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Telecommunications Assistant Jobs in Silver Spring, MD

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How much do telecommunications assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for telecommunications assistant in Silver Spring, MD is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.65 and $29.01 per hour, depending on experience, location, and employer.

What does a telecommunications assistant do?

A Telecommunications Assistant supports the installation, maintenance, and troubleshooting of telecommunication systems such as phones, networks, and related equipment. They often assist in setting up new phone lines, managing voicemail systems, and ensuring that all communication equipment is working efficiently. Telecommunications Assistants may also provide technical support to users, keep records of maintenance activities, and coordinate with vendors or service providers. Their role is essential in ensuring smooth and reliable communication within an organization.

What are the key skills and qualifications needed to thrive as a telecommunications assistant, and why are they important?

To thrive as a Telecommunications Assistant, you need a solid understanding of telecommunications systems, troubleshooting, and customer service, often supported by a relevant associate degree or technical certification. Familiarity with phone systems, VoIP platforms, and ticketing or help desk software is typically required in this role. Strong organizational skills, attention to detail, and effective communication help you manage tasks efficiently and assist both users and technical teams. These skills ensure reliable communication infrastructure and timely support, which are critical for smooth business operations.

How to get into a telecommunications assistant with no experience?

To become a telecommunications assistant with no experience, focus on developing basic technical skills, such as understanding networking concepts and using communication tools. Entry-level positions often require a high school diploma or equivalent, and gaining certifications like CompTIA A+ or Cisco's CCNA can improve your chances. Volunteering or internships can also provide practical experience and help build relevant skills for the role.

What are some common challenges telecommunications assistants face when supporting large organizations?

Telecommunications Assistants in large organizations often encounter challenges like managing a high volume of service requests, coordinating with multiple departments, and staying updated with rapidly evolving technologies. They may need to troubleshoot complex network issues under tight deadlines and ensure minimal disruption to daily operations. Effective communication and strong organizational skills are essential for prioritizing tasks and collaborating with IT teams, vendors, and end-users to deliver timely support.
What are the most commonly searched types of Telecommunications jobs in Silver Spring, MD? The most popular types of Telecommunications jobs in Silver Spring, MD are:
What job categories do people searching Telecommunications Assistant jobs in Silver Spring, MD look for? The top searched job categories for Telecommunications Assistant jobs in Silver Spring, MD are:
Telecommunications Assistant jobs near you
Infographic showing various Telecommunications Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $52,394 per year, or $25.2 per hour.

Support Technician (Telecommunications)

Goldbelt Taku Health Services

Rockville, MD • On-site

$35 - $37/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago

Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Taku is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.
Summary:
We are seeking a detail-oriented and experienced Support Technician in Telecommunications.
Responsibilities
Essential Job Functions:
  • Provide first-level support to end users for telecommunications and related IT issues via phone, email, or in-person.
  • Identify, research, and resolve technical problems related to voice, data, and video communication systems.
  • Document, track, and monitor issues using a ticketing system to ensure timely resolution and follow-up.
  • Escalate complex issues to higher-level support or vendors as needed.
  • Assist in the installation, configuration, and maintenance of telecommunications hardware and software.
  • Maintain accurate records of support activities, system configurations, and user interactions.
  • Collaborate with network and systems teams to ensure seamless integration and performance of telecom systems.
  • Provide support for VoIP systems, mobile devices, conferencing tools, and other communication platforms.

Qualifications
Necessary Skills and Knowledge:
  • Strong problem-solving skills and ability to plan and deliver technical solutions independently.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and deliver under tight deadlines.
  • Strong analytical skills and attention to detail.

Minimum Qualifications:
  • Associate's degree.
  • At least 2 years of experience and with providing telecom support.
  • Clearance: Public Trust
  • Citizenship: US Citizen by birth or naturalization

Pay and Benefits
The hourly range for this position is $35.00 - $37.00.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

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