ZipRecruiter

Log In

1

Technology Support Associate Jobs in Kansas (NOW HIRING)

ACERTUS

Customer Support Associate I

Overland Park, KS · On-site

$18 - $20/hr

ACERTUS is the only tech-enabled automotive logistics company to move, store, recondition, title & register finished vehicles. As a Customer Support Associate you will be responsible for all inbound ...

Propio

Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

Suggest/create improvement plan to change or resolve issues Requirements: * 3+ years of experience in IT support * High school diploma or equivalent OR Associate/Bachelors degree in IT or a related ...

Propio

Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

Suggest/create improvement plan to change or resolve issues Requirements * 3+ years of experience in IT support * High school diploma or equivalent OR Associate/Bachelors degree in IT or a related ...

New York Life

Associate, Fund Support Specialist

Olathe, KS · Hybrid

$58.50K - $83.50K/yr

The Fund Support Specialist supports Institutional Life fund operations by ensuring accurate fund ... As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the ...

next page

Showing results 1-20

People also search for

All JobsTechnology Support Associate JobsTechnology Support Associate Jobs in Kansas

Technology Support Associate information

What cities in Kansas are hiring for Technology Support Associate jobs? Cities in Kansas with the most Technology Support Associate job openings:
IT Support Technician - Wichita, Kansas

IT Support Technician - Wichita, Kansas

McCownGordon Construction

Wichita, KS • On-site

$19.25 - $26.50/hr

Full-time

Posted 4 days ago

Job description

Job Summary:
McCownGordon Construction is a company that values driven and passionate leaders. They are seeking an IT Support Technician to provide hardware and software support to associates, enhancing the technology experience for both internal and external clients.
Responsibilities:
• Provisions and deploys endpoints such as laptops and mobile devices.
• Installs and configures software.
• Follows documented procedures, company standards, and direct instruction.
• Manages accounts, groups, and access permissions.
• Provisions networks and systems at remote locations.
• Engages associates with the goal of delivering excellent customer experience by following established procedures, developing innovative solutions, and providing the right level of communication.
• Reviews incoming requests, prioritizes and escalates as needed.
• Provides technical support to associates on a variety of issues, such as A/V conferencing, software installation, troubleshooting, and password resets.
• Addresses technical issues by using remote software and by making site visits as necessary.
• Travels periodically to project sites and regional offices as needed for team support functions.
• Diagnoses and repairs software and hardware by troubleshooting and following established procedures to resolve requests.
• Escalates technical issues to Sr Support Specialist as needed.
• Communicates with vendors to resolve escalated technical issues by phone and e-mail.
• Assists with and executes projects by following established procedures, performing thorough research, testing, and implementing.
• Maintains the organization’s knowledge base and writes Knowledge Base articles.
• Tracks all endpoint hardware and peripherals including laptops, mobile devices, copiers/printers, and various equipment by entering details into asset tracking systems.
• Maintains inventory and procures peripherals such keyboards, consumables such as copier toner, and mobile device accessories.
Qualifications:
Required:
• Associates Degree in an IT related field, or equivalent certification and training.
• 1-3 years of experience hardware troubleshooting.
• ITIL v4 Foundation Certification within the first 90 days of hire.
Preferred:
• A+ Certification
Company:
McCownGordon Construct deliver industry-recognized expertise knowledge and technical solutions to its clients. Founded in 1999, the company is headquartered in Kansas City, USA, with a team of 501-1000 employees. The company is currently Late Stage.

Apply