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Teleperformance Jobs in Akron, OH (NOW HIRING)

Teleperformance information

See Akron, OH salary details

$10

$17

$23

How much do teleperformance jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for teleperformance in Akron, OH is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.41 per hour, depending on experience, location, and employer.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the key skills and qualifications needed to thrive as a Teleperformance customer service representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What cities near Akron, OH are hiring for Teleperformance jobs?

Cities near Akron, OH with the most Teleperformance job openings:

Infographic showing various Teleperformance job openings in Akron, OH as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Temporary. Highlights an 45% Physical, 4% Hybrid, and 51% Remote job distribution, with an average salary of $35,643 per year, or $17.1 per hour.

Sales Director/Consultant

Akron, OH • On-site

Infiniti of Akron
Retail • 11 - 50 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago


Job description

Welcome to INFINITI of Akron, a premier luxury automotive dealership dedicated to delivering a refined, transparent, and client-centric buying experience. We are currently seeking motivated, polished, and goal-oriented individuals to join our Sales Team.

We offer the highest-paying commission structure in the region: a true 30% of gross profit with a guaranteed $300 floor protection "mini" per vehicle. If you have communication skills, an outgoing personality, and the drive to win, we will provide the elite training, advanced digital tools, and massive vehicle inventory to ensure your immediate financial success.

Who Succeeds Here? (All Backgrounds Welcome):
  • The Career Changer: You have experience in hospitality, bartending, cell phone sales, server positions, retail management, or customer service and want to finally get paid what you are worth.

  • The High-Line Closer: You are an experienced automotive pro looking for a store with better culture, higher gross margins, and a much better pay plan.

  • The Hustler: You are self-motivated, tech-fluent with smartphones/tablets, competitive, and driven by financial success.

  • The Professional: You carry yourself with confidence, possess excellent communication skills, hold a valid driver’s license with a clean record, and show up ready to win every day.

What the Role Looks Like:
  • Consult: Welcome guests to our state-of-the-art showroom, build a great relationship, and find the perfect vehicle for their lifestyle.

  • Educate: Learn the INFINITI crossover and SUV lineup—including next-generation safety tech and luxury performance features—to present them clearly.

  • Facilitate: Take clients on test drives, present transparent buying and lease options, and guide them through a smooth delivery process.

  • Grow: Build your own lifetime "book of business" using our digital CRM platforms to secure repeat customers and personal referrals.

The Benefits & Pay Breakdown:
  • Uncapped 30% Commission Plan: Take home nearly a third of the profit on every deal you close. No limits on your earning potential.

  • $300 Minimum Floor Protection: Even on short-margin deals, your time is protected with an immediate $300 minimum payout.

  • Paid Professional Training: We don't throw you to the wolves. We pay you while you learn our systems, tech, and inventory.

  • Real Work-Life Balance: A structured 5-day schedule where you can build an elite career without giving up your personal life. Closed every Sunday.

  • Full Benefits: Comprehensive medical, dental, and vision packages, plus a 401(k) plan with an active employer match and earned PTO.

Ready to Change Your Trajectory? Let’s Talk.

We are looking to fill these final showroom positions immediately. Don't let a generic resume hold you back—if you have the drive, we want to talk to you this week.

Apply online today for an immediate, confidential interview with our executive hiring team.

Industry & Target Background Index:

The following professional backgrounds and keywords are indexed for algorithm matching and regional recruitment optimization:

Sales, Automotive Sales, Luxury Retail, Account Executive, Inside Sales, Customer Service, Hospitality, Bartender, Server, Restaurant Management, Cell Phone Sales, Wireless Consultant, Retail Sales Associate, Account Manager, B2B Sales, B2C Sales, Lead Generation, Prospecting, Closing, Customer Retention, High-Line Automotive, Client Relations, Business Development, BDC, Finance, Insurance Sales, Real Estate Agent, Ken Ganley, Spitzer Autoworld, Penske Automotive, Serpentini, Classic Auto Group, Fred Martin Superstore, Ron Marhofer, Montrose, Great Lakes Auto, Yark, Taylor, DialAmerica, Teleperformance, InfoCision, Progressive Insurance, Medical Mutual, KeyBank, Huntington Bank, PNC, Sherwin-Williams, CrossCountry Mortgage, Leaf Home Solutions.