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Telecom Engineer Jobs in Garland, TX (NOW HIRING)

The Telecom Engineer serves as the primary escalation point for telecom service providers, carriers, and technology partners, leading initiatives that improve service reliability, operational ...

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Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the design, implementation, and integration of telecommunications systems for data centers and other ...

EXFO AT&T Resident Engineer

Dallas, TX · On-site

$93K - $118K/yr

EXFO AT&T Resident Engineer Location: Dallas, TX Duration: 10 months What you'll do: • Bring your ... or telecom validation of new releases. • Bring your expertise to the technical sales teams ...

OSP Engineer Associate IILocation: Dallas, TX (Must be onsite)Duration: 3 to 6 MonthsOverview: Our ... Have a comprehensive understanding of the telecom industry, specifically regarding outside plant ...

We engineer and design solutions that improve the world around us. As a company, we promise to ... Our Vertical Telecom team is at the heart of this transformation, designing the communication ...

We engineer and design solutions that improve the world around us. As a company, we promise to ... Our Vertical Telecom team is at the heart of this transformation, designing the communication ...

Escalate advanced issues to senior telecom engineers when appropriate * Maintain ticket SLAs with clear, fast response times Key Responsibilities: * First-level support for VoIP, networking, and ...

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Telecom Engineer information

See Garland, TX salary details

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$46

$69

How much do telecom engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for telecom engineer in Garland, TX is $46.78, according to ZipRecruiter salary data. Most workers in this role earn between $36.92 and $56.92 per hour, depending on experience, location, and employer.

What are some common challenges telecom engineers face when working on large-scale network deployments?

Telecom Engineers often encounter challenges related to coordinating with multiple teams, managing tight project timelines, and adapting to rapidly changing technologies during large-scale network deployments. Ensuring seamless integration of new infrastructure with existing systems, maintaining network reliability during upgrades, and troubleshooting unexpected technical issues are frequent hurdles. Effective communication and project management skills are essential for navigating these complexities and delivering successful outcomes.

What is a telecom engineer?

Telecom Engineers are professionals who design, implement, and maintain telecommunications systems and networks. Their work ensures the reliable transmission of voice, data, and video over various communication channels, such as telephone lines, fiber optics, and wireless networks. They are responsible for installing and configuring equipment, troubleshooting issues, and optimizing network performance. Telecom Engineers may work for service providers, equipment manufacturers, or large organizations that manage their own communication infrastructure.

How much does a telecom engineer get paid?

The average salary for a telecom engineer varies by experience and location but typically ranges from $60,000 to $100,000 annually. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries, especially in environments requiring knowledge of network infrastructure and telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom engineer?

To thrive as a Telecom Engineer, you need deep knowledge of telecommunications systems, network architecture, and signal processing, typically supported by a degree in electrical engineering or a related field. Familiarity with industry-standard tools like Cisco or Juniper networking equipment, fiber optic technologies, and certifications such as CCNA or CCNP are highly valuable. Strong analytical thinking, problem-solving abilities, and effective communication set top professionals apart in this role. These skills and qualifications are crucial for ensuring reliable, high-performance communication networks and efficiently resolving technical challenges.
What are popular job titles related to Telecom Engineer jobs in Garland, TX? For Telecom Engineer jobs in Garland, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Engineer jobs in Garland, TX look for? The top searched job categories for Telecom Engineer jobs in Garland, TX are:
What cities near Garland, TX are hiring for Telecom Engineer jobs? Cities near Garland, TX with the most Telecom Engineer job openings:
Infographic showing various Telecom Engineer job openings in Garland, TX as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $97,296 per year, or $46.8 per hour.

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Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

