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Telecom Job Jobs in Illinois (NOW HIRING)

Dycom Industries, Inc.

Lineman I Telecom

Wood River, IL · On-site

$18 - $24/hr

Hourly Discover a more connected career At Ervin Cable Construction, LLC, as a Lineman I Telecom, you'll work alongside experienced Lineman to ensure fiber and telecom lines are installed and ...

Dycom Industries, Inc.

Lineman I Telecom

Mulkeytown, IL · On-site

$18 - $22/hr

Hourly Discover a more connected career At Ervin Cable Construction, LLC, as a Lineman I Telecom, you'll work alongside experienced Lineman to ensure fiber and telecom lines are installed and ...

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Dycom Industries, Inc.

Lineman II Telecom

Mulkeytown, IL · On-site

$18 - $24/hr

Hourly Unit Discover a more connected career At Ervin Cable Construction, LLC, as a Lineman II Telecom, you'll ensure fiber and telecom lines are installed and maintained safely so that everyone can ...

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Telecom Job information

What are typical telecom job duties?

Telecom jobs typically involve installing, maintaining, and repairing telecommunications equipment such as fiber optics, cables, and wireless systems. Employees may also troubleshoot network issues, configure hardware and software, and ensure system security and performance. Strong technical skills, knowledge of networking protocols, and relevant certifications are often required in this field.

What does a telecom worker do?

A telecom worker installs, maintains, and repairs telecommunications equipment and networks, including fiber optics, cables, and wireless systems. They troubleshoot technical issues, ensure network reliability, and may work in various environments such as outdoor sites or data centers, often requiring technical skills and certifications. Their work supports communication services like internet, phone, and television.

What are some common challenges faced by telecom professionals when managing large-scale network deployments?

Telecom professionals often encounter challenges such as coordinating with multiple vendors, adhering to tight project timelines, and ensuring minimal disruption during network upgrades or expansions. Managing large-scale deployments requires attention to detail when configuring equipment and troubleshooting connectivity issues. Effective communication with cross-functional teams, including field technicians and project managers, is crucial for resolving issues promptly and keeping projects on track.

What are the key skills and qualifications needed to thrive in a Telecom job, and why are they important?

To thrive in a Telecom job, you need a solid understanding of telecommunications networks, signal processing, and industry protocols, often supported by a degree in electronics, telecommunications, or related fields. Familiarity with network management tools, wireless technologies, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, excellent communication, and teamwork skills set outstanding professionals apart in this field. These competencies are crucial for ensuring reliable communication systems, effective troubleshooting, and meeting the connectivity needs of clients and organizations.

What are telecom jobs?

Telecom jobs refer to careers within the telecommunications industry, which is responsible for enabling communication through electronic means such as phone, internet, and television services. These jobs include a wide range of roles like network engineers, technicians, customer support representatives, project managers, and sales professionals. Workers in telecom help design, install, maintain, and troubleshoot communication networks and equipment. With the rapid advancement of technology, telecom professionals play a crucial role in keeping people and businesses connected. The industry offers opportunities for both technical and non-technical professionals.

What is the difference between Telecom Job vs Network Technician?

AspectTelecom JobNetwork Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentTelecom companies, field sites, officesData centers, client sites, offices
Employer & Industry UsageTelecom service providers, infrastructure firmsIT service providers, network installation companies
Common Search & ComparisonYesYes

Telecom jobs and network technician roles share similar certifications and work environments, often overlapping in industry usage. While telecom jobs focus on telecommunications infrastructure and services, network technicians primarily handle network setup, maintenance, and troubleshooting across various IT environments. Both roles are essential in ensuring reliable communication and data transfer, making them closely related but distinct in scope and specialization.

What is a telecom job role?

A telecom job role involves working with telecommunications systems, networks, and equipment to ensure reliable communication services. Common positions include network technicians, engineers, and installers who troubleshoot, maintain, and upgrade communication infrastructure, often requiring knowledge of networking protocols and certifications like Cisco or CompTIA. These roles typically require technical skills, problem-solving abilities, and adherence to safety standards.

What are the careers in telecommunication?

Careers in telecommunication include roles such as network engineers, telecommunications technicians, systems analysts, and radio frequency engineers. These jobs often require knowledge of networking, signal processing, and relevant certifications like Cisco or CompTIA, and may involve working in office, field, or data center environments.
What are popular job titles related to Telecom Job jobs in Illinois? For Telecom Job jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Telecom Job jobs in Illinois look for? The top searched job categories for Telecom Job jobs in Illinois are:
What cities in Illinois are hiring for Telecom Job jobs? Cities in Illinois with the most Telecom Job job openings:
Telecom Job jobs near you
Infographic showing various Telecom Job job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Telecom Order Specialist

Digital Direction

Chicago, IL

Full-time

Re-posted 29 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base.  The candidate would interface with clients and vendors to facilitate client orders.  This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;

  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:

  • Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion.