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Telecom Engineering Manager Jobs in Pawtucket, RI

KVH Industries, Inc.

Project Manager

Bristol, RI · On-site

Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.

Kvh-Industries-

Project Manager

Bristol, RI · On-site

$90 - $120/hr

Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.

KVH Industries, Inc.

Project Manager

Bristol, RI · Hybrid

Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.

KVH Industries, Inc.

Project Manager

Bristol, RI · Hybrid

Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.

Pike Corporation

CAD Technician II

Mansfield, MA · On-site

$23/hr

Pike Telecom offers a wide variety of benefits including but not limited to Medical, Dental and ... To scale engineering drawings using computer aided drafting system * Detailed design drawings and ...

E*Pro, Inc.

Pro*c Unix Developer

Woonsocket, RI · On-site

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... management, technical design, implementation, testing/release Strong verbal and written ...

CEI

Telecommunications Project Coordinator

Taunton, MA · Remote

$33 - $35/hr

... engineering, and operational teams. * Self-starter who can manage responsibilities with minimal ... telecom data analysis environments will be especially successful in this role. #INDGEN #ZR

D2B Groups

DC Power Technician

Providence, RI

$30 - $45/hr

... plants in telecom or critical power environments. Responsibilities * Install, upgrade, and ... Install and terminate DC power cabling according to engineering drawings and specifications.

D2B Groups

DC Power Technician

Providence, RI · On-site

$30 - $45/hr

... plants in telecom or critical power environments. Responsibilities * Install, upgrade, and ... Install and terminate DC power cabling according to engineering drawings and specifications.

D2B Groups

DC Power Technician

Providence, RI · On-site

$30 - $45/hr

... plants in telecom or critical power environments. Responsibilities * Install, upgrade, and ... Install and terminate DC power cabling according to engineering drawings and specifications.

Prysmian

Quality Manager

Lincoln, RI · On-site

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Desired Background: * 2+ years' experience in quality engineering working in manufacturing ...

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Showing results 1-20

All JobsTelecom Engineering JobsTelecom Engineering Manager JobsTelecom Engineering Manager Jobs in Pawtucket, RI

Telecom Engineering Manager information

See Pawtucket, RI salary details

$45.2K

$142.9K

$169.3K

How much do telecom engineering manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for telecom engineering manager in Pawtucket, RI is $142,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,400.00 and $168,300.00 per year, depending on experience, location, and employer.

What does a telecom engineering manager do?

A Telecom Engineering Manager oversees the design, implementation, and maintenance of telecommunications systems within an organization. They lead engineering teams, manage projects, ensure network reliability, and stay up to date with industry advancements. Their role includes budgeting, vendor management, compliance with regulations, and optimizing telecom infrastructure for efficiency and performance.

What are the key skills and qualifications needed to thrive as a telecom engineering manager?

To thrive as a Telecom Engineering Manager, you need a solid background in telecommunications engineering, project management, and a relevant bachelor's degree, with many positions preferring an advanced degree and prior leadership experience. Familiarity with telecom network design tools, industry standards (such as ITU, IEEE), and certifications like PMP or Cisco are often valuable. Strong leadership, problem-solving abilities, and effective communication are standout soft skills for managing teams and liaising with stakeholders. These skills ensure the efficient delivery, maintenance, and strategic growth of telecom infrastructure in a dynamic technological environment.

Telecom Engineering Manager jobs near you
Infographic showing various Telecom Engineering Manager job openings in Pawtucket, RI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $142,915 per year, or $68.7 per hour.

Network Technician/Telecommunications Technician- Junior

Radiant Digital

Warwick, RI • On-site

Full-time

Posted 13 days ago

Job description

About Beacon Systems, Inc

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.

Job Title: Network Technician/Telecommunications Technician - Junior

Location: Onsite - Warwick, RI

Duration: 5 Months plus

Job Description:

The Call Center Representative — Telecommunications Focus provides front-line customer support for voice, network, and communication-related issues. This role serves as the primary point of contact for employees, agencies, and partners seeking assistance with phone systems, call routing, voicemail, softphones, and basic connectivity problems. Representatives troubleshoot issues, document incidents, and escalate complex problems to telecommunications or infrastructure specialists.

Key Responsibilities

Answer incoming calls, tickets, and service requests related to telecommunications issues including:

  • Desk phones, softphones, headsets, and mobile endpoints
  • Voicemail, call forwarding, hunt groups, and auto-attendant issues
  • Basic Microsoft Teams Phone or legacy PBX support
  • Perform initial troubleshooting and provide step-by-step guidance to resolve common issues.
  • Create, classify, and update incidents within the ticketing system accurately.
  • Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams.
  • Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts.
  • Assist callers with password resets, account lockouts, and basic user profile or device provisioning steps when appropriate.
  • Monitor call queues, meet service-level targets, and maintain exceptional customer service quality.
  • Document recurring issues and recommend updates to knowledge base articles.
  • Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents.

Required Skills & Competencies

  • Strong customer-service mindset with clear verbal communication skills.
  • Basic understanding of telecommunications concepts (call routing, voicemail, softphone setup, PBX basics).
  • Ability to follow scripts, troubleshooting guides, and procedural checklists.
  • Comfort working with ticketing platforms (ServiceNow, Zendesk, or similar).
  • Ability to stay calm, patient, and professional under pressure.
  • Skilled at multitasking in a high-volume call-center environment.

Preferred Experience

  • Prior call-center or helpdesk support experience (1–3 years).
  • Familiarity with Microsoft Teams Phone, Avaya, Cisco, or other enterprise voice systems.
  • Experience supporting state or public-sector technology environments.
  • Knowledge of basic networking fundamentals (LAN/WAN, Wi‑Fi troubleshooting).