Telecom Provisioning Jobs in Georgia (NOW HIRING)

Key Responsibilities:

• Install, configure, and maintain Layer 2 and Layer 3 network equipment including switches, routers, firewalls, and wireless access points. 

• Support ISP-grade services including routing, VLAN segmentation, and basic troubleshooting of CGNAT environments. 

• Monitor network performance and respond to outages or service degradation. 

• Perform cable management, patching, rack installations, and hardware replacements. 

• Assist with POP site support and regional network deployments. 

• Install and maintain IP-based camera systems (CCTV). 

• Configure NVRs/DVRs and manage camera network integration. 

• Troubleshoot connectivity, image quality, and recording issues. 

• Ensure proper placement and functionality of surveillance equipment. 

• Install and configure VoIP phones and related hardware. 

• Support call routing, provisioning, and troubleshooting of phone system issues. 

• Work with service providers to resolve escalated telecom issues. 

• Maintain accurate documentation of phone extensions and system configurations. 

• Install and maintain electronic access control systems including card readers, keypads, and badge systems. 

• Configure user credentials and access permissions. 

• Troubleshoot door hardware, access panels, and connectivity issues. 

• Coordinate with property teams to ensure secure and functional entry systems. 

• Respond to service tickets and resolve issues in a timely manner. 

•  Perform preventative maintenance on network and security systems. 

•  Document configurations, network diagrams, and service updates. 

• Escalate complex issues to Network Engineering or IT leadership as appropriate. 

• Coordinate with construction, IT, and property management teams during new site deployments. 

• Provide status updates on installations and repairs. 

• Support vendor technicians during equipment upgrades or replacements. 

• Maintain inventory of networking and security equipment.  

Qualifications:

• Associate's degree or technical certification in Networking, Information Technology, or related field preferred. 

•  2-5 years of hands-on experience with network infrastructure, CCTV systems, VoIP, or access control systems. 

• Working knowledge of: TCP/IP networking fundamentals, VLANs and switching concepts, basic routing principles, and PoE (Power over Ethernet) systems 

• Experience with IP cameras, NVR systems, and structured cabling. 

• Familiarity with VoIP systems and SIP-based services. 

•  Understanding of electronic door access systems and credential management. 

• Ability to read basic network diagrams and wiring schematics. 

• Strong troubleshooting and problem-solving skills. 

• Valid driver's license and ability to travel between sites as needed. 

 Physical Requirements:

• Ability to lift up to 50 pounds. 

• Ability to climb ladders and work at heights when installing cameras or wireless equipment. 

• Ability to crawl, kneel, and work in confined spaces for cabling and equipment installation. 

• Prolonged periods of standing, walking job sites, and working on a computer. 

• Ability to travel regularly between community locations. 

Work Environment: 

• Combination of field-based and technical support work. 

• Work performed in indoor equipment rooms, construction sites, and outdoor environments. 

• May require occasional after-hours or on-call support for critical outages. 

• Fast-paced environment supporting multiple properties and infrastructure systems. 

• Direct interaction with property managers, vendors, contractors, and engineering teams.