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Telecom Technical Assistant Jobs in Washington, DC

Collaborate with network engineering and other telecom engineers in integration activities ... Provide certificate management support for secure systems * Assist with system upgrades, patching ...

... * Assist with special projects, training, and education for other departments or individuals as ... Required Technical Skills * In-depth understanding of LSRs, including the ability to review ...

... * Assist with special projects, training, and education for other departments or individuals as ... Required Technical Skills * In-depth understanding of LSRs, including the ability to review ...

Showing results 21-40

Telecom Technical Assistant information

See Washington, DC salary details

$21.5K

$50.1K

$86.6K

How much do telecom technical assistant jobs pay per year?

As of Sep 12, 2026, the average yearly pay for telecom technical assistant in Washington, DC is $50,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $49,800.00 per year, depending on experience, location, and employer.

What is a telecom technical assistant?

Telecom Technical Assistants are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems and equipment. They typically assist engineers and technicians by performing tasks such as setting up network devices, testing lines, and resolving basic technical issues. Their role is essential in ensuring that communication networks operate smoothly and efficiently. Telecom Technical Assistants often work for telecom service providers, equipment manufacturers, or in IT departments of various organizations.

What are some common challenges faced by telecom technical assistants when working on large-scale projects?

Telecom Technical Assistants often encounter challenges such as coordinating with multiple teams, managing tight project deadlines, and adapting to rapidly changing technologies. They must ensure accurate installation and maintenance of equipment while troubleshooting unexpected technical issues on-site. Effective communication and organizational skills are crucial, as assistants frequently collaborate with engineers, vendors, and clients to keep projects on track and within compliance standards.

What are the key skills and qualifications needed to thrive as a telecom technical assistant, and why are they important?

To thrive as a Telecom Technical Assistant, you need a solid understanding of telecommunications systems, basic electronics, and troubleshooting, typically supported by a relevant technical diploma or certification. Familiarity with tools such as network analyzers, cable testers, and experience using industry software like AutoCAD or network management systems is often required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in both fieldwork and team environments. These skills ensure reliable installation, maintenance, and support of telecom infrastructure, which is vital for uninterrupted connectivity and service quality.

What is the difference between Telecom Technical Assistant vs Telecom Technician?

AspectTelecom Technical AssistantTelecom Technician
CredentialsTypically requires a diploma or associate degree in telecommunications or related fieldUsually needs a diploma or technical certification in telecommunications or electronics
Work EnvironmentOffice settings, field sites, customer locationsField work, installation sites, maintenance locations
Employer & Industry UsageTelecom companies, service providers, network operatorsTelecom companies, installation and maintenance firms
Common Search & ComparisonOften compared for entry-level roles and support functionsCompared for hands-on installation and repair tasks

The Telecom Technical Assistant primarily supports telecommunications operations through planning, coordination, and customer service, often working in office and field environments. In contrast, the Telecom Technician focuses on installing, repairing, and maintaining telecom equipment directly in the field. Both roles require similar certifications and are integral to telecom service delivery, but they differ mainly in their focus and daily tasks.

Infographic showing various Telecom Technical Assistant job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,118 per year, or $24.1 per hour.

Telecommunications Administrator

Bethesda, MD • On-site

Red Coats, Inc.
Facilities Support Services • 5 - 10K employees

Full-time

Re-posted 12 days ago


Job description

Overview
Red Coats Inc. is a privately held company founded over 60 years ago based in Bethesda, Maryland. We specialize in providing commercial office cleaning services to a myriad of customers. We have established ourselves as a results-oriented, customer-focused company, and now have multiple offices in Maryland, Virginia, North Carolina, Florida, and Texas. As we continue to grow, we are seeking to hire a dynamic and motivated Network and Communications Administrator. This position is in the Information Technology department. The position's primary responsibility will be maintaining the mobile device fleet to include Android and IOS devices (approximately 2,500 mobile devices in use). This position will also be responsible for managing the installation and configuration of external telecommunications & internet services to remote offices and other locations.
Job Title: Telecom Administrator - IT Department
Department: Information Technology Reports To: Director of IT Location: Red Coats, Inc Employment Type: Full-Time | On-Site
Job Summary:
The Telecom Administrator is responsible for managing and supporting the organization's telecommunications systems, with an emphasis on mobility solutions, device setup, and user support. This role involves administering mobile device accounts, ensuring proper configurations, troubleshooting telecom issues, and maintaining related documentation. Basic IT knowledge is required to effectively collaborate with the broader IT team and support end-users.
Responsibilities
  • Key Responsibilities:
    • Manage and administer corporate mobile devices (smartphones, tablets, hotspots) and mobility accounts.
    • Handle provisioning, activation, configuration, and deactivation of mobile devices.
    • Monitor mobile usage, plans, and data consumption to ensure cost efficiency and compliance with company policies.
    • Assist employees with mobile device setup, troubleshooting, and technical support.
    • Maintain detailed records of telecom assets, including device inventory and usage logs.
    • Work with carriers/vendors to resolve service-related issues, manage upgrades, and process replacements or repairs.
    • Assist in managing corporate telecom expenses and verifying billing statements.
    • Coordinate with IT staff to ensure mobile devices integrate properly with email, VPN, and security solutions (e.g., MDM platforms).
    • Document and maintain telecom policies, user guides, and best practices.
    • Provide basic IT support as needed (e.g., password resets, user account updates).

Qualifications
  • Required Qualifications:
    • High school diploma or equivalent; Associate's degree in IT, Telecommunications, or a related field preferred.
    • 2+ years of experience in telecom administration, mobility support, or a similar role.
    • Working knowledge of mobile platforms (iOS, Android) and mobility device management (MDM) solutions.
    • Familiarity with telecom carriers and services (e.g., Verizon, AT&T, T-Mobile).
    • Basic understanding of IT systems (e.g., Microsoft 365, email configuration, VPN).
    • Strong troubleshooting and problem-solving skills.
    • Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
    • Excellent organizational, communication, and customer service skills.
    Preferred Skills:
    • Experience with Mobile Device Management (MDM) platforms such as Intune, AirWatch, or MobileIron.
    • Understanding of telecom expense management (TEM) systems or tools.
    • Ability to analyze telecom billing for accuracy and optimize usage plans.
    • Exposure to IT help desk or user support environments.
    Work Environment:
    • Primarily office-based with some hands-on work with devices.
    • Collaboration with IT infrastructure and help desk teams.
    • May require occasional after-hours support during outages or upgrades.