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Telecom Program Manager Jobs in Jesup, GA (NOW HIRING)

MCI Careers

Contact Center Sales Agent

Hinesville, GA

$7.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Collections Representative

Hinesville, GA · On-site

$7.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Participate in training programs to enhance collection techniques and stay current on industry ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · Remote

$15 - $20.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · Remote

$15 - $20.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · On-site

$15 - $20.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Call Center Agent

Hinesville, GA

$13.75 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

MCI Careers

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ... program, systems, and processes. * Adhere to all attendance and work schedule requirements.

Brightspeed

Customer Service Technician

Hinesville, GA · On-site

$15.75 - $21.25/hr

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Prior experience as a customer facing telecom operations technician * Basic electricity training ...

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All JobsTelecom Program JobsTelecom Program Manager JobsTelecom Program Manager Jobs in Jesup, GA

Telecom Program Manager information

See Jesup, GA salary details

$34.1K

$95.2K

$139.1K

How much do telecom program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for telecom program manager in Jesup, GA is $95,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $117,400.00 per year, depending on experience, location, and employer.

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Jesup, GA are hiring for Telecom Program Manager jobs?

Cities near Jesup, GA with the most Telecom Program Manager job openings:

Telecom Program Manager jobs near you
Infographic showing various Telecom Program Manager job openings in Jesup, GA as of June 2026, with employment types broken down into 2% As Needed, 92% Full Time, 5% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $95,189 per year, or $45.8 per hour.

Contact Center Sales Agent

MCI Careers

Hinesville, GA

$7.25/hr

Full-time

Re-posted 14 days ago

Key responsibilities

  • Handle inbound and outbound calls to engage with customers, provide product information, and resolve inquiries.

  • Build rapport with customers, understand their needs, and recommend products or services accordingly.

  • Manage customer accounts, process orders accurately, and escalate complex issues when necessary.

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

Are you a persuasive communicator with a passion for helping people and achieving results? Join our dynamic team as a Contact Center Sales Agent, where every call is a chance to connect, solve, and succeed.

In this role, you’ll engage with customers over the phone, provide product information, resolve inquiries, and close sales. If you thrive in a fast-paced, goal-driven environment and love turning conversations into conversions, we want to hear from you!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:
  • Handle inbound and outbound calls with professionalism and empathy
  • Use training and resources to confidently answer questions and recommend products/services
  • Build rapport, understand customer needs, and resolve issues effectively
  • Research systems to locate missing information and collaborate with internal teams
  • Manage customer accounts and process orders accurately using company systems
  • Follow scripts, policies, and procedures to ensure consistency and compliance
  • Protect customer privacy and handle sensitive information responsibly
  • Escalate complex issues to appropriate team members when needed
  • Stay current with training, updates, and program changes
  • Meet attendance, punctuality, and performance expectations

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Familiarity with Windows operating systems
  • Reliable and punctual with a strong work ethic
  • Skilled in troubleshooting, conflict resolution, and customer service
  • Empathetic, patient, and responsive to customer needs
  • Ability to multitask, stay focused, and self-manage
  • Team-oriented with strong interpersonal skills
  • Comfortable in a fast-paced, ever-changing environment
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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