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Telephone Etiquette Jobs (NOW HIRING)

JW NUTRITIONAL LLC

Receptionist

Allen, TX · On-site

$14.75 - $19.25/hr

The ideal candidate is organized, detail-oriented, and possesses excellent telephone etiquette and communication skills. Reports To: Chief of Staff Essential Responsibilities * Greet visitors and ...

J W Nutritional

Receptionist

Parker, TX · On-site

$15 - $19.75/hr

The ideal candidate is organized, detail-oriented, and possesses excellent telephone etiquette and communication skills. Reports To: Chief of Staff Essential Responsibilities * Greet visitors and ...

JW NUTRITIONAL LLC

Receptionist

Allen, TX · On-site

$14.75 - $19.25/hr

The ideal candidate is organized, detail-oriented, and possesses excellent telephone etiquette and communication skills. Reports To: Chief of Staff Essential Responsibilities * Greet visitors and ...

J W Nutritional

Receptionist

Allen, TX · On-site

$14.75 - $19.25/hr

The ideal candidate is organized, detail-oriented, and possesses excellent telephone etiquette and communication skills. Reports To: Chief of Staff Essential Responsibilities * Greet visitors and ...

Wooster Community Hospital

Patient Access II

Wooster, OH · On-site

$15 - $19.25/hr

High School Diploma or GED Interpersonal skills including effective oral communication and good telephone etiquette Must be organized and able to multi-task Must be willing to contribute as a team ...

Wooster Community Hospital

Patient Access II

Wooster, OH · On-site

$15 - $19.25/hr

High School Diploma or GED Interpersonal skills including effective oral communication and good telephone etiquette Must be organized and able to multi-task Must be willing to contribute as a team ...

Eastern Metal

CUSTOMER SERVICE REPRESENTATIVE

Edison, NJ · On-site

$20 - $22/hr

Excellent telephone etiquette. * Construction Industry Experience * Exceptional interpersonal and communication skills * Data entry experience * Extraordinary customer service skills Experienced only ...

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Telephone Etiquette information

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$8

$16

$25

How much do telephone etiquette jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for telephone etiquette in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for telephone etiquette?

To excel in a role requiring strong telephone etiquette, you need excellent verbal communication skills, active listening abilities, and a clear understanding of customer service principles, often supported by prior experience in a call center or customer-facing environment. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and call-logging tools is typically expected. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills for this position. These competencies ensure positive customer interactions, effective problem resolution, and the maintenance of a professional company image.

What is the difference between Telephone Etiquette vs Customer Service Representative?

AspectTelephone EtiquetteCustomer Service Representative
Primary FocusProper phone manners and communication skillsHandling customer inquiries and resolving issues
Skills RequiredPoliteness, clarity, active listeningProblem-solving, communication, patience
Work EnvironmentCall centers, offices, remoteCall centers, retail, support centers
CertificationsNone typically requiredCustomer service training often preferred

While Telephone Etiquette focuses on the manners and professionalism used during phone calls, Customer Service Representatives apply these skills to assist customers, resolve issues, and provide solutions. Both roles require strong communication skills, but Customer Service Representatives have a broader scope involving problem-solving and customer interaction beyond just phone manners.

What are common challenges in telephone etiquette and how can they be addressed?

Professionals who focus on telephone etiquette often encounter challenges such as handling difficult callers, managing high call volumes, and maintaining professionalism during stressful situations. To address these issues, it's important to develop strong active listening skills, remain calm under pressure, and follow structured call scripts or guidelines. Regular training and feedback sessions can also help reinforce best practices, ensuring that every call represents the company positively and meets customer expectations.

What is telephone etiquette?

Telephone etiquette refers to the set of polite behaviors and guidelines that individuals should follow when communicating over the phone. This includes answering calls promptly, speaking clearly and courteously, actively listening, and respecting the caller's time and privacy. Good telephone etiquette helps create a positive impression and ensures effective communication in both personal and professional settings. Practicing proper phone manners can lead to better relationships and improved customer service.
More about Telephone Etiquette jobs
What job categories do people searching Telephone Etiquette jobs look for? The top searched job categories for Telephone Etiquette jobs are:
Telephone Etiquette jobs near you
Infographic showing various Telephone Etiquette job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,296 per year, or $16 per hour.

Telephone Operator

The Greenbrier Hotel

White Sulphur Springs, WV • On-site

$12.02/hr

Other

Re-posted 9 days ago

Job description


Position:Operator
Department: Telephone
Primary Responsibilities: (guest interaction, orderingresponsibilities, clean up duties, clerical responsibilities,etc.)
• Answering In-Coming and In-House calls
• Taking and handlingemergency and doctor calls
• Taking and directing maintenancecalls
• Placing restrictions on and off of phones, such as Do NotDisturb
• Taking and giving wake-up calls.
• Taking Text Messages andtyping in computer.
SecondaryResponsibilities:• Able to learn all extension numbers and (1800)employees (where they work)
Normal Working Hours: (Shift, days)
• All shifts- Days can vary during busy season.
In order to be successful in this position, theideal candidate must meet the following criteria
in addition to the TenEssential Attributes for All Employees.
Past Work Experience Requirements: (Type of work, numberof years required, equivalent experience, etc.)
• Experience handlingmultiple phone lines helpful
Educational Requirements: (Degree/Certification, highestrequired/preferred, field of study)
• High School Diploma or G.E.D.preferred
Communication Skills Requirements: (Verbal: phone,in-person, group; Written: memos, documents)
• Excellent communicationskills with focus on proper grammar, listening comprehension and clear diction
• Customer service skills
• Good Telephone Etiquette
Technical Requirements:• Some typing and computerskills.
• Ability to learn and utilize AS400 for information retrieval anddata entry
Required Supervision: (Reports to,Supervision provided, number of people to supervise)
• Report toManager, Technical Communication
• Must be able to work independently
Other Requirements:• Consistent demonstration of the TenEssential Attributes
• Must be flexible and willing to learn
• Must befriendly, polite, and have a good attitude
*Requirements are subject tochange

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