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Technology Services Manager Jobs in Decatur, AL (NOW HIRING)

... ) service delivery and operations leading to excellent customer experiences while proactively ... Lead, manage and integrate day-to-day execution of enterprise activities in accordance with ...

... range of IT services, technical and management expertise that support applications, software, hardware, infrastructure, and systems, across the DLA IT Enterprise. We are seeking talented ...

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Technology Services Manager information

See Decatur, AL salary details

$31.9K

$77.6K

$158.9K

How much do technology services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technology services manager in Decatur, AL is $77,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $86,200.00 per year, depending on experience, location, and employer.

What does a Technology Services Manager do?

A Technology Services Manager oversees the planning, implementation, and maintenance of an organization’s technology infrastructure and services. They manage IT support teams, coordinate technology projects, ensure service quality, and act as a bridge between technical staff and business units. Their responsibilities may include optimizing IT processes, managing vendor relationships, and ensuring compliance with security protocols. Ultimately, they aim to align technology services with business goals while maintaining efficient and reliable IT operations.

How does a Technology Services Manager typically collaborate with other departments within an organization?

Technology Services Managers frequently work cross-functionally, partnering with departments such as Operations, Human Resources, and Finance to understand their technology needs and ensure seamless service delivery. They coordinate with project managers and IT teams to implement new systems and resolve issues, while also communicating updates and potential impacts to stakeholders. This role requires strong interpersonal skills and the ability to translate technical concepts for non-technical colleagues, fostering a collaborative environment that supports organizational goals.

What are the key skills and qualifications needed to thrive as a Technology Services Manager, and why are they important?

To thrive as a Technology Services Manager, you need a strong background in IT service management, project leadership, and a relevant degree or certifications such as ITIL or PMP. Familiarity with enterprise IT systems, ticketing platforms, cloud services, and monitoring tools is typically required. Excellent communication, problem-solving ability, and team leadership are vital soft skills for building trust and driving results. These skills ensure efficient IT operations, high-quality service delivery, and effective coordination between technical teams and business stakeholders.

What is the difference between Technology Services Manager vs Network Administrator?

AspectTechnology Services ManagerNetwork Administrator
CredentialsBachelor's degree in IT or related field; certifications like ITIL, PMPBachelor's degree in Computer Science or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages service delivery, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service management needsCommon in organizations with complex network infrastructure
Search & Comparison IntentUnderstanding managerial roles in IT servicesTechnical network support and administration

The Technology Services Manager focuses on overseeing IT service delivery, managing teams, and strategic planning, while the Network Administrator handles the technical aspects of maintaining and troubleshooting network infrastructure. Both roles require relevant certifications and are vital in organizations with significant IT operations, but they differ in scope and responsibilities.

What job categories do people searching Technology Services Manager jobs in Decatur, AL look for?

The top searched job categories for Technology Services Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Technology Services Manager jobs?

Cities near Decatur, AL with the most Technology Services Manager job openings:

Infographic showing various Technology Services Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $77,643 per year, or $37.3 per hour.

IT Help Desk Support - Level II

K2 Staffing, LLC

Decatur, AL

$50K - $65K/yr

Full-time

Re-posted 3 days ago


Job description

Summary
Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
  • End-User assistance
  • Point person with Windows Desktop related issues
  • Assist with Windows Servers
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
  • Network Services and Equipment Installation
  • LAN/WAN Installation and Maintenance Support
  • Network Hardware Support and Installation
  • Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
  • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
  • History of network and firewall administration (Sonicwall & Meraki).
  • Basic knowledge of network, server, and workstation troubleshooting knowledge.
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.
  • A willingness to learn and grow