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Telephone Customer Service Jobs in Nevada (NOW HIRING)

Customer Service Rep

North Las Vegas, NV · On-site

$15.25 - $20.75/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Verifies and updates demographic information such as address and telephone number in computerized ...

Customer Service Rep

Carson City, NV · On-site

$15.75 - $21.25/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Verifies and updates demographic information such as address and telephone number in computerized ...

Customer Service Rep

Sparks, NV · On-site

$16.25 - $22.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Customer Service Rep

Carson City, NV · On-site

$15.75 - $21.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Customer Service Rep

North Las Vegas, NV

$15 - $20.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

Customer Service Representative Siegel Suites Virginian - Reno, NV 89501 Siegel Suites and Select ... Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.

Provide excellent customer service support by telephone and email. * Manage and communicate with customers utilizing email 90% of the time and phone 10% of the time, mostly with internal teams.

Customer Service Representative

Las Vegas, NV · On-site

$15.50 - $21/hr

Customer Service Representative Siegel Suites and Select, flagship brands of The Siegel Group ... Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.

The representative provides exceptional customer service support through telephone and email communications. Responsibilities • Create and issue invoices accurately and efficiently. • Initiate ...

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Showing results 1-20

Telephone Customer Service information

See Nevada salary details

$10

$19

$27

How much do telephone customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for telephone customer service in Nevada is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What are popular job titles related to Telephone Customer Service jobs in Nevada?

For Telephone Customer Service jobs in Nevada, the most frequently searched job titles are:

What cities in Nevada are hiring for Telephone Customer Service jobs?

Cities in Nevada with the most Telephone Customer Service job openings:

Infographic showing various Telephone Customer Service job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

Customer Service Representative

Las Vegas, NV • On-site


Arthur J. Gallagher & Co.
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

215th of 315 rated insurance

Good employer

Recommended by parents

Respectful managers


$15.50 - $21/hr

Other

Posted 5 days ago


Job description

Customer Service Representative

Provides customer service to a variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Provides accurate, valid and complete information by using the right methods/tools. Handles calls and correspondence that are predominantly routine but may require some deviation from standard procedures.

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills. Preferred: Working knowledge of MS systems, i.e., MS Excel, MS PowerPoint, Outlook and MS Word.

Behaviors: Good verbal communication skills. Maintains a high level of professionalism with clients and establishes a positive rapport with every caller.

Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)



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