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Telecommunications Field Service Technician Jobs

Bowhead

Telecommunications Field Technician

Everett, WA · On-site

$35.30/hr

Overview Telecommunications Field Technician (PSTS-2026-25551): Bowhead seeks a Telecommunications ... This includes secure and reliable, classified and unclassified, voice and data services in support ...

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Telecommunications Field Service Technician information

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How much do telecommunications field service technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for telecommunications field service technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does a telecommunications field service technician do?

A Telecommunications Field Service Technician is responsible for installing, maintaining, and repairing telecommunications equipment such as phone lines, internet cables, and networking hardware. They often work on-site at homes or businesses to ensure that communication systems are functioning properly. This role may involve troubleshooting connectivity issues, configuring new devices, and performing routine inspections to prevent service disruptions. Technicians also interact with customers to explain technical information and provide support. Strong problem-solving skills and knowledge of telecommunications technology are essential for this job.

What are the key skills and qualifications needed to thrive as a telecommunications field service technician, and why are they important?

To thrive as a Telecommunications Field Service Technician, you need a solid understanding of networking, cabling, signal testing, and typically an associate degree or relevant certification such as CompTIA Network+. Familiarity with telecom tools like cable testers, fiber optic splicers, and network analyzers, as well as knowledge of industry standards, is essential. Excellent problem-solving, customer service, and time management skills help technicians resolve issues efficiently and interact positively with clients. These skills ensure reliable installation, maintenance, and repair of telecom systems, directly impacting service quality and customer satisfaction.

What are some common challenges telecommunications field service technicians face in the field, and how can they prepare for them?

Telecommunications Field Service Technicians often encounter challenges such as working in diverse and sometimes harsh environments, troubleshooting complex network issues under time constraints, and adapting to rapidly evolving technologies. Preparation includes staying up-to-date with industry certifications, developing strong problem-solving skills, and maintaining clear communication with team members and customers. Being proactive about safety protocols and continuously learning about new equipment and installation techniques can also help technicians succeed in the field.

What is the difference between Telecommunications Field Service Technician vs Cable Installer?

AspectTelecommunications Field Service TechnicianCable Installer
CredentialsTechnical certifications, such as CompTIA or manufacturer-specific trainingBasic technical knowledge, often on-the-job training
Work EnvironmentOn-site at customer locations, utility poles, or underground facilitiesResidential and commercial buildings, installing cable lines
Employer & IndustryTelecom companies, service providersCable TV and internet providers
Common Search & ComparisonOften compared for technical skills and service scopeCompared for installation and setup tasks

The Telecommunications Field Service Technician and Cable Installer roles share similarities in working environments and industry usage. However, technicians typically require more technical certifications and handle broader service tasks, including troubleshooting and maintenance, while cable installers focus mainly on installing cable lines in residential or commercial settings.

What cities are hiring for Telecommunications Field Service Technician jobs?

Cities with the most Telecommunications Field Service Technician job openings:

What states have the most Telecommunications Field Service Technician jobs?

States with the most job openings for Telecommunications Field Service Technician jobs include:

What are popular job titles related to Telecommunications Field Service Technician jobs?

For Telecommunications Field Service Technician jobs, the most frequently searched job titles are:

Infographic showing various Telecommunications Field Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Technician

Silver Spring, MD • On-site

Atlantech Online
Telecommunications • 51 - 200 employees
Learn more about Atlantech Onlineexternal

$42K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

Field Service Technician

Atlantech Online, Inc. in Silver Spring, MD is actively seeking a self-driven and motivated full-time Field Service Technician to perform field installations at client locations. Are you experienced in the telecommunications field? Do you enjoy being collaborative and innovative? Would you like to team up with an established and supportive company? If so, please continue reading!

This position in field installations earns a competitive starting salary of $42,000 per year. We provide robust benefits and perks, including medical, dental, vision, mileage reimbursement, paid parking, generous paid vacation time, and sick leave. If this sounds like the right field installation opportunity for you, apply today!


ABOUT ATLANTECH ONLINE, INC.

We are a public utility that provides fiber, telephone, and data center services to multiple businesses and government organizations. Since our beginnings in 1995, we have become one of the most reputable and reliable Internet service providers in the Washington DC metro area. We are determined to remain at the forefront of all of our customers' current and future needs. They value our excellent customer service as well as our tailored and results-driven solutions. We work hard so that our clients can focus on developing their businesses, rather than dealing with technology issues.

Our employees enjoy a technology-focused and collaborative culture in a comfortable business-casual environment. All viewpoints and ideas are valued! We also offer our employees great benefits, advancement opportunities, and continual support.


A DAY IN THE LIFE OF A FIELD SERVICE TECHNICIAN

As a field installation professional, you act as the face of our telecommunications company by interacting with our valued customers. Your main responsibilities involve a variety of installation services including internet and phones for business clients as well as low-voltage wiring and cabling in commercial office buildings. Using your strong telecommunications knowledge, you are able to test and troubleshoot voice and data services, including customer premise equipment.

At times, you are responsible for performing pre-installation site surveys to determine the required labor and materials for the delivery of service to new customers. You typically visit several locations each day while meeting with property managers, building engineers, and IT personnel. While maintaining professionalism, you use your customer service skills to stay in frequent contact with clients and ensure they are always satisfied with our services. This isn't an issue because you enjoy helping people find solutions to their problems, and that is what makes you excel at this job!


QUALIFICATIONS OF A FIELD SERVICE TECHNICIAN

*Recent experience with installing low voltage wiring is highly desirable !

  • 2+ years of experience providing field service in telecommunications
  • Reliable vehicle, a valid driver's license, insurance, and a good driving record
  • Familiarity with the Metro DC area
  • Familiarity with installing, terminating, testing and troubleshooting fiber connections
  • Experience troubleshooting POTs lines, and Ethernet over Copper connections.
  • Hands on experience using optical time-domain reflectometer (OTDR) and other fiber testing equipment
  • Experience working with Cat5/Cat6 cabling
  • Ability to run, terminate, and test single-mode and multi-mode fiber
  • Ability to read and understand network blueprints
  • Ability to lift 50 lbs or more
  • Knowledge about Microsoft Office, including Outlook, Word, and Excel
  • Diagnostic skills to perform layer 1 troubleshooting

Experience using EXFO testing equipment is highly preferred. Do you have excellent customer service skills? Are you detail-oriented? Can you keep up in a fast-paced environment and complete all work in a timely manner? Are you able to maintain professionalism while on the job? Do you consider yourself a team player? If yes, we want to hear from you about this customer service position in field installations!

NOTE: The health and safety of our employees and their families is our top priority, therefore Atlantech Online requires full vaccination against COVID-19 as a condition of employment.


FIELD SERVICE TECHNICIAN WORK SCHEDULE

This telecommunications field installation position typically works from 8 AM - 5 PM, Monday through Friday with on-call rotating nights and weekends for emergency service calls.


ARE YOU READY TO JOIN OUR TELECOMMUNICATIONS TEAM?

If you feel you'd be perfect as our Field Service Technician, apply now using our initial 3-minute, mobile-friendly application.

Location: 20910

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