 per hour.

PBX - Telephone Operator (Full Time Winter Seasonal, Housing Available)

Park City, UT • On-site

Grand Hyatt Deer Valley
See more jobs at Grand Hyatt Deer Valleyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world.
The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The Seasonal PBX Phone operator is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
Housing is available on a first come, first serve basis.
Why Work at Hyatt?
  • Free room Nights, Discounted and friends & Family room rates*
  • Medical, Dental and vision insurance with only 30-day waiting period*!
  • 401K with company Match*
  • Free employee meal during shift
  • Generous paid time off*
  • Tuition reimbursement*
  • Employee stock purchase plan*
  • Ski Pass
  • Excellent training, professional development and more

*Applicable for FT Year Around Positions
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

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