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Technology Lifecycle Manager Jobs (NOW HIRING)

This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...

This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...

This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...

This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...

CRM & Lifecycle Manager

Glendale, CA · On-site +1

$115K - $130K/yr

... Lifecycle Manager to join our team. This role will be focused on building strategic, data driven ... Work collaboratively with Product and Technology teams to develop customer centric offerings that ...

New

Technology Lifecycle management * Product & Automation design development and support * User & license management & provisioning * Product version lifecycle management * Test Automation * Workspace ...

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Showing results 1-20

Technology Lifecycle Manager information

What is the difference between Technology Lifecycle Manager vs IT Asset Manager?

AspectTechnology Lifecycle ManagerIT Asset Manager
Primary FocusOversees the entire lifecycle of technology assets from procurement to disposalManages inventory, tracking, and compliance of IT assets
CertificationsITIL, PMP, CompTIA certifications often preferredITIL, CompTIA certifications common
Work EnvironmentCorporate IT departments, technology companiesIT departments, managed service providers
Industry UsageTechnology, manufacturing, healthcareAll industries with IT infrastructure

The main difference is that the Technology Lifecycle Manager focuses on managing the entire lifecycle of technology assets, including planning, deployment, maintenance, and disposal. In contrast, the IT Asset Manager primarily handles inventory, tracking, and compliance of existing assets. Both roles require similar certifications and are vital in organizations managing extensive IT infrastructure, but their scope and responsibilities differ.

Infographic showing various Technology Lifecycle Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, and 15% Part Time. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.
Digital Customer Lifecycle Manager

Digital Customer Lifecycle Manager

Staples, Inc.

Framingham, MA • On-site

Full-time

Retirement, PTO

Posted 3 days ago


Staples rating

5.8

Company rating: 5.8 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

427th of 713 rated retailers


Job description

Staples is business to business. You're what binds us together.
Our worldclass sales and sales support teams work directly with businesses of all sizes to offer products and services that meet customers' unique needs. We are committed to understanding our customers and use bestinclass sales tools, technology, and digital experiences to deliver value. Our teams are constantly evolving, investing in skill development and offering rewarding career opportunities across the organization.

The Digital Customer Lifecycle Manager owns the endtoend lifecycle strategy for Small and MediumSized Businesses (SMB) customers - from acquisition through onboarding, activation, growth, and reengagement. This role defines how customers move from enrollment to value realization, with a strong focus on Digital Enrollment (DE) customers and digitally assisted journeys.

What you'll be doing:

  • Own and evolve the SMB customer lifecycle strategy across digital enrollment, integrated B2B, and businesstobusiness account segments.
  • Partner crossfunctionally with Digital, Product, Technology, Operations, Marketing, and Sales teams to drive customer success
  • Define lifecycle stages, success metrics, and operating cadences
  • Analyze acquisition quality, value, and yield to improve growth efficiency
  • Influence digital experiences including site content, messaging, assisted journeys, and engagement cadences
  • Maximize qualified handoffs to sales and specialized support teams through optimized digital and assisted channels
  • Develop intervention strategies for underengaged or declining accounts
  • Identify customer friction points, measure their impact, and drive rootcause improvements

What you bring to the table:

  • A strategic, customercentric mindset with a passion for lifecycle optimization
  • Strong analytical capabilities and comfort using data to inform decisions and prioritize investments
  • Proven ability to influence and lead through collaboration without direct authority
  • Confidence presenting insights and recommendations to senior stakeholders
  • A growthoriented approach to experimentation, iteration, and continuous improvement 
  • Proven experience owning endtoend lifecycle strategies from acquisition through growth.
  • Strong track record improving conversion, engagement, and earlystage customer value
  • Experience defining lifecycle metrics, success criteria, and performance cadences
  • Demonstrated ability to partner crossfunctionally and drive execution
  • Bachelor's degree required or equivalent work experience. 
  • 8+ years of experience in lifecycle marketing, growth strategy, or digital customer experience.

What's needed- Basic Qualifications:

  • Bachelor's degree required or equivalent work experience. 
  • 8+ years of experience in lifecycle marketing, growth strategy, or digital customer experience.

What's needed- Preferred Qualifications:

  • Experience supporting SMB, digital enrollment, or salesassisted growth models
  • Familiarity with funnel analysis, customer segmentation, and journey optimization
  • Experience working closely with analytics and data teams to evaluate performance and impact

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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