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Technology Operations Associate Jobs in Memphis, TN

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... (1) year Windows operations system troubleshooting experience. JURIS or claims management ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a ... (1) year Windows operations system troubleshooting experience. JURIS or claims management ...

Milwaukee Tool

Maintenance Tech II

Olive Branch, MS · On-site

... safety of associates and efficiency of operations. * Perform preventative and corrective ... Collaborate with WCS, IT, Operations, and support teams with system integration, troubleshooting ...

Milwaukee Tool

Maintenance Tech II

Olive Branch, MS · On-site

... safety of associates and efficiency of operations. * Perform preventative and corrective ... Collaborate with WCS, IT, Operations, and support teams with system integration, troubleshooting ...

PDS Tech Commercial

HR Associate

Olive Branch, MS · On-site

$25/hr

PDS Tech Commercial is seeking a motivated and organized HR Associate to support hiring, orientation, and workforce operations within a distribution environment. This role combines recruiting ...

DHL

Operations Supervisor - Distribution

Olive Branch, MS · On-site

$62K - $70K/yr

This role will support a large technology site with a substantial employee population. The ... Your leadership will be vital in guiding our frontline associates, fostering a safe and productive ...

DoorDash

Variable Schedule Team Member

Memphis, TN

$15.80/hr

Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this ... We are a technology and logistics company that started by enabling door-to-door delivery, and we ...

DoorDash

Variable Schedule Team Member

Memphis, TN · On-site

$15.80/hr

Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this ... We are a technology and logistics company that started by enabling door-to-door delivery, and we ...

3M HEALTHCARE

Operations Manager

Memphis, TN · On-site

... technology solutions. We are fueling the future of retail, which means you are, too. When you work ... Promote a culture of high accountability, engagement, and associate empowerment. * Manage ...

Peabody Hotels & Resorts

IT Manager

Memphis, TN

$92K - $113K/yr

Anticipate associates' needs, respond promptly and acknowledge all associates, however busy and ... Execute all regularly scheduled operations jobs. SECONDARY JOB FUNCTIONS * Assist Director with all ...

Stifel

Operations Engineer (Cloud)

Memphis, TN · On-site

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where ... Proficiency with IT systems, including cloud services, networking, data storage, and compute ...

Stifel

Operations Engineer (Cloud)

Memphis, TN · On-site

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where ... Proficiency with IT systems, including cloud services, networking, data storage, and compute ...

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Technology Operations Associate information

See Memphis, TN salary details

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How much do technology operations associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for technology operations associate in Memphis, TN is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.47 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What cities near Memphis, TN are hiring for Technology Operations Associate jobs?

Cities near Memphis, TN with the most Technology Operations Associate job openings:

Technology Operations Associate jobs near you

Associate Vice Chancellor for Information Technology

West Memphis, AR • On-site

ASU Mid-South
See more jobs at ASU Mid-Southexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 25 days ago

