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Telecom Contact Center Jobs (NOW HIRING)

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Savannah, GA · On-site

$13.75 - $17.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Savannah, GA · On-site

$13.75 - $17.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Las Cruces, NM · On-site

$12.75 - $16.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Las Cruces, NM · On-site

$12.75 - $16.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Savannah, GA · On-site

$13.75 - $17.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Wichita, KS · On-site

$17.50 - $22.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Las Cruces, NM · Remote

$12.75 - $16.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Las Cruces, NM · On-site

$12.75 - $16.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Dallas, TX · On-site

$17.50 - $22.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Savannah, GA · Remote

$13.75 - $17.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Contact Center Representative

Savannah, GA · On-site

$13.75 - $17.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Showing results 21-40

Telecom Contact Center information

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Infographic showing various Telecom Contact Center job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution.

Contact Center Sales Representative

Las Cruces, NM

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees

$12.65 - $14.51/hr

Full-time

Re-posted 4 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

Are you a persuasive communicator with a passion for sales and a drive to exceed targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Make outbound calls to prospective and existing customers
  • Present and promote products or services aligned with customer needs
  • Handle objections confidently and close sales effectively
  • Maintain accurate records of calls, leads, and sales in the CRM system
  • Meet or exceed daily, weekly, and monthly sales targets
  • Follow scripts and compliance guidelines to ensure quality and consistency
  • Collaborate with team members to share insights and improve strategies

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent
  • 1–2 years of sales experience in a contact center or telesales environment
  • Fluent in English and Spanish (spoken and written)
  • Excellent communication, persuasion, and negotiation skills
  • Ability to work under pressure and consistently meet targets
  • Familiarity with CRM platforms and sales tools

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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