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Technology Services Manager Jobs in Alaska (NOW HIRING)

Global Credit Union

IM Service Support Manager

Anchorage, AK · On-site

$109K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a ...

Global Credit Union

IM Service Support Manager

Anchorage, AK · Hybrid

$109K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a ...

Central Peninsula Hospital

Support Tech Analyst

Soldotna, AK · On-site

  • Medical

  • Retirement

  • PTO

... and service portfolio management, documentation, education, operational discipline, workload ... Support Tech Analyst Associate (Entry-Level; I) Requirements * High School Diploma/GED * 1 year of ...

Central Peninsula Hospital

Support Tech Analyst

Soldotna, AK · On-site

  • Medical

  • Retirement

  • PTO

... and service portfolio management, documentation, education, operational discipline, workload ... Support Tech Analyst Associate (Entry-Level; I) Requirements * High School Diploma/GED * 1 year of ...

GCI

Senior IT Logistics Technician

Anchorage, AK · On-site

$32.97 - $51.51/hr

Ticket Management * Technical Guidance * Ability to accurately communicate technical information in ... Knowledge and understanding of IT services, installation, modifications, and test procedures.

GCI

Senior IT Logistics Technician

Anchorage, AK · On-site

Ticket Management * Technical Guidance * Ability to accurately communicate technical information in ... Knowledge and understanding of IT services, installation, modifications, and test procedures.

GCI

Senior IT Logistics Technician

Anchorage, AK · On-site

Ticket Management * Technical Guidance * Ability to accurately communicate technical information in ... Knowledge and understanding of IT services, installation, modifications, and test procedures.

Dickinson College

  • Medical

  • Life

  • Retirement

Position Department Information and Technology Services Job Summary/Basic Function The Director of ... data-informed approach to technology that enables the college to connect systems, manage ...

University of Pennsylvania

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hospitality Services Job Profile Title Coordinator B Summary Reporting to the Associate Director of ... Technology responsibilities include management and overseeing University Club website, creating ...

Bedrock

D&IT-IS Business Service Coordinator

Anchorage, AK · On-site

$55 - $59/hr

Additional responsibilities include management of OSA's mobile services account and associated cost coding. KEY ACCOUNTABILITIES AND RESPONSIBILITIES IT Procurement, Vendor & Contract Involvement ...

New

Searhc

Director of Infrastructure Services

Juneau, AK · On-site

$65.73 - $92.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Determines and communicates policies and procedures necessary to carry out IT service delivery, including allocation of staff and resources. * Implements best practices for program management ...

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Showing results 21-40

All JobsTechnology Services JobsTechnology Services Manager JobsTechnology Services Manager Jobs in Alaska

Technology Services Manager information

See Alaska salary details

$36.6K

$89.2K

$182.5K

How much do technology services manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technology services manager in Alaska is $89,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $99,100.00 per year, depending on experience, location, and employer.

What does a Technology Services Manager do?

A Technology Services Manager oversees the planning, implementation, and maintenance of an organization’s technology infrastructure and services. They manage IT support teams, coordinate technology projects, ensure service quality, and act as a bridge between technical staff and business units. Their responsibilities may include optimizing IT processes, managing vendor relationships, and ensuring compliance with security protocols. Ultimately, they aim to align technology services with business goals while maintaining efficient and reliable IT operations.

How does a Technology Services Manager typically collaborate with other departments within an organization?

Technology Services Managers frequently work cross-functionally, partnering with departments such as Operations, Human Resources, and Finance to understand their technology needs and ensure seamless service delivery. They coordinate with project managers and IT teams to implement new systems and resolve issues, while also communicating updates and potential impacts to stakeholders. This role requires strong interpersonal skills and the ability to translate technical concepts for non-technical colleagues, fostering a collaborative environment that supports organizational goals.

What are the key skills and qualifications needed to thrive as a Technology Services Manager, and why are they important?