Job description

Associate Vice Chancellor for Information Technology
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Summary / Objective
Under the direction of the Chancellor, the Associate Vice Chancellor for Information Technology serves as the College's chief technology officer and provides visionary leadership for information technology strategy, enterprise systems, cybersecurity, infrastructure, instructional technology, and digital transformation initiatives. The Associate Vice Chancellor ensures that technology resources, services, and investments effectively support the College's mission, strategic priorities, academic excellence, operational effectiveness, and student success through secure, innovative, and reliable technology solutions.
DUTIES AND RESPONSIBILITIES
Technology
  • Provides leadership, planning, budgeting, supervision, and strategic direction for the College's Information Technology Department; develops and implements the College's long-range technology strategic plan; communicates current and projected technology needs, priorities, and resource requirements during the institutional budgeting process; and recommends technology-related acquisitions, replacements, and upgrades aligned with the College's mission, strategic priorities, academic programs, operational effectiveness, and student success initiatives.
  • Oversees the planning, implementation, maintenance, security, reliability, and continuous improvement of the College's technology infrastructure, enterprise applications, communications systems, instructional technologies, cloud-based services, systems integrations, and identity and access management.
  • Provides executive leadership for digital transformation initiatives that improve institutional effectiveness, operational efficiency, system reliability, and the user experience for students, faculty, and staff.
  • Provides strategic oversight of the College's enterprise print services, including multifunction devices, print-management systems, secure-printing solutions, technology standards, service agreements, and lifecycle replacement planning, to ensure reliable, secure, cost-effective, and customer-focused printing services across the institution.
  • Leads the College's cybersecurity, data governance, disaster recovery, business continuity, and incident response efforts to ensure the confidentiality, integrity, availability, security, and appropriate use of institutional information and technology resources.
  • Serves as the College's liaison with technology vendors, consultants, the Arkansas Department of Information Systems, the Arkansas State University System, and other technology partners; evaluates and recommends contracts for hardware, software, cloud services, communications systems, and other technology-related procurements; and monitors vendor performance and service agreements to protect the College's interests.
  • Establishes institutional standards for technology hardware, software, communications protocols, lifecycle management, accessibility, and information security; identifies staff training and professional development needs; and recommends and assists in developing and revising technology-related policies and procedures.
  • Evaluates emerging technologies, including artificial intelligence, automation, advanced analytics, and other innovative solutions, and provides leadership for their strategic, ethical, secure, and effective implementation across the institution.
  • Develops, monitors, and reports technology performance metrics, service levels, project priorities, and operational outcomes to executive leadership; recommends improvements that strengthen customer service, institutional resilience, accountability, and organizational effectiveness.
  • Collaborates with academic and administrative departments, faculty, staff, ASU System colleagues, and external partners to identify technology needs, coordinate enterprise initiatives, minimize service interruptions, and successfully implement technology projects that support institutional goals.
  • Ensures compliance with ASU Board of Trustees policies, Arkansas Division of Higher Education requirements, state technology standards, and applicable federal, state, and local laws and regulations related to information technology, cybersecurity, privacy, accessibility, records management, and data security.
  • Promotes a culture of innovation, collaboration, exceptional customer service, accountability, and continuous improvement within the Information Technology Department and across the institution.

General
  • Supervise assigned personnel and manage departmental budgets in accordance with College and Arkansas State University System policies and sound management practices.
  • Recruit, develop, mentor, and evaluate Information Technology personnel while fostering a collaborative, service-oriented, and high-performing work environment.
  • Maintain current knowledge of developments in higher education technology, cybersecurity, artificial intelligence, enterprise systems, instructional technology, cloud computing, and digital transformation through ongoing professional development and participation in appropriate professional organizations.
  • Serve on College committees, represent the College on systemwide and statewide technology committees as assigned, serve as a member of the Chancellor's Senior Leadership Team, and perform other duties as assigned by the Chancellor.

MINIMUM QUALIFICATIONS
  • Master's degree from a regionally accredited institution in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Information Systems, or a closely related field; or an equivalent combination of education and progressively responsible professional experience.
  • Demonstrated experience administering and supporting enterprise technology environments, including Microsoft technologies (Windows Server, PowerShell, SQL Server, Microsoft 365), enterprise resource planning (ERP), learning management systems (LMS), and student information systems (SIS). Experience with Ellucian Banner and Canvas is strongly preferred.
  • Demonstrated knowledge of enterprise networking, virtualization, cloud computing, cybersecurity, storage systems, disaster recovery, backup technologies, identity and access management, and relational database management systems.
  • Demonstrated experience leading technology initiatives, including strategic planning, technology budgeting, capital technology projects, vendor management, technology governance, cybersecurity, policy development, and digital transformation initiatives.
  • Demonstrated ability to evaluate and implement emerging technologies, including artificial intelligence, automation, and cloud-based solutions, in ways that advance institutional goals while ensuring appropriate governance, security, and regulatory compliance.
  • Excellent leadership, organizational, project management, interpersonal, written, and verbal communication skills, with the ability and willingness to work a flexible schedule, including occasional evenings and weekends, to meet institutional needs.

SALARY AND BENEFITS
This position provides a competitive salary commensurate with experience and a benefits package that includes paid vacation and sick leave; health, life, dental & disability insurance; a flex benefit plan; a retirement plan; and educational discounts for employees and family.
REQUIRED APPLICATION MATERIALS:
Interested applicants should submit (1) a non-AI generated letter of application, detailing interest and fit for the position; (2) a current curriculum vitae or resume; (3) a college transcript showing highest degree earned; (4) three professional references with full contact information, including email (references will not be contacted without consent of the applicant); and (5) a completed ASU Mid-South Employment Application via job portal: https://asumidsouth.edu/about/careers/apply-online/ .
Review of applications will begin immediately and continue until position is filled. Please note: per ASU Board Policy, all employees are required to submit to a pre-employment background check and submit a valid driver's license for verification.
ASU Mid-South and the Arkansas State University System are Equal Opportunity Employers.

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