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Telephone Interpreter Jobs in Rochester, NY (NOW HIRING)

University of Rochester

MRI Technologist

Rochester, NY · On-site

$33.84 - $45.68/hr

... telephone/fax, printers. * Equipment: Wheelchairs, Stretchers, Patient beds, MRI scanners of ... interpretation. * Prepares and maintains accurate documentation. Maintains production and quality ...

University of Rochester

MRI Technologist

Rochester, NY · On-site

$33.84 - $45.68/hr

... telephone/fax, printers. * Equipment: Wheelchairs, Stretchers, Patient beds, MRI scanners of ... interpretation. * Prepares and maintains accurate documentation. Maintains production and quality ...

CCSI

Administrative Assistant II

Rochester, NY · On-site

$21 - $21.50/hr

... interpreting services for families. * Perform other related duties as assigned. What you bring ... Strong telephone and interpersonal skills. * Strong self-awareness , self-direction, and self ...

New

University of Rochester

MRI Technologist

Rochester, NY · On-site

$33.84 - $45.68/hr

... telephone/fax, printers. * Equipment: Wheelchairs, Stretchers, Patient beds, MRI scanners of ... interpretation. * Prepares and maintains accurate documentation. Maintains production and quality ...

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Telephone Interpreter information

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How much do telephone interpreter jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telephone interpreter in Rochester, NY is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.02 per hour, depending on experience, location, and employer.

What is a telephone interpreter?

A telephone interpreter is a professional who facilitates communication between people who speak different languages by interpreting conversations over the phone. They help individuals, businesses, and organizations overcome language barriers in real-time, ensuring clear and accurate exchanges. Telephone interpreters are commonly used in healthcare, legal, customer service, and emergency settings. Their role is crucial for providing access to services and information for non-English speakers.

What does a telephone interpreter do?

A telephone interpreter provides language translation services over the phone. In this role, your responsibilities include ensuring effective communication between two people who speak a different language, relaying ideas and concepts that differ between languages, and interpreting written communications for the involved parties. You may also translate languages at meetings or conferences and explain industry-specific terminology, such as legal or medical terms. Depending on your skills and background, you may choose to specialize in a specific industry, such as business or medicine, or you may provide general telephone interpreter services.

What are the key skills and qualifications needed to thrive as a telephone interpreter?

To thrive as a Telephone Interpreter, you need native-level proficiency in at least two languages, a strong grasp of both cultures, and typically a high school diploma or higher. Familiarity with telecommunication systems, interpreter platforms, and sometimes professional certification (like CCHI or ATA) is highly valued. Active listening, quick thinking, and cultural sensitivity are critical soft skills for ensuring accurate and respectful communication. These abilities are vital for bridging language gaps, maintaining confidentiality, and delivering effective interpretation in real-time, high-pressure situations.

How do telephone interpreters typically handle fast-paced conversations or overlapping speakers during calls?

Telephone interpreters often encounter fast-paced conversations or situations where multiple speakers talk at once. To manage these challenges, interpreters are trained to politely intervene and request clarification or repetition when necessary, ensuring the accuracy of their interpretation. They must maintain composure, listen actively, and prioritize clear communication between all parties. Good telephone interpreters also develop strategies for taking concise notes and quickly switching between languages, which helps them manage the flow of conversation and maintain professionalism.

What is the difference between Telephone Interpreter vs In-Person Interpreter?

AspectTelephone InterpreterIn-Person Interpreter
CredentialsOften requires certification such as NAD or CCHIRequires similar certifications, plus sometimes additional in-person language proficiency assessments
Work EnvironmentRemote, via phone or video callsOn-site, in healthcare, legal, or business settings
Employer & Industry UsageUsed in healthcare, legal, government, and business sectors for remote communicationUsed in hospitals, courts, conferences, and face-to-face meetings

Both Telephone Interpreters and In-Person Interpreters require similar certifications and serve overlapping industries. The main difference lies in the work environment: Telephone Interpreters work remotely via phone or video, while In-Person Interpreters operate on-site. Your choice depends on your preferred work setting and industry needs.

More about Telephone Interpreter jobs

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Telephone Interpreter jobs near you
Infographic showing various Telephone Interpreter job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,508 per year, or $24.3 per hour.

Clinical Trials Medical Writer

Rochester Regional Health

Rochester, NY • On-site

$77 - $92/hr

Other

Posted 2 days ago

New

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Job Title

Medical Writer

Department

Study Set Up

Location

Remote East Coast | Must Sit in East Coast

Hours Per Week

40 hours

Schedule

Days, Monday – Friday

SUMMARY

The Medical Writer is responsible for interpreting complex clinical study protocols and other medical/scientific documentation to prepare and coordinate laboratory specification and study‑specific medical/technical documents for ACM Global Laboratories. They will partner with internal departments in the development, drafting, review, editing, and finalization of documents used to conduct clinical studies.

RESPONSIBILITIES
  • Lead the development, revision, and maintenance of complex clinical study and amendments in accordance to standard operating procedures (SOPs) and regulatory requirements.
  • With support of a mentor, work on the development, revision, and maintenance of high profile and expedited complex study documents and amendments in accordance to SOPs and regulatory requirements.
  • Responsible for authoring and finalizing global lab specification documents (GLSD) and other related documents, as needed.
  • Interpret, understand, and contribute to the scientific details of the protocol/technical documentation; identify and resolve gaps to ensure client satisfaction.
  • Serve as a subject-matter expert (SME) for medical documentation utilized throughout the study lifecycle.
  • Lead, initiate, and manage multiple rounds of internal and external document review.
  • Liaise and drive timely collaboration between key stakeholders to ensure technical documentation meet high quality standards and aligns with business process.
  • Participate in client interactions during study start-up activities and/or during study amendment process.
  • Review of low to medium complexity GLSD in accordance to SOPs and Quality Assurance processes.
  • With support of a mentor, work on the review of high complexity GLSD in accordance with SOPs and Quality Assurance processes.
  • Lead the development, revision, and maintenance of lab manuals in accordance to SOPs and regulatory requirements.
  • Review lab manuals to ensure alignment with SOPs and Quality Assurance processes.
  • Resolve challenges and build consensus between all cross-functional groups and collaborators in a timely manner.
  • Maintain a general working knowledge of Food & Drug Administration (FDA), Medical & Healthcare Regulatory Agency (MHRA), New York State Department of Health (NYSDOH), Good Clinical Practice (GCP), ICH and other pertinent regulations.
  • Demonstrate initiative in professional self-development to improve job performance to maintain relevant working knowledge of clinical trials.
  • Resolve queries for complex studies by using knowledge of regional differences and internal ACM processes for low and medium complexity GLSD and understanding of department responsibilities.
  • Perform other duties and/or tasks as assigned.
REQUIRED QUALIFICATIONS
  • BA/BS, or equivalent experience in scientific field
  • 1 yrs clinical trials or other laboratory experience required
PREFERRED QUALIFICATIONS
  • Applied knowledge of routine document content preparation, including the use of style guides, medical dictionaries, regulatory guidance documents, and templates
  • Proficient in Microsoft Office and desktop publishing or word processing
  • Education in medical or technical writing
  • Excellent communication skills
  • Ability to effectively influence others, work in a team environment, and collaborate across lines of business and functions
  • 1+ years’ experience drafting clinical trials documentation
PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE:

$77,000.00 - $92,000.00

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