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Technology Services Associate Jobs in Michigan (NOW HIRING)

InterSources

Web Support Associate

New Hudson, MI · On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities * Processing health care provider ... Knowledge of IT security policy and practices, self-service web and application interfaces ...

Wolverine Staffing

IT Project Manager

Detroit, MI · On-site

$97K - $115K/yr

The Technology Services department is responsible for providing and managing the technology needs ... Bachelors or Associates degree in Business Administration, Computer Science, or related field. OR

Stifel

Client Service Associate - NR

Holland, MI · On-site

$13.50 - $18.75/hr

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s ... None Systems & Technology * Proficient in Microsoft Excel, Word, PowerPoint, Outlook About Stifel ...

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Technology Services Associate information

What does a Technology Services Associate do?

A Technology Services Associate provides technical support and assistance to users, troubleshooting hardware, software, and network issues. They often work in IT support environments, using tools like ticketing systems and remote access software to resolve technical problems efficiently.
What are the most commonly searched types of Technology Services jobs in Michigan? The most popular types of Technology Services jobs in Michigan are:
Technology Services Associate jobs near you

Patient Services Associate

University of Michigan

Ann Arbor, MI • On-site

$43K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

160th of 617 rated colleges and universities

Job description

Mission Statement
Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education, and research that together enhance our contribution to society.
Job Summary
The Children's Emergency Department is committed to the provision of high-quality health care services. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals to join our clerical team and share our goal of creating the ideal experience for our patients, families, and staff.
The Patient Services Associate (PSA) is an essential member of the Children's Emergency Department team delivering clinical and operational support to achieve the highest levels of patient, staff, and faculty satisfaction.
Responsibilities*
  • First point of contact for patients, families, and visitors to the ED, setting the tone of quality customer service for the duration of the guests' experience.
  • Create new visit record in MiChart for each patient upon arrival to ED, performing detailed search to ensure error free process.
  • Coordinate and expedite patient transfer to inpatient unit by utilization of MiChart and paging in collaboration with ABCC, nursing (inpatient/ED), and transport services.
  • Facilitate process for patient transfer from outside hospitals to the ED, manage calls from referring physicians, create visit and transfer note, connect the referring physician to the Unified Transfer Center (UTC).
  • Facilitate process for patient transfer from ED to OSH, receive bed assignment, facilitate nursing handoff, arrange for ambulance transport, ensure necessary consent forms are signed and provided to ambulance team transporting the patient to OSH.
  • Initiate and track critical team activations per protocol.
  • Provide complex call center function by screening, routing, and/or responding to all inbound ED calls.
  • Execute the retrieval and electronic input of all necessary patient records from external facilities ensuring continuity of care for ED patients.
  • Monitor nurse call system responding to patient requests for assistance and activating patient care team as needed.
  • Ensure effective team communication, internal and external by communication device distribution, attending pager assignments and nursing SANS assignments.
  • Receive notification of critical lab results from pathology, identify relevant patient in MiChart and notify the responsible nurse.
  • As Unit Host, collaborate with Guest Services Specialist and clinical team to manage visitor flow.
  • Ensure effective flow of information to patients and families/visitors by promptly addressing or relaying questions or concerns to appropriate members of the care team.
  • Serve as resource to nursing regarding Patient Food & Nutrition Services. Order all patient and guest meal trays, ensuring accurate, timely delivery.
  • Image pertinent medical documents into MiChart.
  • Utilize various online systems to order supplies and equipment for all ED treatment areas through collaboration and communication with various support services and the ED clinical team.

Required Qualifications*
  • Graduation from high school or an equivalent combination of education and experience.

Physical Requirements
  • This position requires infrequent standing/walking

Desired Qualifications*
  • Associate degree in business or Health Care Admin or related field.
  • Knowledge of basic medical terminology.
  • Experience working within a large, complex health care setting.
  • Experience working with electronic health records.
  • Two years' experience in a customer service-oriented position.
  • Basic computer and data entry skills.
  • Excellent organizational skills and the ability to multitask and appropriately prioritize responsibilities in a fast paced, stressful environment.
  • Demonstrated excellence in customer service skills.
  • Excellent attendance and punctuality.
  • Ability to manage stress effectively.
  • Versatile team player capable of handling a variety of complex assignments.
  • Ability to take directions and communicate with colleagues, patients, and visitors courteously and respectfully at all times.
  • Skillfully change direction when faced with new information.
  • Maintain confidentiality in all matters.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work
On site.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Schedule
This is a 40 hour per week, Nights position. The Children's Emergency Department is a 24/7 unit including weekends and holidays. Employment requires set every other weekend rotation and a three-holiday commitment annually.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
281201
Working Title
Patient Services Associate
Job Title
Patient Services Associate
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM CW Children's Emergency Svc
Posting Begin/End Date
8/05/2026 - 8/12/2026
Salary
$43,056.00 - $62,462.40
Career Interest
Service Employees Intl Union (SEIU)

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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