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Telecom Test Jobs in Cincinnati, OH (NOW HIRING)

Luck Grove Telecom Inc

Travel Fiber Splicer

Cincinnati, OH · Remote

$20 - $25/hr

Fiber test pass rate (OTDR, power meter, continuity) * Rework or defect rate * Compliance with ... Experience in large-scale fiber construction or telecom projects * Knowledge of underground, aerial ...

Luck Grove Telecom Inc

Travel Fiber Splicer

Cincinnati, OH · Remote

$20 - $25/hr

Fiber test pass rate (OTDR, power meter, continuity) * Rework or defect rate * Compliance with ... Experience in large-scale fiber construction or telecom projects * Knowledge of underground, aerial ...

E*Pro, Inc.

SOA Tester

Cincinnati, OH

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Test script design and development is experience is required Hands on experience with LISA or other ...

MMI

Sr. Voice Engineer

Mason, OH

Working with Telecom providers and 3rd party hardware/software maintenance vendors. Support of 24x7 ... Candidate must be in a position to pass a very stringent 10 Year Federal background and drug test ...

ADVANCED UNDERGROUND INC

Coax Cable Splicer

Hamilton, OH · On-site

$25/hr

Climb ladders and telecom poles * Operate a bucket truck Requirements: * Proven experience in coax ... Ability to pass a drug test * Strong problem-solving skills and attention to detail. * Ability to ...

MMI

Sr. Voice Engineer

Mason, OH · On-site

... with Telecom providers and 3rd party hardware/software maintenance vendors. • Support of 24x7 ... Candidate must be in a position to pass a very stringent 10 Year Federal background and drug test ...

ADVANCED UNDERGROUND INC

Coax Cable Splicer

Hamilton, OH · On-site

$25/hr

Climb ladders and telecom poles * Operate a bucket truck Requirements: * Proven experience in coax ... Ability to pass a drug test * Strong problem-solving skills and attention to detail. * Ability to ...

Dow Jones

System Support Specialist

White Oak, OH · On-site

$70K - $85K/yr

... test equipment including a VOM meter and oscilloscope. * Provide PC support including Windows ... Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Base ...

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Telecom Test information

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$38

How much do telecom test jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telecom test in Cincinnati, OH is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Telecom Test vs Network Technician?

AspectTelecom TestNetwork Technician
CertificationsTelecom certifications (e.g., CompTIA Network+, Cisco CCNA)Network certifications (e.g., CompTIA Network+, Cisco CCNA)
Work EnvironmentField sites, telecom infrastructure, cell towersData centers, network closets, client sites
Industry UsageTelecom service providers, infrastructure companiesIT service providers, telecom companies

Both Telecom Test and Network Technicians require similar certifications and often work in overlapping environments. However, Telecom Test specialists focus more on testing telecom infrastructure and ensuring network quality, while Network Technicians handle broader network setup, maintenance, and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

How can I get into being a telecom test engineer?

To become a telecom test engineer, you typically need a bachelor's degree in electrical engineering, telecommunications, or a related field. Gaining experience with network testing tools, protocols, and standards such as LTE, 5G, or Wi-Fi, along with certifications like ISTQB or Cisco certifications, can improve job prospects. Strong analytical skills and familiarity with testing environments are also important for this role.

What is a telecom test engineer?

A telecom test engineer is responsible for evaluating and verifying telecommunication systems and networks to ensure they meet quality and performance standards. They design test plans, use testing tools and equipment, and troubleshoot issues to improve network reliability and functionality. Strong knowledge of networking protocols, signal analysis, and relevant certifications are often required in this role.

What are popular job titles related to Telecom Test jobs in Cincinnati, OH?

For Telecom Test jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Telecom Test jobs in Cincinnati, OH look for?

The top searched job categories for Telecom Test jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Telecom Test jobs?

Cities near Cincinnati, OH with the most Telecom Test job openings:

Telecom Test jobs near you
Infographic showing various Telecom Test job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,553 per year, or $24.3 per hour.

