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Telecom Jobs in Independence, MO (NOW HIRING)

Swoon Staffing

Telecom Installer II

Kansas City, MO · On-site

$25 - $27/hr

This mid-level role is ideal for candidates with hands-on experience in telecom installations, cable systems, equipment mounting, and network infrastructure support. The Installer II will perform ...

Clayco

Senior Telecom Engineer - Mission Critical

Lenexa, KS · On-site

$97K - $133K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

Clayco

Senior Telecom Engineer - Mission Critical

Lenexa, KS · On-site

$97K - $133K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

Clayco

Senior Telecom Engineer - Mission Critical

Lenexa, KS · On-site

$97K - $133K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

RLM Underground, LLC

Telecom QA/QC Technician

Olathe, KS · On-site

$25 - $35/hr

Telecom Quality Assurance Specialist Location: Kansas City, KS Employment Type: Full-Time About the Role We are seeking a detail-oriented Telecom Quality Assurance Specialist to support daily ...

RLM Underground, LLC

Telecom Project Manager

Olathe, KS · On-site

$70K - $85K/yr

Oversee telecom construction projects to ensure alignment with scope, timeline, and budget * Lead the project lifecycle from pre-construction through closeout * Collaborate with internal teams ...

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How much do telecom jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for telecom in Independence, MO is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $20.10 per hour, depending on experience, location, and employer.

What is a telecom job?

Telecom jobs are positions within the telecommunications industry that involve the transmission of information over various types of technology, such as telephone lines, internet, satellites, and wireless networks. These jobs can range from network engineers and technicians to customer support representatives and project managers. Professionals in telecom work to install, maintain, and improve communication systems, ensuring reliable and efficient connectivity for businesses and consumers. The field requires knowledge of networking, electronics, and evolving communication technologies.

What are the key skills and qualifications needed to thrive in telecom?

To thrive in Telecom, you need strong knowledge of telecommunications networks, signal processing, and industry standards, often backed by a degree in telecommunications, electronics, or a related field. Familiarity with network management tools, VoIP systems, and industry certifications like Cisco CCNA or CompTIA Network+ is highly valuable. Excellent problem-solving, communication, and teamwork skills set professionals apart in this field. These competencies are crucial for maintaining reliable connectivity, troubleshooting complex issues, and supporting technological advancements in the industry.

What are some common challenges telecom professionals face when managing large-scale network deployments?

Telecom professionals often encounter challenges such as coordinating between multiple teams, adhering to tight project timelines, and ensuring network reliability during large-scale deployments. Managing equipment logistics, integrating new systems with existing infrastructure, and troubleshooting unexpected issues are also frequent hurdles. Effective communication, strong project management skills, and the ability to adapt to rapidly changing technology are essential for overcoming these challenges and ensuring successful deployments.

What is the difference between Telecom vs Network Technician?

AspectTelecomNetwork Technician
Required CertificationsFCC licenses, Telecom-specific certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, field sites, customer premisesData centers, server rooms, network installation sites
Industry UsageTelecommunications providers, service installationIT and networking companies, infrastructure setup

Telecom professionals focus on installing, maintaining, and repairing telecommunications systems, including phone and internet services. Network Technicians primarily work on computer networks, configuring hardware, and troubleshooting connectivity issues. While both roles involve network infrastructure, Telecom roles are more customer-facing and service-oriented, whereas Network Technicians focus on technical network setup and maintenance.

What are careers in telecommunications?

Careers in telecommunications include roles such as network engineers, field technicians, systems analysts, and customer support specialists. These jobs involve installing, maintaining, and troubleshooting communication systems, often requiring technical skills, certifications, and knowledge of networking tools and protocols.

What are the most commonly searched types of Telecom jobs in Independence, MO?

The most popular types of Telecom jobs in Independence, MO are:

What cities near Independence, MO are hiring for Telecom jobs?

Cities near Independence, MO with the most Telecom job openings:

Telecom jobs near you
Infographic showing various Telecom job openings in Independence, MO as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 9% Part Time, 6% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,014 per year, or $19.2 per hour.

Network Telecom Voice Analyst

Solution Partners, Inc.

Kansas City, MO • On-site

Other

Posted 23 days ago

Job description

Tier II Network Voice Telecom Analyst

Job Type: Full-Time
Function: Network / Voice / Telecom Operations

Position Summary

Provide Tier II support for enterprise Cisco voice, telecommunications, and collaboration environments. Serve as the primary escalation point for complex voice, network, and endpoint incidents involving Cisco Unified Communications, VoIP, SIP, Cisco IP phones, Webex, Jabber, and Jabra audio devices. Own incidents through resolution while collaborating with Service Desk, Network Engineering, Telecom teams, vendors, and business users.

Key Responsibilities
  • Provide Tier II operational support for Cisco Unified Communications, IP telephony, voice gateways, SIP trunks, Cisco IP phones, Webex Calling, Jabber, Unity voicemail, and collaboration platforms.
  • Troubleshoot voice services including registration failures, call routing, voicemail, extensions, hunt groups, conferencing, transfers, call forwarding, and extension mobility.
  • Diagnose and resolve voice quality issues including packet loss, jitter, latency, dropped calls, echo, one-way audio, and registration failures.
  • Troubleshoot Jabra headsets, speakerphones, USB/Bluetooth audio devices, firmware, connectivity, microphone, speaker, and audio quality issues.
  • Perform structured troubleshooting across endpoints, network connectivity, DHCP, DNS, VLANs, PoE, QoS, Cisco call-control infrastructure, SIP, and carrier services.
  • Support phone deployments, moves, adds, changes (MACDs), user onboarding, office relocations, hardware replacements, and asset management.
  • Own incidents from assignment through resolution while meeting SLA requirements and documenting root cause, troubleshooting steps, and resolutions within the ITSM platform.
  • Analyze recurring incidents, develop knowledge articles, and participate in major incident response and outage troubleshooting.
  • Escalate infrastructure and carrier issues to Tier III engineering and telecom vendors with complete documentation.
Required Technical Skills

Cisco Voice & Collaboration

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity
  • Cisco Jabber
  • Cisco Webex Calling
  • Cisco IP Phones
  • SIP & VoIP
  • Voice Gateways
  • Call Routing & Voicemail

Networking

  • TCP/IP
  • VLANs
  • DHCP
  • DNS
  • QoS
  • PoE
  • Routing & Switching
  • Voice over LAN/WAN

Endpoint Support

  • Jabra Headsets
  • USB & Bluetooth Audio Devices
  • Windows Audio Configuration
  • Firmware & Endpoint Management

IT Service Management

  • ServiceNow, Jira Service Management, BMC, or equivalent
  • Incident & Problem Management
  • SLA Compliance
  • Root Cause Analysis
  • Knowledge Management
Qualifications
  • 3–5 years supporting enterprise voice, telecom, networking, or unified communications environments.
  • 2+ years supporting Cisco Voice technologies preferred.
  • Experience supporting geographically distributed enterprise environments.
  • Strong analytical, troubleshooting, communication, and customer service skills.
  • Ability to manage multiple priorities while collaborating with Network Engineering, Telecom, Vendors, and Service Desk teams.

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