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Telephone Jobs in Alberta (NOW HIRING)

St. Albert Dodge

P/T Receptionist

Saint Albert, AB

CA$17/hr

They will welcome visitors by greeting them, in person or on the telephone and direct their needs to the appropriate department or staff member who may assist them. Compensation: $17 per hour Shift ...

New

GREATER NEVADA

CA$18.27 - CA$25.96/hr

Support the MRC during peak call times, answering telephone calls to help more members live greater. Qualifications * 1 year of customer service experience required * Demonstrated ability in written ...

UpSourced HR

Operate the main telephone switchboard and direct calls and inquiries appropriately. \n * Receive, announce, and direct visitors to the appropriate staff members. \n * Monitor staff sign\-in\/out ...

EECOL Electric

Receptionist

Red Deer, AB · On-site

You will receive and relay messages/telephone calls from internal and external sources. You will greet guests/visitors, documents information, issues appropriate security passes, reports security ...

SOUTH TRAIL KIA

BDC Coordinator

Calgary, AB

Answer emails, texts and telephone calls from customers * Book service detailed service appointments, checking for recalls, previously deferred services and any time/mileage recommended services

Barcodes, Inc.

Sales Account Executive

Calgary, AB · On-site

Manage sales activity for Levata in a specifically defined account base by performing outgoing/incoming telephone and email communications with customers and prospective accounts to develop ...

Levata

Sales Account Executive

Calgary, AB · On-site

Manage sales activity for Levata in a specifically defined account base by performing outgoing/incoming telephone and email communications with customers and prospective accounts to develop ...

Levata

Sales Account Executive

Calgary, AB · On-site

Manage sales activity for Levata in a specifically defined account base by performing outgoing/incoming telephone and email communications with customers and prospective accounts to develop ...

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Showing results 21-40

All JobsTelephone JobsTelephone Jobs in Alberta

Telephone information

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, patience, and sometimes specific industry knowledge or certifications, and often involve working in office or remote environments.
Telephone jobs near you
Infographic showing various Telephone job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Member Services Representative - Part-Time

Royal Glenora Club

Edmonton, AB • On-site

$16.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you passionate about creating exceptional customer experiences? Doyou enjoy helping people and thrive in a fast-paced, team-oriented environment?

The Royal Glenora Club is looking for friendly, professional, andservice-focused part-time Member Services Representatives to join our team. Asthe first point of contact at our front desk, greeting members and guests,you'll play a key role in creating a welcoming experience while helping membersmake the most of everything the Club has to offer. 

If you enjoy building relationships, solving problems, and providingoutstanding service, we'd love to hear from you. 

What You'll Do

        Welcome members and guests with a warm, friendly,and professional attitude.

        Create exceptional member experiences throughknowledgeable and personalized service.

        Serve as the central source of information forClub programs, services, events, and facilities.

        Assist with program registrations, courtbookings, reservations, cancellations, and general member inquiries.

        Process membership updates and maintain accuratemember information.

        Sell and replenish retail and pro shopmerchandise while assisting members with purchases.

        Answer and direct telephone calls usingprofessional telephone etiquette.

        Receive and distribute mail, packages, and membermessages.

        Resolve member concerns promptly andprofessionally, escalating when appropriate.

Work collaboratively with all Club departments to ensure seamlessmember service. 

What You'll Bring

        High school diploma or equivalent.

        1-2 years of customer service experience(hospitality, recreation, retail, or similar environments are considered anasset).

        A genuine passion for providing exceptionalcustomer service.

        Strong communication and interpersonal skills.

        Excellent administrative and organizational skills,with strong multitasking abilities.

        Confidence in using computers and learning newsoftware systems.

        Strong attention to detail and the ability toremain calm in a busy environment.

        Ability to lift up to 40 lbs.

        A positive attitude, reliability, and awillingness to work as part of a team.

        A satisfactory security check will be required asa condition of employment.

Schedule Requirements

You will be required to have at least 24 hours per week availability, being flexible to work various shifts, including evenings until midnight,weekends, and holidays.

We value diversityand strive to create a workplace that is inclusive, respectful, and welcomingto everyone. Candidates of all backgrounds are encouraged to apply.

Employment Type: PART_TIME

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