Telecom Operations Analyst/Administrator :: Cincinnati, Ohio

SysMind, LLC

Cincinnati, OH • On-site

Other

Posted 6 days ago

Job description

Title:  Telecom Operations Analyst/Administrator 
Location:  Cincinnati, Ohio

Staff Augmentation: Telecom Operations Analyst/Administrator

Position Summary

We are seeking a Telecommunications Operations Analyst/Administrator to support the day-to-day administration and maintenance of our Cisco Unified Communications environment. The primary responsibility of this role is to execute telephony moves, adds, changes, and deletions (MACDs) across Cisco Call Manager (CUCM), Cisco Unity Connection, and Cisco Unified Contact Center Enterprise (UCCE) platforms.

This individual will provision and maintain telephony services for both knowledge workers and contact center agents, ensuring compliance with established naming conventions, extension assignment standards, location-based dialing plans, and contact center skill routing requirements. The role will also provide Tier 1 operational support for telephony incidents and user-reported issues.

Cisco Telephony Administration

  • Perform daily moves, adds, changes, and deletions (MACDs) within:
  •     Cisco Unified Communications Manager (CUCM)
  •     Cisco Unity Connection
  •     Cisco Unified Contact Center Enterprise (UCCE)
  • Create, modify, and deactivate user accounts and device profiles.
  • Assign and manage phone extensions according to established location-based numbering plans.
  • Configure user profiles in accordance with organizational naming standards and telephony policies.
  • Provision and maintain voicemail accounts and associated settings.
  • Configure contact center agent accounts, including:
  •     Agent IDs
  •     Team assignments
  •     Skill group assignments
  •     Peripheral associations
  •     Agent profile updates
  • Validate configurations and ensure accuracy of routing and telephony assignments.

Operational Support

  • Process incidents and service requests within established SLAs.
  • Maintain documentation of telephony changes and configuration activities.
  • Perform quality checks on completed provisioning activities.
  • Coordinate with business units, contact center leadership, and technical teams on telephony requests.

Secondary Responsibilities

Incident Response and Tier 1 Support

  • Respond to telephony-related incident tickets.
  • Troubleshoot and resolve basic Cisco collaboration issues.
  • Investigate and assist with:
  •     Webex softphone login failures
  •     Cisco Finesse login issues
  •     Voicemail access problems
  •     Extension and device registration issues
  •     Basic call routing concerns
  •     User provisioning discrepancies
  • Escalate complex issues to appropriate engineering or support teams.
  • Communicate status updates and resolutions to end users and stakeholders.

Required (Primary) Skills

  • Cisco Unified Communications
  • Cisco Unified Communications Manager (CUCM) administration
  • Cisco Unity Connection administration
  • Cisco Unified Contact Center Enterprise (UCCE) administration
  • User provisioning and account management
  • Extension and dial plan administration
  • Voicemail management
  • Contact Center Operations
  • Agent onboarding and offboarding
  • Skill group assignment and maintenance
  • Team and agent configuration
  • Contact center user administration

Technical Support

  • Basic telephony troubleshooting
  • Cisco Finesse support
  • Webex application support
  • Incident and service request management
  • Root cause identification and problem resolution

General Technical Skills

  • Windows desktop troubleshooting
  • Active Directory user management (preferred experience)
  • General ticketing system experience
  • Microsoft Office applications

Preferred Skills

  • Cisco Contact Center expertise beyond basic UCCE administration.
  • Knowledge of Cisco Call Manager Calling and Cisco UCCE.
  • Familiarity with SIP and VoIP technologies.
  • Experience with Webex softphone deployments.
  • Understanding of telephony routing concepts and call flows.
  • Experience working within enterprise service management processes (ITIL).
  • Exposure to workforce management or contact center operations.
  • Experience documenting procedures and maintaining operational runbooks.

Experience Requirements

Minimum Qualifications

  • Experience administering Cisco Unified Communications environments.
  • Experience performing telephony MACD activities.
  • Experience supporting Cisco Call Manager and Unity Connection.
  • Experience provisioning contact center agents in UCCE or similar contact center platforms.
  • Experience working within an enterprise ticket management environment.

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

SysMind logo

About SysMind

Sourced by ZipRecruiter

Founded in 1999, SysMind is a reliable recruitment and staffing company that assists businesses with their human capital needs. We bring our expertise in staffing solutions, both locally and internationally. A cost-effective company, we assist companies in their growth journey by adopting emerging technologies and up-skilling resources as per their requirements. Our expertise of over two decades in different industries empowers us with the knowledge to provide you with a quick & dependable response to all your human capital needs without compromising quality.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton Junction, NJ, US

Year founded

1999

Social media

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