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Telecommunications Engineer Remote Jobs in Kentucky

We are looking for a Telecommunications Engineer II to join our team! Onco360 Pharmacy is a unique ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

Job Summary Responsible for implementing, configuring, and maintaining telecommunications systems, including voice, video, and messaging platforms. Provides independent support for system changes ...

... secure remote access for end users and vendors. • Coordinates and implements network and telecommunication upgrades, updates, and installations. • Documents and maintains network topology ...

... secure remote access for end users and vendors. • Coordinates and implements network and telecommunication upgrades, updates, and installations. • Documents and maintains network topology ...

If you don't know us yet, we are an engineering company working on different projects in telecommunications, space, defence and security. You will be part of our team, full of talent and desire to ...

Leidos Engineering is seeking experienced Project Managers to join our Strategic Program Consulting ... Leadership Training This role is hybrid in nature, with remote working capabilities, however ...

Leidos Engineering is seeking experienced Project Managers to join our Strategic Program Consulting ... Leadership Training This role is hybrid in nature, with remote working capabilities, however ...

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... This role will begin as a remote (work-from-home) position and will transition to a full-time, in ...

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... This role will begin as a remote (work-from-home) position and will transition to a full-time, in ...

You'll work closely with architectural and engineering teams, land surveyors, and project managers ... This role will begin as a remote (work-from-home) position and will transition to a full-time, in ...

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Telecommunications Engineer Remote information

What does a remote Telecommunications Engineer do?

A remote Telecommunications Engineer designs, implements, and maintains communication systems such as phone networks, internet connectivity, and data transmission infrastructure, all while working from a remote location. They troubleshoot network issues, configure hardware and software, and ensure secure and reliable communication channels. These professionals often collaborate with teams virtually to optimize network performance and support organizational communications. Remote telecommunications engineers may also be responsible for upgrading systems and staying current with technological advancements in the field.

What is the difference between Telecommunications Engineer Remote vs Network Engineer?

AspectTelecommunications Engineer RemoteNetwork Engineer
Required CredentialsBachelor's in Telecommunications, certifications like CCNA or CompTIA Network+Bachelor's in Computer Science or related, certifications like CCNA, Cisco certifications
Work EnvironmentRemote, often collaborating with telecom providers and clientsRemote or on-site, working with network infrastructure and hardware
Industry UsageTelecom companies, service providers, remote consultingIT firms, corporate networks, data centers

Both roles require networking knowledge and certifications like CCNA. Telecommunications Engineers focus on telecom systems and often work remotely with service providers, while Network Engineers manage broader network infrastructure, sometimes on-site. The choice depends on your industry focus and preferred work environment.

What are the key skills and qualifications needed to thrive as a Telecommunications Engineer (Remote), and why are they important?

To thrive as a Telecommunications Engineer (Remote), you need a solid background in network engineering, telecommunications systems, and protocols, typically supported by a degree in electrical engineering or a related field. Familiarity with technical tools like network analyzers, VoIP systems, and certifications such as CCNA or CCNP are often required. Strong problem-solving abilities, self-motivation, and effective remote communication skills help set candidates apart in a distributed work environment. These skills ensure reliable network design, smooth remote collaboration, and effective troubleshooting, which are vital for maintaining robust communication infrastructures.

What are some common challenges faced by remote Telecommunications Engineers, and how can they be addressed?

Remote Telecommunications Engineers often encounter challenges such as coordinating with on-site teams, troubleshooting hardware issues from a distance, and ensuring secure access to sensitive network systems. Effective communication through regular virtual meetings and clear documentation helps bridge the gap with in-person colleagues. Utilizing remote monitoring tools and secure VPN connections can also streamline support tasks and maintain data security, allowing engineers to resolve issues efficiently without being physically present.
What are the most commonly searched types of Telecommunications Engineer jobs in Kentucky? The most popular types of Telecommunications Engineer jobs in Kentucky are:
What are popular job titles related to Telecommunications Engineer Remote jobs in Kentucky? For Telecommunications Engineer Remote jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Telecommunications Engineer Remote jobs in Kentucky look for? The top searched job categories for Telecommunications Engineer Remote jobs in Kentucky are:
What cities in Kentucky are hiring for Telecommunications Engineer Remote jobs? Cities in Kentucky with the most Telecommunications Engineer Remote job openings:
Telecommunications Engineer II

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 109 rated pharmacies


Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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