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Telecom Associate Jobs in Illinois (NOW HIRING)

WEC Energy Group

IT Network/Telecom Analyst

Chicago, IL · Hybrid

$135K/yr

This position is part of a job family (Associate IT Infrastructure Consultant, IT Infrastructure ... Job Summary Our IT Network/Telecom Analysts are accountable for the design, construction, and ...

Farnsworth Group

Telecom/SUE Technician

Lisle, IL · On-site

$24 - $34/hr

Farnsworth Group is seeking a Telecom/SUE Technician in in one of the posting locations below ... Associates Degree in Pre-engineering, Engineering Technology, Construction Management, etc. or ...

Farnsworth Group

Telecom/SUE Technician

Lisle, IL · Hybrid

$24 - $34/hr

Farnsworth Group is seeking a Telecom/SUE Technician in in one of the posting locations below ... Associates Degree in Pre-engineering, Engineering Technology, Construction Management, etc. or ...

TransUnion

Telecom Voice Provisioning Analyst

Chicago, IL · On-site

$24.86 - $36.06/hr

... telecom environment. This role reports directly to Vice President within the Customer Support ... Associate degree or higher preferred, or equivalent experience and knowledge relevant to ...

Zayo

Associate Fiber Engineer

Downers Grove, IL · On-site

$48K - $74K/yr

Qualifications: * 4-year college degree in Engineering or equivalent Telecom network experience. * Proficiency in the MS Office suite of tools including MS Visio. * Knowledge of Salesforce.com ...

Capital Health

IT Field Analyst I

Rockford, IL · On-site

... telecom, and enterprise application issues in person. Responsible for break/fix support, IT asset ... Associate degree in Information Technology, Computer Science, or a related field preferred.

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Telecom Associate information

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are the most commonly searched types of Telecom jobs in Illinois?

The most popular types of Telecom jobs in Illinois are:

What cities in Illinois are hiring for Telecom Associate jobs?

Cities in Illinois with the most Telecom Associate job openings:

Telecom Associate jobs near you

IT Network/Telecom Analyst

WEC Energy Group

Chicago, IL • Hybrid

$135K/yr

Full-time

Posted 11 days ago

WEC Energy Group rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a IT Network/Telecom Analyst (IT Infrastructure Consultant) in our Milwaukee, Wisconsin, Green Bay, Wisconsin or Chicago, Illinois locations. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time regularly spent in the office.

This position is part of a job family (Associate IT Infrastructure Consultant, IT Infrastructure Consultant, and Senior IT Infrastructure Consultant) where experience will be the determining factor. 

About Us

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

Our IT Network/Telecom Analysts are accountable for the design, construction, and operation of WEC's data and telecommunications network environment connecting over 350 locations.  The specific role determines the technologies managed as well as the percentage of time spent designing, constructing, and operating the environment.

Job Responsibilities
  • Design, build, and maintain WEC's data and telecommunications network
  • Collaborate with business partners and other IT Teams to deliver and maintain network-centric business-facing solutions
  • Develop and implement a multi-year strategic plan for each network and telecommunications pillar
  • Develop and maintain productive relationships with strategic partners
  • Participate in a 24x7 on-call support role on a rotating basis
Minimum Qualifications
  • Bachelor's Degree
  • Willingness to travel within WEC Energy Group's service territory based on project needs
Preferred Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, MIS, or related field
  • Experience with Cisco Infrastructure
  • Knowledge of Palo Alto, Fortinet, and Checkpoint Firewalls
  • Knowledge of Cisco ACI Infrastructure
  • Knowledge of VoIP Technologies
  • Network Certification(s)

End Date:  

Pay Range Minimum:  $68,436.68 

Pay Range Maximum:  $135,761.08 

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs.  At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
 

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