To thrive as a Technology Services Manager, you need a strong background in IT service management, project leadership, and a relevant degree or certifications such as ITIL or PMP. Familiarity with enterprise IT systems, ticketing platforms, cloud services, and monitoring tools is typically required. Excellent communication, problem-solving ability, and team leadership are vital soft skills for building trust and driving results. These skills ensure efficient IT operations, high-quality service delivery, and effective coordination between technical teams and business stakeholders.

What is the difference between Technology Services Manager vs Network Administrator?

AspectTechnology Services ManagerNetwork Administrator
CredentialsBachelor's degree in IT or related field; certifications like ITIL, PMPBachelor's degree in Computer Science or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages service delivery, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service management needsCommon in organizations with complex network infrastructure
Search & Comparison IntentUnderstanding managerial roles in IT servicesTechnical network support and administration

The Technology Services Manager focuses on overseeing IT service delivery, managing teams, and strategic planning, while the Network Administrator handles the technical aspects of maintaining and troubleshooting network infrastructure. Both roles require relevant certifications and are vital in organizations with significant IT operations, but they differ in scope and responsibilities.

Is it hard to become a Technology Services Manager?

Becoming a Technology Services Manager typically requires several years of experience in IT or related fields, along with strong leadership, technical skills, and often a relevant bachelor's degree or higher. Certifications such as ITIL or PMP can also enhance prospects, but the role generally demands a combination of technical expertise and management experience, making it a challenging but attainable career path for qualified professionals.

What cities in Alaska are hiring for Technology Services Manager jobs?

Cities in Alaska with the most Technology Services Manager job openings:

Technology Services Manager jobs near you
Infographic showing various Technology Services Manager job openings in Alaska as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $89,197 per year, or $42.9 per hour.

IM Service Support Manager

Global Credit Union

Anchorage, AK • On-site

$109K - $191K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
Primary Functions: Direct and mature the credit union's enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.
Duties and Responsibilities:
  1. Champion end user experience by ensuring service quality, responsiveness, and satisfaction across all technology support channels, including reporting on service performance and user experience trends.
  2. Ensure credit union and departmental policies, standards, and regulatory requirements are consistently followed.
  3. Develop, maintain, and continuously improve Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) aligned to business expectations.
  4. Direct Problem Management practices to identify root causes, eliminate recurring issues, and drive long term service stability.
  5. Direct Transition & Change Management processes to ensure safe, predictable, and well communicated changes across hybrid cloud environments.
  6. Represent IM Operations within Enterprise Architecture and Agile Product Development programs, ensuring these teams understand and apply the transition framework and that all project transitions incorporate required operational readiness activities.
  7. Own the Major Incident Response Program and assure leadership during major incident responses, ensuring structured coordination, communication, escalation, and timely restoration of services, including post incident reviews and continuous program improvement.
  8. Foster a high performance culture through coaching, mentoring, and development of Service Desk and Service Delivery staff.
  9. Perform other duties as assigned.

Qualifications
Education: Bachelor's degree in Computer Information Systems, Information Technology, or related field.
Creditable Experience in Lieu of Education: Equivalent Combination of experience, management background, and relevant technology or ITIL certifications.
Experience/Skills: (Modern, industry-aligned expectations) Five to seven years of experience in IT service delivery, technical support, or related operational roles. Three or more years in a leadership or supervisory capacity within an IT support or service delivery environment. Experience managing or contributing to Service Desk, Problem Management, Change/Transition Management, or Major Incident Response functions. Familiarity with ITSM frameworks such as ITIL (ITIL 4 preferred). Experience working within or alongside Agile delivery teams, with an understanding of how service delivery functions integrate into Agile product lifecycles. Ability to interpret service delivery metrics and use them to drive improvements in user experience and service quality. Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and non technical teams. General understanding of hybrid cloud environments and modern enterprise support models. Demonstrated ability to lead teams, coach staff, and foster a high performance culture. On call availability required.
Tenure: Not applicable
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 05
$109,361 - $191,554 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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