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Telecom Associate Jobs in Ashburn, VA (NOW HIRING)

UDR, Inc.

Community Director

Herndon, VA · On-site

$95K - $100K/yr

Supervision of two or more associates is required for exempt status, 1 or less for non-exempt ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR Inc

Resident Services Manager

Herndon, VA · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR

Resident Services Manager

Herndon, VA · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR

Community Director

Herndon, VA · On-site

$95K - $100K/yr

Supervision of two or more associates is required for exempt status, 1 or less for non-exempt ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

Afl Telecommunications Llc

EHS Specialist

Ashburn, VA · On-site

$87K/yr

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and ...

UDR

Community Director

Herndon, VA · On-site

$95K - $100K/yr

Supervision of two or more associates is required for exempt status, 1 or less for non-exempt ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR

Resident Services Manager

Herndon, VA · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR Inc

Resident Services Manager

Herndon, VA

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR, Inc.

Resident Services Manager

Herndon, VA · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR Inc

Community Director

Herndon, VA · On-site

$95K - $100K/yr

Supervision of two or more associates is required for exempt status, 1 or less for non-exempt ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

UDR Inc

Community Director

Herndon, VA · On-site

$95K - $100K/yr

Supervision of two or more associates is required for exempt status, 1 or less for non-exempt ... communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and ...

2020 Companies

Retail Sales Associate

Arlington, VA · On-site

$2.5K/wk

Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of products and services * Excellent communications, presentation, interpersonal and problem-solving ...

2020 Companies

Retail Sales Associate

Arlington, VA · On-site

$2.5K/wk

Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of products and services * Excellent communications, presentation, interpersonal and problem-solving ...

AFL

EHS Specialist

Ashburn, VA · On-site

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... Associate or Bachelor's degree in Safety, Environmental Science, or a related field preferred. * 3 ...

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Telecom Associate information

See Ashburn, VA salary details

$9

$19

$32

How much do telecom associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telecom associate in Ashburn, VA is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.62 per hour, depending on experience, location, and employer.

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are the most commonly searched types of Telecom jobs in Ashburn, VA?

The most popular types of Telecom jobs in Ashburn, VA are:

Telecom Associate jobs near you

Pending TSA Field IT Operations & Customer Support Opportunities

SAIC

Dulles, VA

$40K - $80K/yr

Full-time

Re-posted 20 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services

Job description

Job ID: 2613780-OTHLOC-100000654856648

Location: Dulles, VA, US

Date Posted: 2026-07-01

Category: Administration

Subcategory:

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 25% of the time

Minimum Clearance Required: Public_Trust

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA’s Office of Information Technology (OIT).

Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after.

Positions will be located on site at locations across the United States. 

Positions/Skillset List:

  • SPOC / Service Desk Agents (Tier 1 customer support.)
  • Site Support Technicians / Field IT Specialists (on-site, desk-side support.)
  • Regional Service Delivery Managers (RSDM.)
  • IMAC / Field Project Technicians.
  • DRSN Network Engineers (Freedom Center / Site W.)
  • WebEOC Application Developers.
  • Asset Management Specialists (Sunflower / Property Custodian.)
  • HQ Telecom & AV/VTC Support Technicians.
  • Land Mobile Radio (LMR) Technicians.
  • Program/Project Management & QA Leadership.

Qualifications

Requirements will vary based on position:

  • All positions will require a minimum US citizenship and ability to obtain and maintain a minimum of a DHS Public Trust. Some positions require a Secret and Top Secret.
  • Educations requirements will vary by position:
    • Service Desk/Site Technician/Field IT have a minimum requirement of High School Degree, Associates preferred with 2-5 years of related experience.
    • Engineers/Managers require a minimum Bachelor's degree in related field plus 5-10 years of related experience.

Desired Qualifications:

  • ITIL Foundation Certification.
  • CompTIA A+ Certification.
  • Experience with ITSM Ticketing tools (e.g. ServiceNow).
  • Experience with Cloud-Based Contact Center Platforms (e.g. AWS Connect.)

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

What SAIC employees say

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