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Technology Operations Intern Jobs in Minnesota (NOW HIRING)

Imagine IT

IT Service Desk Summer Intern

Bloomington, MN · On-site

$15.87 - $19.81/hr

Our Service Desk Summer Intern role is designed for students and early-career professionals eager to gain hands-on experience in IT operations, customer support, and service desk workflows during a ...

Xylem

WI Marketing Intern

Roseville, MN · On-site +1

$15.50 - $20.75/hr

As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem ... In addition, the role will contribute to general marketing operations across the global team. This ...

Xylem

WI Marketing Intern

Roseville, MN

$15.50 - $20.75/hr

As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem ... In addition, the role will contribute to general marketing operations across the global team. This ...

Cub

Cub Pharmacy Grad Intern - Minnesota

Minneapolis, MN · On-site

$17.50 - $21.75/hr

Build your career in community pharmacy by developing your clinical and pharmacy operations skills ... technology and clinical programs. We provide an environment that allows our pharmacists to offer ...

Cub

Cub Pharmacy Intern - P1-P4

Minneapolis, MN · On-site

$17.50 - $21.75/hr

Build your career in community pharmacy by developing your clinical and pharmacy operations skills ... technology and clinical programs. We provide an environment that allows our pharmacists to offer ...

Supervalu

Cub Pharmacy Intern - P1-P4

Minneapolis, MN

$17.50 - $21.75/hr

Build your career in community pharmacy by developing your clinical and pharmacy operations skills ... technology and clinical programs. We provide an environment that allows our pharmacists to offer ...

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Technology Operations Intern information

What does a Technology Operations Intern do?

A Technology Operations Intern supports the day-to-day activities of an organization's IT or technology department. They typically assist with maintaining hardware and software systems, troubleshooting technical issues, and helping to ensure smooth operation of technology services. Interns may also participate in monitoring system performance, updating documentation, and working on special projects under the guidance of full-time staff. This role is a great opportunity to gain hands-on experience and develop technical skills in a real-world environment.

What types of projects and responsibilities can a Technology Operations Intern expect during their internship?

As a Technology Operations Intern, you can expect to assist with maintaining and optimizing IT systems, supporting daily operations such as monitoring network performance, and troubleshooting hardware or software issues. Interns often collaborate closely with full-time IT professionals, gaining hands-on experience with ticketing systems and participating in team meetings to discuss process improvements. The work environment is typically fast-paced and dynamic, offering exposure to a variety of technologies and operational challenges. This role provides valuable learning opportunities and can serve as a stepping stone toward full-time positions in IT operations or related fields.

What are the key skills and qualifications needed to thrive as a Technology Operations Intern, and why are they important?

To thrive as a Technology Operations Intern, you need a foundational understanding of IT systems, troubleshooting, and basic networking, often supported by coursework in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is typically expected. Strong problem-solving abilities, attention to detail, and effective communication skills help interns quickly adapt and support teams. These skills ensure smooth daily operations, minimize downtime, and contribute to a reliable technical environment.

What is the difference between Technology Operations Intern vs Network Operations Intern?

AspectTechnology Operations InternNetwork Operations Intern
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldsSimilar; often pursuing or recent graduate in Networking, IT, or related fields
Work EnvironmentSupports IT infrastructure, software systems, and internal tech teamsFocuses on network systems, troubleshooting, and network infrastructure
Employer & Industry UsageUsed across tech companies, startups, and large enterprisesCommon in telecom, ISPs, and large organizations with extensive network needs
Common Search & Comparison IntentUnderstanding roles in tech support and IT operationsFocusing on network-specific tasks and skills

The main difference is that a Technology Operations Intern supports overall IT systems and infrastructure, while a Network Operations Intern specializes in network systems and network troubleshooting. Both roles involve technical support and require similar educational backgrounds, but their focus areas differ within the IT field.

What are the most commonly searched types of Technology Operations jobs in Minnesota? The most popular types of Technology Operations jobs in Minnesota are:
What cities in Minnesota are hiring for Technology Operations Intern jobs? Cities in Minnesota with the most Technology Operations Intern job openings:
Technology Operations Intern jobs near you
IT Service Desk Summer Intern

IT Service Desk Summer Intern

Imagine IT

Bloomington, MN • On-site

$15.87 - $19.81/hr

Internship

Posted 4 days ago

Job description

🌟 IT Service Desk Summer Intern
📍 IIT Bloomington Office
🕒 Part-Time | Seasonal Summer Internship (July-September 2026)
💵 Compensation: $15.87 - $19.81 per hour
At Imagine IT, we believe great IT service starts with strong fundamentals-and curious people who want to learn. Our Service Desk Summer Intern role is designed for students and early-career professionals eager to gain hands-on experience in IT operations, customer support, and service desk workflows during a structured summer internship experience.
As a hybrid, multi-location team, we're intentional about creating meaningful learning opportunities, building confidence through real-world experience, and helping early-career talent grow. If you're interested in IT support, enjoy helping people, and want to learn how a professional service desk operates, this is a great place to start.
☀ Internship Details
  • Seasonal Summer Internship
  • Expected duration: July-September 2026
  • Part-time hours
  • Hybrid work environment
  • Opportunity to gain hands-on experience supporting a professional IT Service Desk

🧠 What You'll DoBe the First Point of Contact
Answer inbound phone calls, monitor the call queue, and serve as the initial contact for IT support requests.Manage Tickets & Requests
Create, document, and update support tickets accurately in the ticketing system while gathering essential information from end users.Provide First-Level Support
Assist with basic IT requests such as password resets and routine system-related tasks, escalating issues appropriately when they fall outside intern-level scope.Support Documentation & Knowledge Sharing
Create, update, and maintain internal documentation, knowledge base articles, procedures, workflows, and FAQs to support team efficiency.Deliver Excellent Customer Service
Provide professional, courteous, and empathetic support while representing IT Operations in a reliable and service-oriented manner.Learn & Grow
Participate in a structured summer learning experience that includes hands-on support work, mentorship from experienced IT professionals, and opportunities to develop technical and customer service skills while learning IT service best practices.
🎯 What You Bring
  • Basic understanding of computer systems, software, and user accounts
  • Strong verbal and written communication skills
  • Customer service mindset with attention to detail
  • Ability to follow instructions and documented procedures
  • Organizational and time management skills
  • Ability to multitask in a fast-paced environment
  • Interest in technology and IT operations
  • Ability to pass a background check

Prior customer service, administrative, or technical support experience is a plus-but not required.
🧩 Key Responsibilities at a Glance
  • Answer incoming phone calls
  • Reset passwords
  • Document procedures and update internal knowledge resources

Estimated Time Allocation:
  • Ticket Management & Call Handling - 85%
  • Administrative Duties & Documentation - 10%
  • Training & Learning Activities - 5%

💰 Compensation
Hourly Pay Range: $15.87 - $19.81
This range reflects our good faith estimate based on internal salary bands and role scope. Final pay is based on experience and qualifications.
🚀 Why Imagine IT?
At Imagine IT, our summer interns aren't just observers-you're part of the team. Throughout the internship, you'll gain real-world exposure to IT service desk operations, strengthen your professional communication and technical skills, and build a strong foundation for a future career in technology.
We value grit, authenticity, and purposeful work. If you're ready to learn, contribute, and grow in a supportive IT environment, we'd love to meet you.
Ready to start your IT journey this summer?
Apply now and build your foundation with Imagine IT.

Apply