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Telecommunications Reporting Analyst Jobs (NOW HIRING)

Mayvin

Telecommunications Specialist

Alexandria, VA · On-site

The Telecommunications Specialist will apply analytical, problem-solving, and communication skills ... Detect, diagnose, report, and resolve issues with hardware and software supporting secure ...

Howard

Generate reports and analytics on system usage, performance, and capacity planning. * Ensure telecommunications systems align with HIPAA, Joint Commission, and hospital security standards.

City of Live Oak

Telecommunications Manager

Live Oak, TX

$63K - $68K/yr

Record keeping, report preparation, filing methods, and records. * General office policies and ... Analyzing situations; adapting a quick, effective, and reasonable course of action; and maintaining ...

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How much do telecommunications reporting analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for telecommunications reporting analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What are some typical challenges Telecommunications Reporting Analysts face when consolidating data from multiple sources?

Telecommunications Reporting Analysts often work with data originating from various platforms and vendors, which can present challenges such as inconsistent data formats, missing information, and varying reporting standards. To address these, analysts must be adept at data cleansing, validation, and normalization to ensure accuracy in their reports. Collaboration with IT and operations teams is essential to resolve discrepancies and streamline data flows, making strong communication skills equally important. Additionally, staying updated with evolving telecom technologies and systems helps analysts adapt their reporting processes efficiently.

What does a Telecommunications Reporting Analyst do?

A Telecommunications Reporting Analyst is responsible for collecting, analyzing, and interpreting data related to telecommunications networks and services. They generate detailed reports to help organizations monitor network performance, manage costs, and ensure regulatory compliance. Their work often involves using specialized software to analyze call data records, usage trends, and billing information, providing actionable insights for decision-makers. They also collaborate with IT, finance, and compliance teams to optimize telecommunications operations and support business objectives.

What are the key skills and qualifications needed to thrive as a Telecommunications Reporting Analyst, and why are they important?

To thrive as a Telecommunications Reporting Analyst, you generally need strong analytical skills, a background in telecommunications or data analysis, and experience with reporting tools. Familiarity with SQL, data visualization software (like Tableau or Power BI), and proficiency in Excel are typically required, along with knowledge of telecom billing systems or platforms. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for interpreting data and presenting actionable insights. These skills ensure accurate reporting, support decision-making, and drive operational efficiency in the telecommunications sector.
Infographic showing various Telecommunications Reporting Analyst job openings in the United States as of May 2026, with employment types broken down into 54% Full Time, 2% Part Time, 7% Temporary, and 37% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.
Telecommunications Administrator

Telecommunications Administrator

Howard University Hospital

Washington, DC • On-site

Full-time

Posted 27 days ago

Howard University Hospital rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

233rd of 994 rated hospitals

Job description

Telecommunications Administrator

Howard University Hospital – Washington, DC

Role Summary

Howard University Hospital is seeking an experienced Telecommunications Administrator to manage and support the hospital’s enterprise voice and communication systems. This role ensures the reliability, security, and performance of critical telecommunications infrastructure—including VoIP, PBX, call center technologies, and paging systems—that support clinical operations, patient communication, and hospital-wide coordination.

The Telecommunications Administrator works closely with clinical departments, IT infrastructure teams, and external vendors to maintain mission-critical communication systems that operate in a 24/7 healthcare environment.

What You’ll Do
  • Administer and maintain enterprise telecommunications systems including VoIP, PBX, voicemail, call recording, and call center platforms
  • Configure and optimize SIP trunks, call routing, dial plans, and extensions
  • Monitor telecommunications system performance and resolve issues
  • Implement firmware updates, patches, and backups according to change management procedures
  • Serve as the primary liaison with telecommunications vendors and service providers
  • Provide end-user support and training for hospital staff
  • Collaborate with network and security teams to integrate telephony systems with hospital IT infrastructure
  • Maintain documentation including call flow diagrams and system inventories
  • Generate reports and analytics on telecommunications performance and usage
  • Ensure compliance with HIPAA, Joint Commission standards, and hospital security policies
  • Participate in disaster recovery planning and emergency communication testing
  • Evaluate emerging telecommunications technologies
Required Qualifications

Education
Bachelor’s degree in Telecommunications, Information Technology, Computer Science, or a related field required.

Experience
Minimum 3–5 years of experience managing enterprise telecommunications or unified communications systems.

Technical Skills

  • Experience supporting VoIP platforms such as Cisco Unified Communications Manager, Avaya Aura, Mitel, or similar
  • Knowledge of SIP trunking, call routing, QoS, and TCP/IP networking
  • Familiarity with call center technologies including IVR and ACD
  • Knowledge of telecommunications cabling standards and network topology
  • Understanding of HIPAA security requirements in healthcare

Preferred Certifications

  • Cisco CCNA Collaboration / Voice
  • Avaya Certified Implementation Specialist
  • CompTIA Network+ or Security+
About Howard University Hospital

Howard University Hospital is a nationally recognized academic medical center located in Washington, DC and serves as the primary teaching hospital for Howard University College of Medicine.

What We Offer
  • Competitive compensation and benefits
  • Professional development opportunities
  • A collaborative environment supporting innovation and patient care
Position Details

Department: IT Technology Services
Reports To: Director of Infrastructure
Location: Washington, DC
Status: Full-Time
FLSA Status: Exempt

Pay + Schedule

Salary will be determined by the Compensation Department and based on experience, education, internal equity, and organizational guidelines.

Compliance Statements

Culture of Care
Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.

Equal Opportunity Employer
Howard University Hospital is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics.

Reasonable Accommodation
For accommodation requests during the application process please contact HUHLA@huhosp.org.

Pay Transparency
Compensation is determined based on experience, education, internal equity, and other relevant factors.

Disclaimer
This description outlines the general nature of the role and is not an exhaustive list of duties.