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Telecommunications Account Representative Jobs in Kansas

Advantage Tech

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Account Executive

Mission, KS · On-site

$28 - $34/hr

Attend industry events, trade shows, and networking functions to represent client and generate ... Previous experience in telecommunications infrastructure, fiber internet services, or related ...

SPECTRUM

Sales Representative

Overland Park, KS

$27K/yr

Collect and account for funds and provide receipts according to Company policy and guidelines ... Knowledge of cable or telecommunications services * Experience educating consumers about products ...

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Telecommunications Account Representative information

What is a telecommunications account representative?

Telecommunications Account Representatives are professionals who manage relationships between telecom service providers and their clients. They are responsible for understanding clients’ communication needs, recommending suitable products or services, and ensuring customer satisfaction. These representatives often handle sales, resolve issues, and act as a liaison between the customer and technical teams. Their goal is to maintain long-term business relationships and drive revenue growth for their company.

What are the key skills and qualifications needed to thrive as a telecommunications account representative?

To thrive as a Telecommunications Account Representative, you need strong sales acumen, product knowledge of telecom services, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking systems, and telecommunications platforms is commonly required. Outstanding interpersonal skills, negotiation abilities, and customer-centric communication help you build lasting client relationships and exceed sales targets. These skills are essential for effectively selling telecom solutions, managing accounts, and driving business growth in a competitive industry.

How does a telecommunications account representative typically collaborate with technical teams to meet client needs?

Telecommunications Account Representatives regularly work with technical teams such as network engineers and customer support specialists to ensure client requirements are accurately understood and addressed. They act as a liaison, translating customer needs into actionable tasks for the technical team and providing updates back to the client. This collaboration often involves joint meetings, troubleshooting sessions, and coordinated rollout of new services, ensuring a seamless customer experience and timely resolution of issues.

What is the difference between Telecommunications Account Representative vs Customer Service Representative?

AspectTelecommunications Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in sales or telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, sales-focused, interacting with clients and prospectsCall centers, retail, or office settings, assisting customers with inquiries
Employer & IndustryTelecom companies, service providersVarious industries including retail, telecom, healthcare, and more
Search & Comparison IntentSales, account management, telecom rolesCustomer support, service roles

The Telecommunications Account Representative primarily focuses on managing client accounts, sales, and promoting telecom services, requiring sales skills and industry knowledge. In contrast, Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in similar environments, their core responsibilities and skill sets differ significantly.

What job categories do people searching Telecommunications Account Representative jobs in Kansas look for?

The top searched job categories for Telecommunications Account Representative jobs in Kansas are:

Telecommunications Account Representative jobs near you
Infographic showing various Telecommunications Account Representative job openings in Kansas as of July 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution.

Account Executive

Advantage Tech

Mission, KS • On-site

$28 - $34/hr

Contractor

Medical, Dental, Vision

Re-posted 18 days ago

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Job description

As a Business Sales Executive, you will have a pivotal role in driving the expansion of our business, the growth of our customer base, and the delivery of exceptional customer service. Your primary focus will revolve around promoting and selling our innovative fiber optic internet, fiber TV, cloud-based phone systems, cybersecurity, and managed IT services to new and existing customers. You will be selling to business customers within your designated network area. Your mission is to generate new leads, foster robust customer relationships, and ensure unwavering satisfaction throughout the sales process.


You must be a highly motivated self-starter, not afraid to cold call, have strong negotiation skills, and be able to provide a demonstrable record of outside business to business sales.

  • You will demonstrate excellence in all aspects of business-to-business sales development.
  • A successful candidate will adhere to the client core values of local, honest, exceptional, and hassle-free.
  • Consistently drives the organization to exceed sales and revenue targets for the business sales division.
  • Actively prospect and generate leads for new business sales opportunities in the assigned network area.
  • Present and promote client fiber services to potential customers, effectively communicating the benefits and features of our offerings.
  • Conduct in-depth needs assessments and understand customers' requirements to tailor the best solutions for their specific needs.
  • Develop and maintain a strong pipeline of sales opportunities, managing the sales process from initial contact to closing the deal.
  • Collaborate with the sales team and management to develop sales strategies and meet or exceed sales targets.
  • Build and maintain strong relationships with internal and external customers, providing exceptional customer service and support throughout the sales cycle.
  • Stay up to date with industry trends, competitors, and market conditions to effectively position client services in the marketplace.
  • Provide accurate sales forecasts and reports on sales activities and results.
  • Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution and customer satisfaction.
  • Attend industry events, trade shows, and networking functions to represent client and generate leads.
  • Continuously enhance product knowledge and stay updated on new technology developments related to fiber services and business technology solutions.
  • Work collaboratively and respectfully with internal partner teams to design and implement customer solutions.


EDUCATION:

  • High school diploma required
  • Bachelor’s degree preferred


EXPERIENCE:

  • 3 years of proven track record of consistently meeting and/or exceeding sales goals
  • Experience driving business growth in an outside business-to-business sales environment
  • Previous experience in telecommunications infrastructure, fiber internet services, or related technologies is preferred but not required


SKILLS / KNOWLEDGE / ABILITIES:

  • Excellent negotiation and closing skills
  • Proficient in using sales CRM software and other sales tools
  • Customer-focused mindset with exceptional customer service skills
  • Socially Adept
  • Exceptional teamwork is a must
  • Ability to maintain a professional appearance at all times
  • Strong communication and interpersonal skills to effectively engage with customers and build relationships
  • Creative talents and ability to problem-solve
  • Self-motivated with a strong entrepreneurial spirit and a passion for technology
  • Ability to work independently, manage priorities, and meet deadlines
  • Attention to detail
  • Excellent time management and organization
  • A valid driver's license and reliable transportation


REQUIREMENTS:

  • Remain upright on feet for extended periods
  • Remain stationary for extended periods
  • Ability to communicate information
  • Move on foot up to 10 miles per day
  • Ability to operate a computer
  • Ability to work outdoors
  • Possess/Maintain a valid Driver’s License