ZipRecruiter

Log In

1

Telecom Sms Jobs (NOW HIRING)

Klaviyo

Engineering Manager - SMS Delivery

Boston, MA · Hybrid

About the Role The SMS Delivery team owns Klaviyo's mobile sender platform: the systems that allow ... opt-out semantics, and telecom APIs and providers. * Background in regulated systems where ...

Klaviyo

Engineering Manager - SMS Delivery

Boston, MA · On-site

About the Role The SMS Delivery team owns Klaviyo's mobile sender platform: the systems that allow ... telecom, payments, fintech, healthcare). * Experience evolving services out of a monolith into ...

Klaviyo

Engineering Manager - SMS Delivery

Boston, MA · On-site

About the Role The SMS Delivery team owns Klaviyo's mobile sender platform: the systems that allow ... telecom, payments, fintech, healthcare). * Experience evolving services out of a monolith into ...

ComPsych

Senior Genesys Telecom Engineer

Washington, DC · On-site

$100K - $130K/yr

Job Title: Senior Telecom Engineer ComPsych seeks a dynamic and well-seasoned Senior Telecom ... Experience in multichannel Genesys applications (Voice, SMS, Chat, Video, and Email) * Maintenance ...

Movius

Sr. Manager Engineering -Platform

Alpharetta, GA · On-site

Lead and grow engineering teams delivering telecom platform services and APIs. * Build and operate high-throughput, real-time communication systems (SIP, SMS/MMS, IMS) at carrier scale. * Own end-to ...

next page

Showing results 1-20

People also search for

All JobsTelecom Sms Jobs

Telecom Sms information

See salary details

$18

$21

$22

How much do telecom sms jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for telecom sms in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom SMS Specialist, and why are they important?

To thrive as a Telecom SMS Specialist, you need a strong understanding of telecommunications networks, SMS protocols, and experience with messaging platforms, often supported by a degree in information technology or a related field. Familiarity with SMS gateways, SMPP protocol, monitoring systems, and relevant certifications such as CCNA or similar are typically required. Excellent problem-solving, attention to detail, and clear communication skills help manage technical issues and collaborate with cross-functional teams. These competencies ensure reliable message delivery, system uptime, and high-quality service for clients and end-users.

What are some common challenges faced by Telecom SMS professionals and how can they be addressed?

Telecom SMS professionals often encounter challenges such as managing high volumes of message traffic, ensuring message deliverability, and staying compliant with industry regulations like A2P SMS guidelines. They may also need to troubleshoot network issues and safeguard against spam or fraudulent messages. Addressing these challenges typically involves using robust SMS gateway platforms, staying up-to-date with evolving compliance requirements, and collaborating closely with network operators and IT security teams to maintain reliable and secure messaging services.

What are Telecom SMS jobs?

Telecom SMS jobs involve managing, operating, and maintaining systems that handle SMS (Short Message Service) messaging within telecommunications networks. Professionals in these roles may work on tasks such as configuring SMS gateways, monitoring message delivery, ensuring compliance with regulations, and troubleshooting issues related to text messaging services. These jobs can be technical, involving knowledge of network protocols and telecommunications infrastructure, or operational, focusing on customer support and service optimization. Telecom SMS specialists are essential for ensuring reliable and secure text communication between users and businesses.

What is the difference between Telecom Sms vs Telecom Customer Support?

AspectTelecom SmsTelecom Customer Support
Required CredentialsTechnical knowledge of SMS protocols, certifications in telecom technologyCustomer service skills, communication certifications
Work EnvironmentNetwork operations centers, technical departmentsCall centers, customer service departments
Employer & Industry UsageTelecom providers, messaging service companiesTelecom providers, customer service centers

Telecom Sms specialists focus on managing and optimizing SMS messaging services, ensuring message delivery and technical performance. In contrast, Telecom Customer Support representatives handle customer inquiries, troubleshoot issues, and provide assistance related to telecom services. While both roles are within the telecom industry, Telecom Sms roles are more technical, whereas Customer Support roles are service-oriented.

Infographic showing various Telecom Sms job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 25% Contract, and 13% Nights. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $44,000 per year, or $21.2 per hour.

Operational Engineer - Wireless Messaging (SMS/MMS)

Inabia Software & Consulting Inc.

Ridgeland, MS • On-site

$100K - $120K/yr

Full-time

Posted 15 days ago

Job description

This position is fully on site in Ridgeland, MS (no remote or hybrid)
Job Summary
We are seeking an Operational Engineer with hands-on experience in wireless messaging systems, specifically SMS and MMS. The role involves monitoring, troubleshooting, and optimizing messaging platforms, ensuring high availability, reliability, and performance across telecom networks.
Key Responsibilities
  • Monitor and maintain SMS/MMS platforms, gateways, and messaging infrastructure.
  • Troubleshoot delivery issues across carrier networks and aggregators.
  • Analyze logs, delivery receipts (DLRs), and message flows to identify failures.
  • Ensure uptime, system performance, and SLA compliance.
  • Work with telecom protocols such as SMPP, MM7, HTTP APIs, and signaling systems.
  • Collaborate with carriers, vendors, and internal teams for issue resolution.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Support deployments, upgrades, and configuration changes.
  • Maintain operational documentation and runbooks.
  • Participate in on-call rotation for incident response.
Required Skills & Experience
  • 3–7+ years in telecom, messaging, or wireless operations.
  • Strong experience with:
    • SMS/MMS protocols: SMPP, MM7, SS7 (preferred), Diameter (nice-to-have)
    • Messaging platforms (e.g., OpenMarket, Syniverse, Twilio, or similar)
  • Knowledge of:
    • Routing, delivery receipts, message encoding (GSM, Unicode)
    • Carrier connectivity and interworking
  • Experience with log analysis and monitoring tools (e.g., Splunk, ELK, Grafana).
  • Basic scripting skills (Python, Bash, or similar) for automation.
  • Familiarity with Linux/Unix systems.
  • Understanding of networking fundamentals (TCP/IP, firewalls, VPNs).
Preferred Qualifications
  • Experience in Tier 2 / Tier 3 telecom support.
  • Exposure to cloud platforms like Amazon Web Services or Google Cloud Platform.
  • Knowledge of 4G/5G messaging evolution (RCS is a plus).
  • Experience working with messaging APIs from Twilio or similar providers.
  • ITIL certification or incident management experience.

Powered by JazzHR

Tqo6Yam6ta