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Telecom Installation In Jobs in Chicago, IL (NOW HIRING)

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

... in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies * You must be able to review telecom order packages, submit to carrier, then manage project through installation

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

... in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies * You must be able to review telecom order packages, submit to carrier, then manage project through installation

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Telecom Installation In information

See Chicago, IL salary details

$14

$24

$41

How much do telecom installation in jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for telecom installation in in Chicago, IL is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by Telecom Installation Technicians during on-site projects?

Telecom Installation Technicians often encounter challenges such as working in tight or hard-to-reach spaces, adhering to strict safety protocols, and managing unforeseen technical issues like faulty wiring or incompatible equipment. Additionally, they may need to coordinate closely with other contractors, building management, or IT teams to ensure installations meet project requirements and deadlines. Effective communication and problem-solving skills are essential for overcoming these obstacles and successfully completing installations.

How much do telecoms get paid?

Telecom installation technicians typically earn between $40,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced installers with specialized skills can earn higher wages, often working with tools like cable splicing and network testing equipment.

What are Telecom Installation Technicians?

Telecom Installation Technicians are professionals responsible for setting up, maintaining, and repairing telecommunications equipment and systems, such as telephone lines, internet connections, and network hardware. They work in various environments, including homes, businesses, and service centers, ensuring that communication services operate efficiently. Their duties often include installing wiring, configuring network devices, troubleshooting connectivity issues, and adhering to safety standards. Telecom Installation Technicians may also educate customers on equipment use and perform upgrades as needed.

Is telecom a good career?

Telecom installation is a viable career that involves setting up and maintaining communication networks, requiring technical skills and knowledge of tools like fiber optics and networking equipment. It often offers opportunities for advancement, fieldwork, and certifications such as OSHA or industry-specific licenses. The job can involve physical labor and irregular hours but provides steady employment in a growing industry.

What is the highest paying job in telecommunications?

The highest paying jobs in telecommunications often include senior roles such as telecommunications director, network architect, or systems engineering manager, which require advanced technical skills and certifications. These positions typically offer higher salaries due to their leadership responsibilities and expertise in designing and managing complex networks.

What does a telecom installer do?

A telecom installer sets up and maintains telecommunications equipment such as phone lines, internet cables, and fiber optics. They often work outdoors or in customer premises, using tools like cable splicing and testing devices, and may need certifications in electrical or telecommunications systems. The role requires technical skills, attention to safety, and the ability to troubleshoot connectivity issues.

What is the difference between Telecom Installation In vs Telecom Technician?

AspectTelecom Installation InTelecom Technician
CertificationsFiber Optic Certification, OSHA Safety TrainingFCC License, Basic Electronics Certification
Work EnvironmentInstallation sites, customer premises, outdoor and indoor locationsFieldwork at sites, maintenance, troubleshooting
Job FocusInstalling and setting up telecom systems and infrastructureMaintaining, repairing, and troubleshooting telecom equipment

Telecom Installation In primarily focuses on installing new telecom systems and infrastructure, often at customer sites, while Telecom Technicians handle maintenance, troubleshooting, and repairs of existing systems. Both roles require technical certifications and work in similar environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Telecom Installation Technician, and why are they important?

To thrive as a Telecom Installation Technician, you need a solid understanding of telecommunications systems, cabling, and network infrastructure, often supported by a high school diploma or technical certification. Familiarity with tools such as cable testers, signal meters, and configuration software, as well as certifications like CompTIA Network+ or BICSI Installer, is typically required. Strong problem-solving abilities, attention to detail, and effective communication are standout soft skills in this role. These skills ensure that installations are completed accurately, safely, and efficiently, maintaining high service quality and customer satisfaction.
Telecom Installation In jobs near you
Telecom Order Specialist

Telecom Order Specialist

Digital Direction

Chicago, IL • On-site

Other

Posted 13 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base.  The candidate would interface with clients and vendors to facilitate client orders.  This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;

  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:

  • Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

Apply