ZipRecruiter

Log In

1

Technology Services Assistant Jobs (NOW HIRING)

AEG

Technology Services Specialist

Hershey, PA · On-site

The Technology Services Specialist is responsible for providing support and handling the daily ... Research and provide quotes to users for new hardware and software requests.* * Assist with ...

Virginia Tech

Patient Services Assistant

Blacksburg, VA

$501/wk

Patient Services Assistant Apply now Back to search results Job no: 536593 Work type: Staff Senior ... About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the ...

Virginia Tech

Patient Services Assistant

Blacksburg, VA

$501/wk

Patient Services Assistant Job no: 536593 Work type: Staff Senior management: College of Veterinary ... About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the ...

Hamilton College

Access Services Assistant

Clinton, NY · On-site

$20 - $23/hr

... Technology Services (LITS). We are looking for people who will be welcoming, professional, and helpful. During the academic year, the two positions follow these schedules: Position 1: Sunday-Thursday ...

Hamilton College

Access Services Assistant

Clinton, NY

$20 - $23/hr

... Technology Services (LITS). We are looking for people who will be welcoming, professional, and helpful. During the academic year, the two positions follow these schedules: Position 1: Sunday-Thursday ...

Hamilton College

Access Services Assistant

Clinton, NY

$20 - $23/hr

... Technology Services (LITS). We are looking for people who will be welcoming, professional, and helpful. During the academic year, the two positions follow these schedules: Position 1: Sunday-Thursday ...

Tabs

Technology Services Intern

New York, NY · On-site

$20 - $25/hr

About the Role We're looking for a part-time Technology Services Intern to help keep our office and ... Support conference room AV setup and maintenance * Assist with provisioning and tracking laptops ...

next page

Showing results 1-20

All JobsTechnology Services JobsTechnology Services Assistant Jobs

Technology Services Assistant information

What are the key skills and qualifications needed to thrive as a Technology Services Assistant, and why are they important?

To thrive as a Technology Services Assistant, you typically need a solid understanding of computer hardware, software troubleshooting, and basic IT support, often supported by an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, operating systems, and remote support tools is commonly required. Strong communication, organizational skills, and a customer-oriented attitude set top performers apart in this role. These skills ensure efficient resolution of technical issues, minimize downtime, and enhance user satisfaction in technology-driven environments.

What are some common challenges Technology Services Assistants face when supporting end-users, and how can they effectively manage these situations?

Technology Services Assistants often encounter challenges such as troubleshooting diverse technical issues, managing multiple support requests simultaneously, and communicating complex information to non-technical users. To manage these situations effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency, and maintain clear, patient communication. Building a good rapport with users, staying updated on organizational systems, and leveraging internal knowledge bases can also help streamline issue resolution and improve user satisfaction.

What are Technology Services Assistants?

Technology Services Assistants provide support for computer systems, software, and technology equipment within an organization. They help troubleshoot technical issues, assist users with hardware and software problems, and may help set up or maintain devices such as computers, printers, and projectors. These assistants often serve as the first point of contact for technical support and may also help with user training or documentation. Their goal is to ensure technology runs smoothly and efficiently for all users.

What is the difference between Technology Services Assistant vs IT Support Specialist?

AspectTechnology Services AssistantIT Support Specialist
Required CredentialsAssociate degree or relevant certificationsAssociate degree or certifications like CompTIA A+
Work EnvironmentOffice, on-site support, help deskHelp desk, on-site, remote support
Employer & Industry UsageTech companies, educational institutions, corporate ITIT firms, corporate, healthcare, education
Common Search & ComparisonYesYes

The Technology Services Assistant and IT Support Specialist roles share similar credentials and work environments, often working in help desks or on-site support within various industries. The main difference lies in scope: Technology Services Assistants typically handle basic technical support and administrative tasks, while IT Support Specialists may have more technical expertise and handle complex issues. Both roles are essential in maintaining IT operations and are frequently compared by job seekers and employers alike.

What cities are hiring for Technology Services Assistant jobs? Cities with the most Technology Services Assistant job openings:
What are the most commonly searched types of Technology Services jobs? The most popular types of Technology Services jobs are:
What states have the most Technology Services Assistant jobs? States with the most job openings for Technology Services Assistant jobs include:
Technology Services Assistant jobs near you
INFORMATION SYSTEMS ASSISTANT

INFORMATION SYSTEMS ASSISTANT

GEARY PACIFIC CORPORATION

Anaheim, CA • On-site, Remote

$27 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Geary Pacific Supply rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

11th of 338 rated retail wholesalers

Job description

As IT Services Assistant one is responsible for identifying and analyzing all company computer systems to ensure optimal performance. The IT Services Assistant will help aid to develop enhancements including designing, configuring, and maintaining system services within company infrastructure, monitoring the data communications to ensure system is available to all users. This position will be responsible todeploy and maintain software and hardware platforms critical to our general business operations. This position requires strong troubleshooting skills to aid branch locations with fixing any technical issue that may occur. This position is responsible for assisting with the development and maintenance of the company web presence including websites and social media.
Responsibilities
As IT Services Assistant, you will be responsible for the overall performance of numerous company IT systems. Responsibilities include, but are not limited to:
  • Respond to Technical Support Service Desk issues related to employee workstations, printers, networking, mobile devices, etc.
  • Log and maintain Technical Support Service Desk tickets using the company help desk platform.
  • Proactively monitor and maintain networks across all company locations.
  • Maintain user workstations for maximum reliability and uptime.
  • Monitor and maintain the company ERP system to ensure maximum uptime for all users.
  • Support and maintain the company's Windows server environment.
  • Assist with monitoring, maintenance, and configuration of the company VoIP phone system.
  • Set up new users on all necessary IT-related tools.
  • Provide end-user training, including new user orientation and support for technology rollouts.
  • Support special projects to ensure proper installation and configuration in a timely manner.
  • Ensure all company IT inventory is up to date with current software/hardware versions and assist with upgrades.
  • Maintain inventory lists of all IT-related assets across company locations.
  • Develop and distribute "how-to" setup guides to help employees resolve common technical issues.

Qualifications and Education Requirements
  • 1-3 years of comparable job responsibilities
  • 4 Year Degree

Preferred Skills
  • Advanced knowledge of Windows, iOS, Android, and Microsoft Office.
  • Experience with Microsoft Intune, SharePoint, and Azure.
  • Familiarity with Active Directory and user account administration.
  • Basic networking knowledge (IP addressing, DNS, DHCP, VPN).
  • Ability to prioritize and manage multiple support tickets effectively.
  • Experience supporting VoIP phone systems.
  • Skilled in communicating technical support processes to end-users in clear, understandable terms.
  • Team player willing to assist all employees, and resolve needs effectively and efficiently.
  • Strong troubleshooting skills to ensure proper resolution to any issues.

BENEFITS: Geary Pacific offers a generous bonus program with monthly, quarterly, and annual payouts and a comprehensive benefits program including: Medical; Dental; Vision; employer paid Life and Long Term Disability Insurance; 401k with matching; Profit sharing, Paid vacation, plus Personal time off and paid holidays.
A little bit about us....... Geary Pacific Corporation, based in Anaheim and established in 1961, is a heating, air conditioning, and ventilation distributor. Our culture is focused on maintaining a positive work environment while providing our customers with professional, knowledgeable, and friendly service. We are a Customer Service Company focused on making Happy Customers! Learn more about us at: www.gearypacific.com Geary Pacific is a drug free workplace.
$27.00 to $29.00 per hour

Apply