Senior Data Analyst
New York, NY · Remote
$94K - $118K/yr
... provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe ... Experience working in fast-moving startups or remote-first teams is a plus.
New York, NY · Remote
$94K - $118K/yr
... provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe ... Experience working in fast-moving startups or remote-first teams is a plus.
New York, NY · Remote
$94K - $118K/yr
... provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe ... Experience working in fast-moving startups or remote-first teams is a plus.
| Aspect | Telecom Provisioning Remote | Telecom Customer Support Specialist |
|---|---|---|
| Credentials | Technical certifications, telecom training | Customer service certifications, communication skills |
| Work Environment | Remote, technical setup and system access | Remote or on-site, customer interaction |
| Employer & Industry | Telecom providers, network companies | Telecom companies, customer service centers |
Telecom Provisioning Remote focuses on setting up and activating telecom services remotely, requiring technical skills and certifications. In contrast, Telecom Customer Support Specialists handle customer inquiries and troubleshooting, emphasizing communication skills. Both roles are essential in the telecom industry but differ in technical complexity and daily tasks.
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
The Role
As a Senior Data Analyst, you’ll be a foundational part of our data team — shaping how data is modelled, shared, and turned into insight across the company. You’ll join a team of 3 spread across data engineering, analytics engineering and insight generation. You will be the second dedicated Data Analyst in the team.
Salary Range: USD 165,000 - USD 190,000
(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)
What You Will Do
What We Are Looking For
Sourced by ZipRecruiter
Gigs is the World’s First Telecom as a Service platform, born from the belief that connectivity will be key to unlock greater potential for innovation. We launched with an API and white label product that allows Businesses and Brands to offer fully fledged phone plans on any network globally. Businesses can launch their own mobile service to monetize their audience and unlock recurring revenue streams, all while having full control over brand and pricing. Today, Gigs offers a suite of products including Payments and Analytics to customers through a unified platform and simple API.