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Techops Jobs in Atlanta, GA (NOW HIRING)

Hawk Eye Innovations

TechOps Director, Baseball

Atlanta, GA · On-site

$101K - $134K/yr

TechOps Director, Baseball Reports to: Head of Baseball Contract: Full‑Time, Permanent Location: Atlanta, GA required. Role Overview Hawk-Eye Innovations is seeking a TechOps Director, Baseball to ...

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How much do techops jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for techops in Atlanta, GA is $57.90, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $74.49 per hour, depending on experience, location, and employer.

What is a TechOps?

TechOps, short for Technical Operations, refers to the teams and processes responsible for maintaining, monitoring, and supporting an organization's IT infrastructure and systems. This includes ensuring the reliability, availability, and performance of servers, networks, databases, and applications. TechOps professionals handle incident response, troubleshooting, deployment, and system upgrades to minimize downtime and support business operations. Their work is essential to keeping technology services running smoothly and securely.

What are the key skills and qualifications needed to thrive as a TechOps professional?

To thrive as a TechOps professional, you need a solid understanding of IT infrastructure, systems administration, networking, and troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with monitoring tools (like Nagios or Datadog), cloud platforms (AWS, Azure), scripting languages, and configuration management systems is typically required. Strong problem-solving skills, effective communication, and the ability to work under pressure help TechOps professionals stand out. These skills ensure the reliability, security, and efficiency of technology operations that support critical business functions.

How does a TechOps professional typically collaborate with development and support teams in a fast-paced environment?

TechOps professionals serve as a bridge between development, operations, and support teams, ensuring seamless deployment and maintenance of applications. They frequently participate in cross-functional meetings to coordinate releases, troubleshoot incidents, and implement automation for smoother workflows. Close collaboration is essential for quickly resolving issues, optimizing system performance, and maintaining high availability. This teamwork-oriented approach helps TechOps professionals stay proactive in identifying and addressing potential challenges before they impact users.

What is the difference between Techops vs Network Operations?

AspectTechopsNetwork Operations
Primary FocusManaging and supporting technology infrastructure, tools, and systems across organizationsMonitoring, maintaining, and troubleshooting network hardware and connectivity
Required SkillsCloud platforms, scripting, system administration, automationNetwork protocols, hardware configuration, network security
Work EnvironmentData centers, cloud environments, IT departmentsNetwork operation centers, enterprise IT teams
Common CertificationsCompTIA Network+, Cisco CCNA, AWS certificationsCisco CCNA, CompTIA Network+

Techops and Network Operations share overlapping skills in infrastructure management but differ in scope. Techops covers broader technology systems, while Network Operations focuses specifically on network hardware and connectivity. Both roles are essential in maintaining reliable IT services, often working together within organizations.

What are popular job titles related to Techops jobs in Atlanta, GA?

For Techops jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Techops jobs in Atlanta, GA look for?

The top searched job categories for Techops jobs in Atlanta, GA are:

Techops jobs near you
Infographic showing various Techops job openings in Atlanta, GA as of August 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $120,435 per year, or $57.9 per hour.

TechOps Director, Baseball

Hawk Eye Innovations

Atlanta, GA • On-site

$101K - $134K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 24 days ago

Job description

TechOps Director, Baseball
Reports to: Head of Baseball
Contract: Full‑Time, Permanent
Location: Atlanta, GA required.
Role Overview
Hawk-Eye Innovations is seeking a TechOps Director, Baseball to lead the deployment, reliability and scalability of all Hawk-Eye and KinaTrax baseball technologies across MLB, MiLB, NCAA and international venues. This role owns how we deploy and manage technology, from software releases to hardware roll-outs, and ensures platform stability, automation and service management at scale. Working across Solution Owners, Systems & Sales Engineering, Operations and R&D, the TechOps Director drives platform progression and continuous improvement without owning day-to-day venue operations.
Responsibilities
Technology Deployment & Commissioning
  • Own the end-to-end software and hardware deployment process for new installations and upgrades.
  • Define acceptance criteria and manage factory acceptance, lab testing and field commissioning.
  • Ensure roll-outs meet reliability, latency and data-quality targets across all leagues and countries.

Service Management & Reliability Engineering
  • Lead the service management function, including incident response, root-cause analysis, change management and release governance.
  • Establish SLAs/OLAs for platform availability, latency and support response times; report KPIs and trends.
  • Build proactive monitoring, observability and automation tools to reduce manual intervention.

Platform Evolution & Automation
  • Drive continuous platform engineering initiatives to simplify deployments, unify software stacks and reduce operational complexity.
  • Collaborate with R&D and Systems & Sales Engineering to validate new hardware and software before wide release.
  • Champion automation and tooling to enable Operations to run more venues with fewer manual processes.

Leadership & Team Management
  • Lead and develop TechOps managers, leads and engineers; set objectives and career paths.
  • Own the TechOps budget for per-kit cost, cloud, tooling and team costs; collaborate with the Operations Director on shared hardware costs.

Your Qualifications & Skills
  • 7+ years' experience in technical operations, DevOps, platform engineering or similar roles; 5+ years leading teams.
  • Proven track record deploying and operating large‑scale distributed systems or broadcast technologies.
  • Expertise in incident management, release management, automation tooling and infrastructure as code.
  • Strong stakeholder‑management skills; able to translate technical details for non‑technical audiences.

Desirable Qualifications & Skills
  • Experience with sports‑technology platforms, broadcast systems, edge or cloud computing.
  • Familiarity with Hawk‑Eye, KinaTrax or comparable tracking technologies.
  • Certifications in IT service management (ITIL), cloud platforms or network engineering.

Why This Is the Right Opportunity for You
This position is perfect for you if you're looking to play a pivotal role in delivering world-class baseball data to leagues, teams and fans, while shaping operational excellence in a fast-growing, technology-driven environment. You'll build scalable processes, lead a high-performing team and ensure every system installation meets the highest standards, giving the Head of Baseball the space to focus on strategic growth initiatives.
This role is not a Solution Owner, Operations Director, Systems & Sales Engineering Manager, Implementation/Project Manager or Hardware Operations Manager; it sits alongside these functions, focused on platform deployment and reliability rather than day-to-day operations, product roadmaps or field delivery.
At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. We look forward to receiving your application and exploring how you can contribute to the future of sports entertainment at Sony Sports.
Team Culture
At Hawk-Eye, we pride ourselves on a collaborative, high-performance culture where trust, passion, and innovation thrive. We believe in fostering an environment where every team member is empowered to push boundaries and contribute to the future of sports technology. Our work is guided by three core values:
  • We are Brave: We challenge the status quo, embrace big ideas, and constantly seek new ways to innovate in the sports entertainment industry. We aren't afraid to take risks in pursuit of excellence.
  • We are Owners: We take personal accountability for our work, our decisions, and our collective success. We celebrate our wins together and treat every challenge as an opportunity to learn, grow, and improve.
  • We are Inclusive: We believe our diversity makes us stronger. We cultivate a welcoming environment where unique perspectives are valued, all while being united by our shared love for sports and technology.

Salary & Benefits Disclosure
The anticipated annual base salary for this position is $87,831.00 - $125,834.00. This range does not include any other compensation components or bonuses for which an individual may be eligible. The actual base salary offered depends on a variety of factors, which may include the applicant's qualifications, years of relevant experience, unique skill sets, educational background, professional certifications, and geographic location.
In addition to a competitive base salary, this position is eligible for a comprehensive benefits package including:
  • Healthcare coverage (medical, dental, and vision)
  • Paid vacation time
  • 80 hours of accrued paid sick leave annually

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