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Telecom Associate Jobs in Illinois (NOW HIRING)

Farnsworth Group

Telecom/SUE Technician

Lisle, IL · Hybrid

$24 - $34/hr

Farnsworth Group is seeking a Telecom/SUE Technician in in one of the posting locations below ... Associates Degree in Pre-engineering, Engineering Technology, Construction Management, etc. or ...

Farnsworth Group

Telecom/SUE Technician

Lisle, IL · On-site

$24 - $34/hr

Farnsworth Group is seeking a Telecom/SUE Technician in in one of the posting locations below ... Associates Degree in Pre-engineering, Engineering Technology, Construction Management, etc. or ...

NAS Management Group

Be Seen First

Retail Sales Associate

Chicago, IL · On-site

$600 - $900/wk

Retail Sales Associate - No Experience Necessary - Paid Training - This is an in-person sales role ... As a Chicago-based sales firm partnered with a top telecom company, we specialize in retail ...

NAS Management Group

Be Seen First

Retail Sales Associate

Chicago, IL · On-site

$600 - $900/wk

Retail Sales Associate - No Experience Necessary - Paid Training - This is an in-person sales role ... As a Chicago-based sales firm partnered with a top telecom company, we specialize in retail ...

Transunion

Telecom Voice Provisioning Analyst

Chicago, IL · On-site

$24.86 - $36.06/hr

... telecom environment. This role reports directly to Vice President within the Customer Support ... Associate degree or higher preferred, or equivalent experience and knowledge relevant to ...

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Telecom Associate information

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

Is working in a telecom associate career a good career?

A telecom associate role involves installing, maintaining, and troubleshooting telecommunications systems, often requiring technical skills and customer service abilities. It can offer stable employment with opportunities for advancement and skill development, especially with certifications like Cisco or CompTIA. The job environment is typically fast-paced and may require working in various locations or shifts.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the most commonly searched types of Telecom jobs in Illinois?

The most popular types of Telecom jobs in Illinois are:

What cities in Illinois are hiring for Telecom Associate jobs?

Cities in Illinois with the most Telecom Associate job openings:

Telecom Associate jobs near you

Director of Safety (Telecom/Construction)

Concordia Group

Carol Stream, IL • On-site

$135K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description
Triad Associates Inc., a division of Concordia Wireless, is a privately held full-service engineering and telecom infrastructure construction firm experiencing rapid growth across the country. Clients consider us the 'best choice' for their design and installation service's needs. We are one of the few Engineering Firms in the Country that designs and builds its own creations in the wireless sector. We support Fortune 500 clients such as T-Mobile, Verizon, and AT&T. Our services include construction management, electrical and civil modernization, antenna and line (A&L) tower work, tower maintenance, fiber optic network deployment, commissioning and integration, directional boring, trenching, and excavating. Our expertise spans a wide range of projects
We're excited to introduce a new Safety Director role as our organization continues to grow! Join us and play a key role in shaping a safer workplace - your voice will truly matter here.
This person MUST be local to the Chicagoland area, and be able to work onsite in Carol Stream, IL, Monday - Friday
Pay Range: $135,000 - $145,000 salary plus annual bonus
Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position
Benefits:
  • 401K - with Company Match (up to 6%)
  • Healthcare: Medical, Dental, Vision
  • Company Paid Life Insurance
  • Short- and Long-term Disability Benefits
  • Vacation Pay and Sick Pay
  • 10 Minimum Paid Holidays + 1 Floating Holiday per year
  • Endless Opportunities for Growth!

Responsibilities:
  • Work with the Field Safety Inspector on developing and implementing Safety programs and procedures and documenting processes with the organization. Responsible for the quality control audits of all installation and repair work ensuring safety compliance as outlined by company and OSHA directives.
  • Reviews potential subcontractors' safety policies, procedures, and safety performance
  • Ensure the Safety Plan is understood and implemented by all Project Managers and subcontractors.
  • Conduct accident investigations and incident reports as needed.
  • Develops and conducts employee safety and health training programs
  • Conducts detailed site safety and health inspections
  • Manages project security contracts, programs and policies
  • Writes detailed injury/illness reports
  • Prepare and enforce policies to establish a culture of health and safety
  • Evaluate practices, procedures and facilities to assess risk and adherence to the law
  • Conduct training and presentations for health and safety matters and accident prevention
  • Monitor compliance to policies and laws by inspecting employees and operations

Qualifications:
  • Ideally 5+ years of prior experience as a Safety Director, Manager or FSI in cell-site deployments
  • A minimum of 5 years' experience in the Telecom and/or Construction industry (preferred)
  • Prior experience as a Certified Tower Climber or Overseeing Certified Tower Climbers is preferred
  • Strong knowledge of OSHA Federal Regulations, state and local safety regulations, policies and procedures - OSHA #500 / #501 highly preferred
  • Must be fully proficient MS Office Suite (Excel, Word, Outlook)
  • Deep understanding of legal health and safety guidelines
  • Ability to produce reports and developing relevant policies
  • Good knowledge of data analysis and risk assessment
  • Excellent organizational and motivational skills
  • Exceptional attention to detail and observation ability
  • Strong communication and interpersonal skills
  • Ability to travel outside of Illinois when necessary

Triad Associates Inc., a division of Concordia Wireless, is a drug and alcohol-free workplace including marijuana. Concordia Wireless is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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