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Technology Support Engineer Jobs in Washington (NOW HIRING)

3B Staffing LLC

Production Support Specialist

Reston, VA · On-site

$18.50 - $25/hr

Production Support Engineer Location: Hybrid Duration: 6+ months Details: * Internal Employee Technology Support role for a global user-base. * Role involves basic troubleshooting of Microsoft ...

3B Staffing LLC

Production Support Specialist

Reston, VA · On-site

$18.50 - $25/hr

Production Support Engineer Location: Hybrid Duration: 6+ months Details: * Internal Employee Technology Support role for a global user-base. * Role involves basic troubleshooting of Microsoft ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Create tickets - end to end resolution * 5,000 Users all FINRA (contractors and internal) * 1,500 are in Tech * 3,500 very little Tech About the Role: We are seeking an experienced Support Engineer ...

Cooley LLP

Product Support Engineer

Reston, VA · On-site

As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

Wave Welcome is a rapidly growing tech startup that specializes in delivering digital ... We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to ...

Cooley

Product Support Engineer

Reston, VA · On-site

As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...

Cooley LLP

Product Support Engineer

Washington, DC · On-site

As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...

Cooley

Product Support Engineer

Washington, DC · On-site

As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...

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Showing results 21-40

All JobsTechnology Support Engineer JobsTechnology Support Engineer Jobs in Washington

Technology Support Engineer information

See Washington salary details

$18

$45

$77

How much do technology support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technology support engineer in Washington is $45.16, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $52.84 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a technology support engineer?

The average salary of a technology support engineer in the United States ranges from $50,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions typically start around $40,000, while experienced professionals with specialized skills can earn over $80,000 annually.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may maintain documentation or perform system updates to ensure smooth technology operations.

What is a Technology Support Engineer?

A Technology Support Engineer is responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems. They often assist end-users, maintain IT infrastructure, and may use tools like remote support software, requiring technical knowledge and communication skills.
Technology Support Engineer jobs near you
Infographic showing various Technology Support Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $93,927 per year, or $45.2 per hour.

IT Systems & Support Engineer

Trillion Technology Solutions

Reston, VA • On-site

$70K - $80K/yr

Full-time

Re-posted 29 days ago

Job description

At Trillion Technology Solutions, Inc. (Trillion), we build technology solutions that empower our team to do their best work in support of our clients. We are looking for a versatile, proactive, and sharp IT Systems & Support Engineer to join our team to support our end users, cloud infrastructure, and network environment. If you are someone who enjoys solving a complex desktop issue in one hour and optimizing an AWS/Azure cloud environment or configuring a firewall the next, you will thrive and grow here.
The Role
You will provide top-tier desktop support to our team while managing and securing our hybrid cloud environments (AWS & Azure), overseeing our network infrastructure, day-to-day security operations, and serving as our internal expert for Microsoft 365 and SharePoint. You will be a key point of contact for keeping our systems reliable, secure, and running smoothly.
NOTE: This is a hybrid position. The candidate will need to be local to the DMV area as this hire will need to be in the office as needed.
Key Responsibilities
• Cloud & Infrastructure Management: Administer, maintain, and optimize our cloud infrastructure across both AWS and Azure.
• Desktop & End-User Support: Provide Tier 1/2/3 desktop support for Windows and macOS environments, troubleshooting hardware, software, and peripheral issues.
• M365 & SharePoint Administration: Manage the Office 365 suite, including user provisioning, Exchange Online, Teams, and SharePoint site architecture, permissions, and document libraries.
• Network Operations: Deploy, configure, and maintain network devices (LAN/WAN, firewalls, and VPNs). Ensure high availability and optimal network performance.
• IT Security & Compliance: Implement and monitor security best practices across endpoints, networks, and cloud environments (IAM, MFA, conditional access
policies, and patch management). Monitor systems and respond to security incidents; support endpoint protection, patching, and access controls.
• Documentation: Maintain up-to-date documentation for network diagrams, IT policies, asset management, and standard operating procedures.
• Vendor coordination: Escalate and collaborate with vendors or senior engineers on complex issues.
Required:
• Experience: 3-5 years of experience in an IT Support, Systems Administration, or a related role.
• Cloud Proficiency: Hands-on experience managing resources within both AWS (EC2, S3, IAM) and Azure (Active Directory/Entra ID, Virtual Machines).
• Microsoft Ecosystem Expert: Deep knowledge of Office 365 administration and SharePoint management (including site creation, workflows, and permissions).
• Networking Foundations: Strong understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, and firewall configuration.
• Security Mindset: Familiarity with endpoint security (EDR/Antivirus), identity management, and data loss prevention (DLP) strategies.
• Soft Skills: Excellent problem-solving skills, a customer-centric attitude, and the ability to explain complex technical concepts to non-technical users.
• Other: Ability to work on-site part of the week to support desktop hardware needs.
Preferred:
• Experience administering Microsoft 365 / Azure GCC High (Government Community Cloud) environments, including familiarity with strict compliance controls (NIST SP 800-171, CMMC, or ITAR).
• Certifications such as: AWS SysOps Administrator, Microsoft Certified: Azure Administrator (AZ-104), CompTIA Security+, or CCNA.
• Experience with scripting languages (PowerShell, Bash, or Python) for automation.
• Experience managing MDM solutions (e.g., Microsoft Intune, Jamf).
Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.

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