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Teleperformance Jobs in Alabama (NOW HIRING)

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Teleperformance information

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$9

$16

$22

How much do teleperformance jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for teleperformance in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What kind of work is Teleperformance?

Teleperformance is a company that hires customer service representatives to handle customer inquiries, technical support, and sales for various clients. Employees typically work in call centers or remotely, using communication tools and following scripts to assist customers efficiently.

How much is the basic salary of Teleperformance?

The basic salary for Teleperformance customer service roles typically ranges from $10 to $15 per hour, depending on location, experience, and shift timings. Salaries may also include performance-based incentives and benefits such as health insurance and paid time off.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

Is it hard to get hired by Teleperformance?

Getting hired by Teleperformance can vary depending on the position and location, but generally involves completing an application, passing a skills assessment, and participating in an interview. The company often looks for good communication skills and customer service experience, with some roles requiring specific language or technical skills. The hiring process is competitive but accessible for candidates who meet the requirements and demonstrate the necessary skills.

What is the pay rate at Teleperformance?

The pay rate for Teleperformance customer service roles typically ranges from $12 to $20 per hour, depending on the location, experience, and specific job responsibilities. Some positions may also offer performance bonuses or incentives. Pay rates are subject to change based on company policies and regional standards.
What are popular job titles related to Teleperformance jobs in Alabama? For Teleperformance jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Teleperformance jobs in Alabama look for? The top searched job categories for Teleperformance jobs in Alabama are:
What cities in Alabama are hiring for Teleperformance jobs? Cities in Alabama with the most Teleperformance job openings:
Teleperformance jobs near you
Infographic showing various Teleperformance job openings in Alabama as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,769 per year, or $16.2 per hour.
Bilingual Property & Casualty Licensed Insurance Representative - Remote

Bilingual Property & Casualty Licensed Insurance Representative - Remote

Teleperformance USA

Hanceville, AL • Remote

$37K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Category : Customer Service/Support

As a Licensed Insurance Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities

As a Licensed Sales Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Inbound and outbound calls with prospective and existing customers
  • Provide exceptional customer service during all interactions
  • Completing sales with customers
  • Answering and addressing customer questions/concerns
  • Gathering data from customers to understand their needs
  • Generating quotes
  • Educating customers on coverage and costs
  • Upsell when available

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

  • Must have a Property & Casualty Producer license within good/active standings
  • Must be Bilingual (English & Spanish fluent)
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN 
    • Proof of internet speed required

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