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Technology Partner Manager Jobs in Indiana (NOW HIRING)

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with ... Coordinates with third-party vendors and technology partners to resolve technical issues and ...

Flexera

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM ... Learn more at flexera.com The Partner Business Manager is a senior role responsible for driving ...

EXOS

Service Delivery Manager

Lebanon, IN · On-site

We are not just a talent and technology partner; we are an extension of your business. We seek to ... Manage site's embedded team. * Ensure SLA times are being met by embedded technicians. * Perform 1 ...

Dover Corporation

Digital Technology Manager

Madison, IN · On-site

$87K - $106K/yr

Working across organizational boundaries, the Digital Technology Manager implements technology solutions, supports business processes, and partners with Managed Service Providers, Integrators ...

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Technology Partner Manager information

What is the difference between Technology Partner Manager vs Technical Account Manager?

AspectTechnology Partner ManagerTechnical Account Manager
Primary FocusManaging relationships with technology partners and alliancesSupporting and optimizing existing client accounts with technical expertise
Work EnvironmentPartner ecosystems, collaboration with external vendorsCustomer-facing, supporting specific client accounts
Required CredentialsTechnical background, industry certifications often preferredTechnical expertise, customer service skills, relevant certifications

While both roles require technical knowledge and industry certifications, the Technology Partner Manager primarily focuses on building and maintaining relationships with external technology partners. In contrast, the Technical Account Manager concentrates on supporting and optimizing existing client accounts through technical support. Both roles are vital in tech companies but serve different functions within the organization.

What cities in Indiana are hiring for Technology Partner Manager jobs?

Cities in Indiana with the most Technology Partner Manager job openings:

IT Analyst

Vincennes, IN • On-site

Family Health Center - Southwest Indiana
See more jobs at Family Health Center - Southwest Indianaexternal

$65K/yr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Position Overview
The IT Analyst provides technical support and operational assistance for the Family Health Center's information technology systems and end users. This position is responsible for maintaining hardware, software, telecommunications, and business applications while ensuring reliable and secure technology services across the organization. The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support organizational goals. This position also serves as a liaison between staff, the Information Technology Department, and external technology partners to deliver responsive, customer-focused support.
This is an on-site position.
Essential Functions
The essential functions include, but are not limited to the following:
  • Supports and adheres to the Organization's Mission, Vision, and Values.
  • Provides first- and second-level technical support for hardware, software, peripherals, and business applications.
  • Coordinates daily Help Desk operations, including tracking, prioritizing, and resolving support requests in a timely manner.
  • Installs, configures, maintains, and troubleshoots desktop computers, laptops, printers, mobile devices, and other end-user equipment.
  • Administers user accounts, permissions, and device configurations across supported systems.
  • Assists with the setup, maintenance, and troubleshooting of the organization's phone system.
  • Provides backup support for Microsoft 365 administration, SharePoint administration, and network infrastructure.
  • Assists with the creation and maintenance of internal electronic documents, forms, and workflows.
  • Collaborates with departments to identify technology needs and implement solutions that improve operational efficiency.
  • Coordinates with third-party vendors and technology partners to resolve technical issues and support system implementations.
  • Provides end-user training and technical guidance on hardware, software, and organizational technology systems.
  • Assists with system upgrades, software deployments, and technology projects.
  • Maintains accurate documentation of support requests, system configurations, procedures, and technical solutions.
  • Follows established IT security standards, policies, procedures, and best practices to protect organizational data and systems.
  • Maintains current knowledge of emerging technologies and recommends improvements when appropriate.
  • Performs other duties as assigned.
Work-Related Experience
  • Minimum of three (3) years of experience providing technical support, systems administration, or information technology services preferred.
  • Experience supporting Microsoft 365, Windows operating systems, and enterprise business applications preferred.
  • Experience with Help Desk ticketing systems, desktop support, and user account administration preferred.
  • Experience supporting network infrastructure, telecommunications, or SharePoint environments preferred.
  • Experience in a healthcare environment preferred.
Physical Demands and Work Environment
Mental:
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills with the ability to prioritize multiple requests.
  • Ability to troubleshoot complex technical issues while providing exceptional customer service.
  • Demonstrates sound judgment, professionalism, and attention to detail.
Physical:
  • Able to perform essential job functions effectively.
  • Frequent sitting, standing, walking, bending, and lifting while installing or repairing equipment.
  • Ability to lift and carry equipment weighing up to 40 pounds.
  • Ability to safely handle, install, and troubleshoot computer hardware, peripheral devices, and other technology equipment.
Working Conditions:
  • Clean, well-lit ventilated office environment.
  • Frequent movement throughout organizational facilities to provide onsite technical support.
Education, Certification, and Licensure
Education: Associate degree in Computer Science, Information Technology, or a related field with an equivalent combination of relevant work experience required. Bachelor's degree preferred
Certification: Microsoft, Cisco, CompTIA, or other relevant technical certifications preferred.
Licensure: Valid Driver’s License
skills
  • Strong troubleshooting and technical support skills.
  • Knowledge of Microsoft 365, Windows operating systems, SharePoint, and Active Directory.
  • Knowledge of networking concepts, telecommunications, and hardware support.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities and work independently and collaboratively.
  • Strong organizational, analytical, and problem-solving abilities.

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