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Telecalling information

What is the difference between Telecalling vs Customer Service Executive?

AspectTelecallingCustomer Service Executive
Primary RoleMaking outbound calls to promote products or servicesHandling inbound customer inquiries and resolving issues
Work EnvironmentCall centers, telecommunication officesCustomer support centers, service desks
Required SkillsCommunication, persuasion, sales techniquesCommunication, problem-solving, patience
Common CertificationsNone specific, but communication courses helpCustomer service certifications beneficial

While both roles involve communication skills, Telecalling primarily focuses on outbound sales calls, whereas Customer Service Executives handle inbound customer queries and support. Both roles are essential in customer engagement but differ in their approach and responsibilities.

What is the work of telecalling?

Telecalling involves making phone calls to potential or existing customers to promote products, provide information, or gather feedback. It requires good communication skills, a clear voice, and often the use of customer relationship management (CRM) tools. The job typically involves following scripts and maintaining a professional tone during calls.

What qualifications do telecallers need?

Telecallers typically need a high school diploma or equivalent, good communication and interpersonal skills, and basic computer proficiency. Some roles may require familiarity with customer relationship management (CRM) software or sales techniques.
More about Telecalling jobs

What are popular job titles related to Telecalling jobs?

For Telecalling jobs, the most frequently searched job titles are:

Infographic showing various Telecalling job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Ayurvedic Centre Telecaller

Delhi, NY • On-site

Oprezo India | Mobile App & Web Development Company
See more jobs at Oprezo India | Mobile App & Web Development Companyexternal

$16.50 - $20.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Location: IP Extension, New Delhi

Job Type: Full-Time, On-Site

Salary: ₹15,000 – ₹25,000 per month

Qualification: 12th Pass Only

Experience: Fresher / 0–2 Years



Job Overview

We are looking for a confident, polite, and responsible Telecaller to join our Ayurvedic Centre in IP Extension, New Delhi.

The candidate will be responsible for handling patient enquiries, making calls, following up with leads, explaining centre services, and scheduling appointments.



Key Responsibilities

  • Make outbound calls to potential and existing patients.
  • Follow up with enquiries and interested customers.
  • Explain Ayurvedic centre services in a polite and professional manner.
  • Handle incoming calls and basic customer enquiries.
  • Schedule and confirm appointments.
  • Maintain daily calling and follow-up records.
  • Follow up with patients regarding appointments.
  • Coordinate with the centre team when required.
  • Maintain a friendly and professional relationship with patients.
  • Achieve daily calling and appointment targets.



Requirements

  • Minimum qualification: 12th Pass.
  • Good Hindi communication skills.
  • Basic English communication is required.
  • Confident and polite personality.
  • Good communication and convincing skills.
  • Basic computer knowledge.
  • Comfortable making regular phone calls.
  • Freshers can apply.
  • Previous telecalling/customer service experience will be an advantage.



Skills Required

  • Telecalling
  • Customer handling
  • Lead follow-up
  • Appointment booking
  • Hindi communication
  • Basic English
  • Basic computer knowledge
  • Good communication skills




What We Offer

  • Salary: ₹15,000 – ₹25,000 per month
  • Full-time on-site position
  • Performance-based growth opportunities
  • Opportunity to work in the Ayurvedic/healthcare sector
  • Interested candidates can apply by sharing their CV and contact details.

Apply