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Job description

Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
Position Summary
The Telecom Engineer reports to the Director of Network Architecture and Engineering and is responsible for the leadership, administration, support, modernization, and operational management of enterprise voice, unified communications, contact center, and telecommunications services across Oldcastle BuildingEnvelope.
This role operates within a provider-led delivery model while providing technical leadership, project oversight, and operational management of telecom services. The Telecom Engineer serves as the primary escalation point for telecom service providers, carriers, and technology partners, leading initiatives that improve service reliability, operational efficiency, user experience, and business continuity.
The position is responsible for managing enterprise voice services, UCaaS and CCaaS platforms, SIP communications, carrier services, telecom modernization projects, and the migration of legacy voice platforms to cloud-based communication solutions, including 8x8. The Telecom Engineer partners closely with business and IT stakeholders to ensure telecommunications services remain secure, scalable, cost-effective, and aligned with organizational objectives.
Key Responsibilities
Telecom Strategy, Projects & Transformation
  • Lead enterprise telecom initiatives including cloud voice migrations, carrier transitions, contact center deployments, and site telecommunications projects.
  • Develop and manage project plans, timelines, budgets, resources, risk mitigation strategies, and stakeholder communications.
  • Coordinate efforts between vendors, carriers, managed service providers, business leaders, and IT teams.
  • Track project milestones, dependencies, risks, and operational readiness.
  • Deliver executive-level project updates and recommendations.
  • Drive modernization initiatives that improve reliability, scalability, user experience, and operational efficiency.
Voice Platform Migration & Modernization
  • Lead migration efforts from legacy PBX systems to cloud-based communication platforms.
  • Manage migrations from Mitel, ShoreTel, and other voice platforms to OBE's cloud telecommunications platform and 8x8.
  • Oversee number porting, dial plan migrations, cutover activities, testing, user acceptance, and deployment.
  • Create migration runbooks, rollback plans, user communication strategies, and transition support plans.
  • Ensure seamless adoption of new technologies with minimal business disruption.
Unified Communications & Contact Center Management
  • Administer, support, and optimize:
    • 8x8
    • Microsoft Teams Voice
    • Mitel/ShoreTel
    • SIP-based Unified Communications platforms
    • Cloud Contact Center (CCaaS) solutions
  • Configure and support:
    • Auto Attendants
    • Call Queues
    • Hunt Groups
    • Dial Plans
    • DID Services
    • Emergency Calling Services
    • Contact Center Workflows
  • Partner with business leaders to enhance communication capabilities and customer experience.
Voice Engineering & Telecom Infrastructure
  • Provide technical leadership for enterprise SIP-based voice services.
  • Design, implement, and troubleshoot:
    • SIP Trunking
    • RTP/SRTP Communications
    • TLS Encryption
    • Call Routing Policies
    • Voice Survivability Solutions
  • Collaborate with carriers and service providers to resolve complex telecom issues.
  • Maintain expertise in VoIP technologies, voice architecture, and carrier interconnectivity.
  • Design and optimize QoS policies for voice, video, and real-time communications.
  • Analyze voice quality metrics including latency, jitter, packet loss, and MOS scores.
  • Partner with Network Engineering teams to ensure traffic prioritization across LAN, WAN, SD-WAN, VPN, and internet environments.
  • Lead root cause analysis for recurring telecom and voice quality issues.
Telecom Operations & Service Delivery
  • Oversee daily telecom operations, including incident management, service requests, MACD activities, and approved changes.
  • Support telecom services across corporate offices, manufacturing facilities, and distribution centers.
  • Participate in escalation support for business-critical voice and contact center services.
  • Ensure compliance with ITSM, change management, and governance standards.
  • Monitor service availability, performance, and operational health.
Carrier & Vendor Management
  • Manage relationships with telecom carriers, vendors, and managed service providers.
  • Coordinate circuit installations, upgrades, service orders, disconnects, and escalations.
  • Oversee lifecycle management of telecom circuits across all locations.
  • Evaluate vendor performance and drive accountability for service delivery.
  • Support telecom cost optimization, redundancy planning, and carrier rationalization initiatives.
Security, Compliance & Business Continuity
  • Ensure telecom solutions align with enterprise security and compliance requirements.
  • Partner with Cybersecurity teams to maintain secure SIP connectivity, authentication, encryption, and vendor access controls.
  • Support disaster recovery and business continuity planning for telecommunications services.
  • Maintain appropriate monitoring, logging, visibility, and audit controls.
Documentation & Continuous Improvement
  • Maintain telecom architecture diagrams, SIP call flows, operational procedures, runbooks, and standards documentation.
  • Document cloud telecom platforms, contact center solutions, and carrier services.
  • Drive continuous improvement initiatives through root cause analysis and corrective actions.
  • Develop operational metrics and performance reporting for leadership.
Required Qualifications
Experience
  • 8+ years of experience in enterprise telecommunications, unified communications, contact centers, or voice engineering.
  • 3+ years of leadership experience managing telecom personnel, vendors, contractors, or managed service providers.
  • Experience supporting multi-site manufacturing or distributed enterprise environments.
  • Proven experience leading telecom modernization and voice migration projects.
Technical Expertise
Hands-on experience with:
  • 8x8
  • Microsoft Teams Voice
  • Phone Number Porting
  • Mitel/ShoreTel
  • SIP-based Voice Solutions

Strong understanding of:
  • SIP
  • RTP/SRTP
  • Session Border Controllers (SBCs)
  • Voice Codecs
  • QoS Design & Troubleshooting
  • Call Routing Architecture
  • Contact Center Technologies
Core Competencies
  • Strong project and program management skills.
  • Vendor and carrier management expertise.
  • Excellent communication and stakeholder management skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Leadership mindset with a focus on operational excellence and continuous improvement.
Success in the First 12 Months
  • Successfully migrate legacy voice platforms to OBE's cloud-based telecommunications environment.
  • Improve telecom and contact center service reliability and performance.
  • Reduce recurring telecom and carrier-related incidents.
  • Enhance voice quality through proactive SIP and QoS optimization.
  • Strengthen telecom operations, documentation, and support processes.
  • Develop high-performing vendor and service provider relationships.
  • Deliver measurable improvements in customer experience, service performance, and telecom operational efficiency.

What OBE Offers You
  • Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
  • Work-life balance - PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
  • Training - We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

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