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Technology Support Associate Jobs in Decatur, GA

mcw

IT Support Tech

Atlanta, GA · On-site

$20.75 - $28.25/hr

Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...

mcw

IT Support Tech

Atlanta, GA · On-site

$20.75 - $28.25/hr

Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

OR Associate's degree with 5 years of experience; OR 1 year as an IT Support Specialist II or equivalent * 2-3+ years of hands-on IT support and infrastructure management experience * Active ...

chicosfas

Support Associate - Chico's

Cumberland, GA

$15.25 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

Support Associate - Chico's

Brookhaven, GA

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Soma

Snellville, GA · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

Support Associate - Chico's

Cumberland, GA

$15.25 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Marietta, GA · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Alpharetta, GA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Soma

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Soma

Marietta, GA · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

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Technology Support Associate information

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How much do technology support associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for technology support associate in Decatur, GA is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.67 per hour, depending on experience, location, and employer.
IT Support Tech

IT Support Tech

mcw

Atlanta, GA • On-site

$20.75 - $28.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

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