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Telecom Program Manager Jobs in Jesup, GA (NOW HIRING)

MCI Careers

Collections Representative

Hinesville, GA

$7.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Participate in training programs to enhance collection techniques and stay current on industry ...

General Call Center | Full-Time

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · On-site

$15 - $20.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · Remote

$15 - $20.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · Remote

$15 - $20.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

MCI Careers

Contact Center Sales Agent

Hinesville, GA · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Manage customer accounts and process orders accurately using company systems * Follow scripts ...

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All JobsTelecom Program JobsTelecom Program Manager JobsTelecom Program Manager Jobs in Jesup, GA

Telecom Program Manager information

See Jesup, GA salary details

$34.1K

$95.2K

$139.1K

How much do telecom program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecom program manager in Jesup, GA is $95,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $117,400.00 per year, depending on experience, location, and employer.

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What job categories do people searching Telecom Program Manager jobs in Jesup, GA look for?

The top searched job categories for Telecom Program Manager jobs in Jesup, GA are:

What cities near Jesup, GA are hiring for Telecom Program Manager jobs?

Cities near Jesup, GA with the most Telecom Program Manager job openings:

Telecom Program Manager jobs near you
Infographic showing various Telecom Program Manager job openings in Jesup, GA as of June 2026, with employment types broken down into 2% As Needed, 92% Full Time, 5% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $95,189 per year, or $45.8 per hour.

Collections Representative

MCI Careers

Hinesville, GA

$7.25/hr

Full-time

Re-posted 23 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking a skilled Collections Representative to join our team and take ownership of resolving overdue accounts while delivering exceptional customer service. If you’re a confident communicator with a knack for negotiation and a commitment to compliance, this is your opportunity to make a meaningful impact.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:
  • Outbound Collections: Initiate calls to customers with past-due accounts to discuss balances and payment options.
  • Payment Negotiation: Develop and negotiate repayment plans and settlements tailored to customer circumstances.
  • Customer Support: Offer empathetic solutions to customers facing financial hardship to help them maintain account standing.
  • Account Review: Analyze account histories to identify overdue payments and determine appropriate collection strategies.
  • Documentation: Accurately record all customer interactions, payment arrangements, and account updates in the system.
  • Education & Guidance: Inform customers about payment options, account status, and potential consequences of non-payment.
  • Compliance: Adhere to all company policies, procedures, and regulatory requirements, including debt collection laws.
  • Collaboration: Communicate effectively with customers, team members, and management; escalate unresolved issues as needed.
  • Performance Goals: Meet or exceed individual and team collection targets while maintaining high service standards.
  • Continuous Learning: Participate in training programs to enhance collection techniques and stay current on industry regulations and company updates.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent required
  • Excellent written and verbal communication skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Familiarity with Windows OS
  • Reliable and punctual with strong attendance record
  • Strong problem-solving, conflict resolution, and negotiation skills
  • Customer service-oriented: empathetic, responsive, patient, and conscientious
  • Ability to multi-task, self-manage, and stay focused in a dynamic environment
  • Team player with a strong customer-first mindset
  • Comfortable working in a fast-paced, evolving environment
  • Excellent interpersonal skills and ability to build rapport with customers and colleagues
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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