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Telecom Installation Jobs in Dallas, TX (NOW HIRING)

Oldcastle BuildingEnvelope

Telecom Engineer

Dallas, TX · On-site

Coordinate circuit installations, upgrades, service orders, disconnects, and escalations. * Oversee lifecycle management of telecom circuits across all locations. * Evaluate vendor performance and ...

New

Team Fishel

Construction Foreman (Telecom)

Dallas, TX · On-site

Location Dallas, TX Market Telecom Construction Who is Team Fishel? Since 1936, we've been the Best ... ensures installations meet customer specifications and industry standards. 4. Ensures safety ...

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Telecom Installation information

See Dallas, TX salary details

$14

$23

$39

How much do telecom installation jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for telecom installation in Dallas, TX is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom installation technician?

To thrive as a Telecom Installation Technician, you need a solid understanding of telecommunications systems, cabling, and electrical concepts, typically supported by a high school diploma or technical certification. Familiarity with tools like cable testers, network analyzers, and knowledge of industry standards such as BICSI or OSHA certifications is important. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in customer interactions and troubleshooting. These skills ensure safe, accurate installations and reliable service, which are critical for customer satisfaction and network integrity.

What is the difference between Telecom Installation vs Cable Technician?

AspectTelecom InstallationCable Technician
CredentialsTypically requires telecommunications certifications, technical training, and sometimes a high school diploma or equivalentRequires similar certifications, often with additional cable-specific training and certifications
Work EnvironmentIndoor and outdoor installation of telecom systems, often at customer sites or infrastructure locationsPrimarily outdoor work installing, repairing, and maintaining cable TV and internet services at customer premises
Employer & Industry UsageTelecom companies, service providers, infrastructure firmsCable TV providers, internet service providers, telecommunications companies

Both roles involve installing and maintaining communication systems, often requiring similar certifications and working in comparable environments. While Telecom Installation focuses on broader telecom infrastructure, Cable Technicians specialize in cable TV and internet services. Understanding these differences helps job seekers target the right roles in the telecommunications industry.

What are some common challenges faced by telecom installation technicians, and how can new hires best prepare for them?

Telecom installation technicians often encounter challenges such as working in tight or elevated spaces, troubleshooting unexpected technical issues, and coordinating schedules with clients and other team members. New hires can best prepare by familiarizing themselves with common telecom equipment, practicing strong problem-solving skills, and gaining comfort with tools and safety protocols. Additionally, developing good communication skills is essential, as technicians frequently collaborate with network engineers, project managers, and customers to ensure successful installations.

What is telecom installation?

Telecom installation refers to the process of setting up and configuring telecommunications equipment and systems, such as phone lines, internet connections, and network cables. Technicians in this field install, maintain, and repair hardware like routers, switches, fiber optics, and other devices that enable communication. The job often involves working at customer sites, following technical diagrams, and ensuring all systems meet safety and quality standards. Telecom installers play a crucial role in keeping businesses and homes connected.

Are telecom installation technicians in demand?

Telecom installation technicians are in steady demand due to ongoing infrastructure upgrades and the expansion of broadband and fiber optic networks. The job often requires technical skills, certifications, and the ability to work in various environments, with employment prospects generally expected to grow in line with industry needs.

What does a telecom installation do?

A telecom installation technician sets up and maintains telecommunications systems, including wiring, cables, and equipment for phone, internet, and data services. They often work with tools like cable testers and may need certifications such as OSHA or industry-specific licenses. The job involves working in various environments, including indoors and outdoors, often requiring physical activity and attention to safety standards.
What are popular job titles related to Telecom Installation jobs in Dallas, TX? For Telecom Installation jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Installation jobs in Dallas, TX look for? The top searched job categories for Telecom Installation jobs in Dallas, TX are:
Telecom Installation jobs near you
Infographic showing various Telecom Installation job openings in Dallas, TX as of July 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $48,025 per year, or $23.1 per hour.

