Technology Software Manager Jobs in Toronto, ON (NOW HIRING)

The Software Asset Management (SAM) Analyst position reports directly to the Deloitte Technology Software Asset Manager. This individual will support the end-to-end software lifecycle for Deloitte’s global software enterprise agreements which may include Microsoft, Salesforce, and other vendors. The SAM Analyst is a key support contact between Deloitte Technology, member firms, and the vendors in areas related to software license management, compliance and renewals in the operation of the Deloitte global software agreements.

This individual works closely with the Deloitte Technology SAM team, CoRe Procurement, global business sponsors, and other DTTL operating groups and member firm teams in that capacity.  Key responsibilities will include:

•    At the direction of the Deloitte Technology Software Asset Manager, the Analyst supports all aspects of the license management lifecycle for key global enterprise agreements i.e. Microsoft, Salesforce, etc. including identifying and overseeing license compliance risks, license optimization opportunities and cost control.
•    Works and collaborates with Deloitte Technology teams, CoRe Procurement and the SAM team in the oversight of license management.
•    Maintains license tracking and reporting processes, contributes to the development of software control measures, and assists the SAM Managers with recommendations to leadership, member firms, and Global Business users in the use of the software solutions as needed.
•    Evaluates, identifies and advises on opportunities for process improvements and makes constructive suggestions for change.
•    Assesses member firm needs, priorities and trends through regular ongoing communication with relevant technology teams.
•    Assists SAM Managers with CoRe Procurement, Global Business sponsors, member firm teams and the vendors in management of current software licensing agreements and new agreements as needed.
•    Designs and generates license compliance and governance dashboards and reports.
•    Creates and maintains knowledge articles covering software licensing information, vendor agreements and SAM best practices.
•    Demonstrates a willingness to learn software licensing concepts, vendor agreements and SAM processes.
•    Performs other job-related duties as assigned.

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

  Qualifications

Are you a high performer with the following?:

•    A minimum of two (2) years of experience with supporting technology systems, assets and vendor agreements, preferably related to software licensing and subscription services.
•    Past technology asset management experience, systems administration, and/or technology support skills highly desired.
•    Working knowledge of various licensing models, vendor maintenance programs, cloud computing solutions and subscription-based agreements a plus
•    Self-starter with above average time management/organizational skills including appropriate sense of urgency and proactive approach.
•    Ability to work independently, and deal with ambiguity.
•    Knowledge of Software Asset Management (SAM) tools including ServiceNow SAM Pro, Flexera, and SNOW are a plus.
 
Limited immigration sponsorship may be available in some locations.
 

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.