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Tek Experts Jobs in Washington (NOW HIRING)

A-TEK Inc.

Quality Assurance Engineer

Bethesda, MD · Hybrid

$120K - $130K/yr

A-TEK Inc. is searching for a Quality Assurance Engineer to support the delivery and modernization ... You will collaborate with experts in cloud engineering, cybersecurity, and data governance to ...

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$9

$31

$69

How much do tek experts jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for tek experts in Washington is $31.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.52 and $42.07 per hour, depending on experience, location, and employer.

What is Tek Experts?

Tek Experts is a global provider of business and IT support services, specializing in offering technical support, customer service, and software solutions for technology companies. Employees at Tek Experts typically work in roles such as technical support engineers, customer support agents, and IT specialists, assisting clients with resolving technical issues and improving business operations. The company is known for its focus on professional development, diverse workplace culture, and opportunities for career growth within the tech industry.

What kind of professional development opportunities are available for Tek Experts team members?

Tek Experts places a strong emphasis on continuous learning and career advancement. Employees often have access to comprehensive training programs, mentorship, and the chance to earn industry-recognized certifications. The company encourages internal mobility, so high performers can pursue roles in technical support, leadership, or specialized technical fields as they gain experience. Team members are also supported in cross-functional collaboration, building a solid foundation for long-term growth within the company.

What are the key skills and qualifications needed to thrive as a Tek Experts Technical Support Engineer?

To thrive as a Tek Experts Technical Support Engineer, you need a strong background in IT troubleshooting, customer service, and relevant technical certifications such as CompTIA, Microsoft, or Cisco. Familiarity with ticketing systems, remote support tools, and specific software platforms related to the company's clients is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset help you excel in resolving complex technical issues. These skills ensure effective support delivery, high customer satisfaction, and contribute to the company's reputation for technical expertise.

What is the difference between Tek Experts vs Technical Support Specialist?

AspectTek ExpertsTechnical Support Specialist
Required CredentialsTypically requires technical certifications (e.g., CompTIA, Microsoft)Often requires similar certifications, depending on specialization
Work EnvironmentGlobal tech companies, remote and on-site supportCustomer service centers, IT departments, remote support
Employer & Industry UsageIT service providers, tech companiesIT departments, tech support firms
Common Search & Comparison IntentUnderstanding roles in tech support companiesJob responsibilities and career path in tech support

Tek Experts and Technical Support Specialists both work in technical support roles, often requiring similar certifications and working in comparable environments. While Tek Experts is a global service provider offering support for multiple clients, a Technical Support Specialist may work within a specific company's IT team or support center. Both roles focus on troubleshooting, customer service, and technical problem-solving, making them closely related in the tech support industry.

What are popular job titles related to Tek Experts jobs in Washington? For Tek Experts jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Tek Experts jobs in Washington look for? The top searched job categories for Tek Experts jobs in Washington are:
Tek Experts jobs near you
Infographic showing various Tek Experts job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,363 per year, or $31.4 per hour.

Quality Assurance Engineer

A-TEK Inc.

Bethesda, MD • Hybrid

$120K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

A-TEK Inc. is searching for a Quality Assurance Engineer to support the delivery and modernization of mission-critical, web-based digital resources for a federal government client. This role will play a critical part in ensuring the quality, reliability, and backward compatibility of a modernized, enterprise-scale platform.

The QA Engineer will work closely with Product, Business Analysts (BAs), Engineers, User Experience (UX), and client stakeholders to validate requirements, define test strategies, and ensure new functionality meets both user expectations and feature parity with the legacy system. This role requires strong analytical skills, attention to detail, and a collaborative mindset, as well as hands-on experience with automated and manual testing in Agile environments. This is a hybrid position based in Rockville, MD. Employment visa sponsorship is not available for this position. 

Job Responsibilities

Quality Strategy and Test Planning

  • Develop and execute test strategies and test plans for complex, data-driven applications.
  • Ensure backward compatibility and functional parity with the legacy system.
  • Analyze requirements, user stories, and acceptance criteria to identify gaps, risks, and ambiguities.
  • Partner with Product and BAs to clarify requirements and expected behavior.
  • Identify edge cases, regression risks, and impacts across integrated systems.

Manual and Automated Testing

  • Design, write, and maintain automated test suites, including end-to-end tests.
  • Execute and document results for:
    • Functional testing
    • Regression testing
    • Integration testing
    • Cross-browser and cross-device testing
  • Validate application programming interface (API) integrations and data flows between frontend and backend systems.
  • Compare legacy and modern system behavior to ensure consistent outcomes.
  • Track, document, and verify defect resolution.
  • Integrate automated tests into Continuous Integration/Continuous Delivery/Deployment (CI/CD) pipelines.
  • Improve test coverage, test reliability, and testing processes over time.
  • Contribute to improving QA standards, tools, and best practices across the program.

Agile Collaboration and Delivery

  • Actively participate in Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives
  • Collaborate closely with Frontend and Backend Engineers during development and testing.
  • Provide early and continuous feedback to help teams build quality into the product.
  • Support release validation and readiness activities.
  • Assist with troubleshooting production and pre-production issues as needed.

Qualifications

  • Bachelor's degree in computer science, engineering, or a related field (or equivalent experience)
  • 5+ years of experience in Quality Assurance for web-based or enterprise applications
  • Experience testing complex, data-driven systems.
  • Strong experience with manual and automated testing
  • Ability to obtain and retain a public trust level security clearance.
  • Experience validating requirements and identifying gaps early in the development lifecycle.
  • Familiarity with Agile/Scrum methodologies
  • Strong analytical, problem-solving, and documentation skills
  • Excellent communication and collaboration skills
  • High attention to detail and commitment to quality

Preferred Qualifications

  • Experience supporting federal government or large enterprise systems.
  • Experience testing systems requiring legacy parity or backward compatibility.
  • Experience with test automation tools such as Playwright, Cypress, Selenium, or similar
  • Experience testing Experience with Representational State Transfer APIs (REST APIs) and backend services.
  • Experience in healthcare, life sciences, or regulated environments
  • Tools and Technologies
    • Test automation using Playwright, Cypress, or Selenium
    • REST APIs
    • Git, GitLab
    • Jira/Confluence
    • Agile/Scrum

Compensation:

  • Salary Range: $120,000 - $130,000 annually (commensurate with experience)
  • Benefits: Health, dental, and vision insurance; 401(k) with employer match; paid time off; professional development opportunities.

Why Join Us?

At A-TEK, you will work at the intersection of cloud security, DevOps, and federal healthcare, ensuring that mission-critical health data remains secure, accessible, and compliant. You will collaborate with experts in cloud engineering, cybersecurity, and data governance to deliver innovative, secure, and efficient solutions that make a real impact on public health.

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