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Telecom Contracting Jobs in Michigan (NOW HIRING)

Technogen

Analyst (Network/Telecom services)

Lansing, MI · On-site

... assigned Telecom Liaison gathering business requirements for Call Center requirements from all ... vendors/contractors. • Ability to communicate effectively, both verbally and in writing. • ...

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Telecom Contracting information

What is the difference between Telecom Contracting vs Telecom Installation Technician?

AspectTelecom ContractingTelecom Installation Technician
CertificationsFCC licenses, industry-specific certificationsBasic technical certifications, manufacturer training
Work EnvironmentProject management, site planning, contractor rolesOn-site installation, equipment setup
Employer & Industry UsageContracting firms, telecom providers, construction companiesTelecom service providers, installation companies

Telecom Contracting involves managing projects, overseeing installations, and coordinating teams, while Telecom Installation Technicians focus on the hands-on setup and maintenance of telecom equipment. Both roles require technical knowledge, but contracting emphasizes project oversight, making it suitable for those with management skills and certifications.

What are the key skills and qualifications needed to thrive in telecom contracting, and why are they important?

To excel in Telecom Contracting, you need a solid understanding of telecommunications infrastructure, project management, and contract negotiation, often supported by a degree in engineering, business, or a related field. Familiarity with telecom project management software, contract management systems, and relevant certifications such as PMP or RCDD is highly beneficial. Strong interpersonal, negotiation, and problem-solving skills are crucial for managing client relationships and resolving project challenges. These abilities ensure that projects are delivered efficiently, contracts are favorable, and stakeholder expectations are met in a competitive industry.

What are some common challenges faced in telecom contracting, and how can they be addressed?

Telecom Contracting professionals often encounter challenges such as coordinating with multiple stakeholders, managing tight project deadlines, and ensuring compliance with industry regulations and safety standards. Effective communication and strong organizational skills are essential for balancing the needs of clients, vendors, and internal teams. Staying up to date with the latest regulations and fostering a collaborative work environment can help mitigate these challenges and ensure successful project delivery.

What is telecom contracting?

Telecom contracting involves hiring specialized companies or individuals to design, install, maintain, and repair telecommunications systems and infrastructure. These contractors work on projects such as laying fiber optic cables, setting up wireless networks, and maintaining telephone and internet services for businesses and service providers. Telecom contractors must adhere to industry standards and regulations to ensure reliable and safe communication networks. They often collaborate with telecom service providers, utility companies, and government agencies to complete their projects.
What are popular job titles related to Telecom Contracting jobs in Michigan? For Telecom Contracting jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Telecom Contracting jobs in Michigan look for? The top searched job categories for Telecom Contracting jobs in Michigan are:
Telecom Contracting jobs near you
Infographic showing various Telecom Contracting job openings in Michigan as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Analyst (Network/Telecom services)

Technogen

Lansing, MI

Contractor

Re-posted 6 days ago

Job description

Company Description

TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years.TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA,MD & Offshore development centers in India.We have successfully excuted 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

TechnoGen leadership has experience guiding highly skilled and certified professionals delivering end to end IT and Business consulting services projects in public and commercial sectors across the globe. 

Job Description

1-7 years of experience in the field or in a related area. 

Has knowledge of commonly-used concepts, practices, and procedures within a particular field. 

Relies on instructions and pre-established guidelines to perform the functions of the job. 

Performs a variety of tasks, such as identify and document business requirements. 

Works under general supervision; typically reports to a project leader or manager. 

A certain degree of creativity and latitude is required. 

Provides professional recommendations, technical consultation, and expertise to State staff, and statewide local agencies in regards to Call Center Telephony operations. 

Resolve telephony problems; contribute to development of criteria, standards, guidelines, evaluation methods, policy and procedure. 

Responding to requests from local agencies and promotes the Division's goals. 

Works with the agency, DTMB Agency Services and the assigned Telecom Liaison gathering business requirements for Call Center requirements from all agencies. 

Responsible for researching, analyzing, recommending, and implementing telephony contact/call center systems 

Acts as the State-Wide telephony project lead for State's contact/call center system related processes, functions, technological advancements affecting call centers and the business processes. 

Provide information gathering sessions to capture business requirements and business processes related to information technology solutions. 

Experience working with diverse group, consensus building and team building. 

Work with telephone coordinators and agencies 

Utilize tools such as Remedy, Change Point and Share Point 

Work closely with Avaya and Cisco engineers and technicians 

Manage various agency requests for services, repairs, maintenance, and other changes to Contact/Call Center Systems. Forward work assignments as needed to the appropriate work units. 

Collect and analyze data from Avaya Communication Manager and related systems. 

Uses analytical skills in problem resolution 

Provide decision support outside normal work hours. 

Perform other duties as necessary or directed.


Additional Information

Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines. 

Knowledge of current Telephony services and Technologies. 

Knowledge of Avaya and/or Cisco platforms, call center features and operations. 

Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors. 

Ability to communicate effectively, both verbally and in writing. 

Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues. 

Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN). 

Ability to develop work and call flows 

Excellent customer service skills 

Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video 

Disseminate information effectively to all teams and customers 

Understand a large and complex network environment 


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