Telecom Engineer

Oldcastle BuildingEnvelope

Dallas, TX • On-site

Full-time

PTO

Posted 2 days ago

New

Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

351st of 536 rated manufacturers

Job description

Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
Position Summary
The Telecom Engineer reports to the Director of Network Architecture and Engineering and is responsible for the leadership, administration, support, modernization, and operational management of enterprise voice, unified communications, contact center, and telecommunications services across Oldcastle BuildingEnvelope.
This role operates within a provider-led delivery model while providing technical leadership, project oversight, and operational management of telecom services. The Telecom Engineer serves as the primary escalation point for telecom service providers, carriers, and technology partners, leading initiatives that improve service reliability, operational efficiency, user experience, and business continuity.
The position is responsible for managing enterprise voice services, UCaaS and CCaaS platforms, SIP communications, carrier services, telecom modernization projects, and the migration of legacy voice platforms to cloud-based communication solutions, including 8x8. The Telecom Engineer partners closely with business and IT stakeholders to ensure telecommunications services remain secure, scalable, cost-effective, and aligned with organizational objectives.
Key Responsibilities
Telecom Strategy, Projects & Transformation
  • Lead enterprise telecom initiatives including cloud voice migrations, carrier transitions, contact center deployments, and site telecommunications projects.
  • Develop and manage project plans, timelines, budgets, resources, risk mitigation strategies, and stakeholder communications.
  • Coordinate efforts between vendors, carriers, managed service providers, business leaders, and IT teams.
  • Track project milestones, dependencies, risks, and operational readiness.
  • Deliver executive-level project updates and recommendations.
  • Drive modernization initiatives that improve reliability, scalability, user experience, and operational efficiency.
Voice Platform Migration & Modernization
  • Lead migration efforts from legacy PBX systems to cloud-based communication platforms.
  • Manage migrations from Mitel, ShoreTel, and other voice platforms to OBE's cloud telecommunications platform and 8x8.
  • Oversee number porting, dial plan migrations, cutover activities, testing, user acceptance, and deployment.
  • Create migration runbooks, rollback plans, user communication strategies, and transition support plans.
  • Ensure seamless adoption of new technologies with minimal business disruption.
Unified Communications & Contact Center Management
  • Administer, support, and optimize:
    • 8x8
    • Microsoft Teams Voice
    • Mitel/ShoreTel
    • SIP-based Unified Communications platforms
    • Cloud Contact Center (CCaaS) solutions
  • Configure and support:
    • Auto Attendants
    • Call Queues
    • Hunt Groups
    • Dial Plans
    • DID Services
    • Emergency Calling Services
    • Contact Center Workflows
  • Partner with business leaders to enhance communication capabilities and customer experience.
Voice Engineering & Telecom Infrastructure
  • Provide technical leadership for enterprise SIP-based voice services.
  • Design, implement, and troubleshoot:
    • SIP Trunking
    • RTP/SRTP Communications
    • TLS Encryption
    • Call Routing Policies
    • Voice Survivability Solutions
  • Collaborate with carriers and service providers to resolve complex telecom issues.
  • Maintain expertise in VoIP technologies, voice architecture, and carrier interconnectivity.
  • Design and optimize QoS policies for voice, video, and real-time communications.
  • Analyze voice quality metrics including latency, jitter, packet loss, and MOS scores.
  • Partner with Network Engineering teams to ensure traffic prioritization across LAN, WAN, SD-WAN, VPN, and internet environments.
  • Lead root cause analysis for recurring telecom and voice quality issues.
Telecom Operations & Service Delivery
  • Oversee daily telecom operations, including incident management, service requests, MACD activities, and approved changes.
  • Support telecom services across corporate offices, manufacturing facilities, and distribution centers.
  • Participate in escalation support for business-critical voice and contact center services.
  • Ensure compliance with ITSM, change management, and governance standards.
  • Monitor service availability, performance, and operational health.
Carrier & Vendor Management
  • Manage relationships with telecom carriers, vendors, and managed service providers.
  • Coordinate circuit installations, upgrades, service orders, disconnects, and escalations.
  • Oversee lifecycle management of telecom circuits across all locations.
  • Evaluate vendor performance and drive accountability for service delivery.
  • Support telecom cost optimization, redundancy planning, and carrier rationalization initiatives.
Security, Compliance & Business Continuity
  • Ensure telecom solutions align with enterprise security and compliance requirements.
  • Partner with Cybersecurity teams to maintain secure SIP connectivity, authentication, encryption, and vendor access controls.
  • Support disaster recovery and business continuity planning for telecommunications services.
  • Maintain appropriate monitoring, logging, visibility, and audit controls.
Documentation & Continuous Improvement
  • Maintain telecom architecture diagrams, SIP call flows, operational procedures, runbooks, and standards documentation.
  • Document cloud telecom platforms, contact center solutions, and carrier services.
  • Drive continuous improvement initiatives through root cause analysis and corrective actions.
  • Develop operational metrics and performance reporting for leadership.
Required Qualifications
Experience
  • 8+ years of experience in enterprise telecommunications, unified communications, contact centers, or voice engineering.
  • 3+ years of leadership experience managing telecom personnel, vendors, contractors, or managed service providers.
  • Experience supporting multi-site manufacturing or distributed enterprise environments.
  • Proven experience leading telecom modernization and voice migration projects.
Technical Expertise
Hands-on experience with:
  • 8x8
  • Microsoft Teams Voice
  • Phone Number Porting
  • Mitel/ShoreTel
  • SIP-based Voice Solutions

Strong understanding of:
  • SIP
  • RTP/SRTP
  • Session Border Controllers (SBCs)
  • Voice Codecs
  • QoS Design & Troubleshooting
  • Call Routing Architecture
  • Contact Center Technologies
Core Competencies
  • Strong project and program management skills.
  • Vendor and carrier management expertise.
  • Excellent communication and stakeholder management skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Leadership mindset with a focus on operational excellence and continuous improvement.
Success in the First 12 Months
  • Successfully migrate legacy voice platforms to OBE's cloud-based telecommunications environment.
  • Improve telecom and contact center service reliability and performance.
  • Reduce recurring telecom and carrier-related incidents.
  • Enhance voice quality through proactive SIP and QoS optimization.
  • Strengthen telecom operations, documentation, and support processes.
  • Develop high-performing vendor and service provider relationships.
  • Deliver measurable improvements in customer experience, service performance, and telecom operational efficiency.

What OBE Offers You
  • Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
  • Work-life balance - PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
  • Training - We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

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