We are committed to understanding our customers and use bestinclass sales tools, technology, and ... The Digital Customer Lifecycle Manager owns the endtoend lifecycle strategy for Small and ...
We are committed to understanding our customers and use bestinclass sales tools, technology, and ... The Digital Customer Lifecycle Manager owns the endtoend lifecycle strategy for Small and ...
Engineering Product Lifecycle Manager
Mesa, AZ · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Mesa, AZ · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Saint Charles, IL · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Saint Charles, IL · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
We are committed to understanding our customers and use best-in-class sales tools, technology, and ... The Digital Customer Lifecycle Manager owns the end-to-end lifecycle strategy for Small and Medium ...
We are committed to understanding our customers and use best-in-class sales tools, technology, and ... The Digital Customer Lifecycle Manager owns the end-to-end lifecycle strategy for Small and Medium ...
Engineering Product Lifecycle Manager
Huntsville, AL · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Huntsville, AL · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Everett, WA · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Everett, WA · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Software Asset & Lifecycle Manager
Harrisburg, PA · On-site
$29/hr
Job Title: Software Asset & Lifecycle Manager Client: State Pennsylvania - DOR Job ID: 799523 ... Required/Desired Skills * IT Service Delivery and/or Process Management * Strategic/Service ...
Software Asset & Lifecycle Manager
Harrisburg, PA · On-site
$29/hr
Job Title: Software Asset & Lifecycle Manager Client: State Pennsylvania - DOR Job ID: 799523 ... Required/Desired Skills * IT Service Delivery and/or Process Management * Strategic/Service ...
Engineering Product Lifecycle Manager
Mesa, AZ · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Mesa, AZ · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Software Asset & Lifecycle Manager
Harrisburg, PA · Hybrid
$29/hr
Job Title: Software Asset & Lifecycle Manager Client: State Pennsylvania - DOR Job ID: 799523 ... Required/Desired Skills * IT Service Delivery and/or Process Management * Strategic/Service ...
Quick apply
Software Asset & Lifecycle Manager
Harrisburg, PA · Hybrid
$29/hr
Job Title: Software Asset & Lifecycle Manager Client: State Pennsylvania - DOR Job ID: 799523 ... Required/Desired Skills * IT Service Delivery and/or Process Management * Strategic/Service ...
Engineering Product Lifecycle Manager
Berkeley, MO · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Engineering Product Lifecycle Manager
Berkeley, MO · On-site
$127K - $273K/yr
This position will focus on supporting the Engineering & Technology Innovation Organization . Lead and grow a team that manages engineering product standards, PLM/document systems, and lifecycle ...
Senior Vice President Enterprise Technology
Brentwood, TN · Hybrid
$148K - $185K/yr
Technology Lifecycle and Vendor Management Knowledge, Skills and Abilities: * Build, lead, and develop a high-performing technology organization across architecture, engineering, infrastructure, and ...
Quick apply
Senior Vice President Enterprise Technology
Brentwood, TN · Hybrid
$148K - $185K/yr
Technology Lifecycle and Vendor Management Knowledge, Skills and Abilities: * Build, lead, and develop a high-performing technology organization across architecture, engineering, infrastructure, and ...
Senior Vice President Enterprise Technology
Brentwood, TN · Hybrid
$148K - $185K/yr
Technology Lifecycle and Vendor Management Knowledge, Skills and Abilities: * Build, lead, and develop a high-performing technology organization across architecture, engineering, infrastructure, and ...
Senior Vice President Enterprise Technology
Brentwood, TN · Hybrid
$148K - $185K/yr
Technology Lifecycle and Vendor Management Knowledge, Skills and Abilities: * Build, lead, and develop a high-performing technology organization across architecture, engineering, infrastructure, and ...
1000000550.IT MANAGER II.INFO TECH - APPLICATIONS
Dallas, TX · On-site
$9K - $11K/mo
Implements strategies for cost optimization and technology lifecycle management. Tracks IT performance metrics and leverages data analytics to enhance service quality. Conducts root cause analysis ...
1000000550.IT MANAGER II.INFO TECH - APPLICATIONS
Dallas, TX · On-site
$9K - $11K/mo
Implements strategies for cost optimization and technology lifecycle management. Tracks IT performance metrics and leverages data analytics to enhance service quality. Conducts root cause analysis ...
Implements strategies for cost optimization and technology lifecycle management. Tracks IT performance metrics and leverages data analytics to enhance service quality. Conducts root cause analysis ...
Implements strategies for cost optimization and technology lifecycle management. Tracks IT performance metrics and leverages data analytics to enhance service quality. Conducts root cause analysis ...
Senior Vice President Enterprise Technology
Brentwood, TN · On-site
$148K - $185K/yr
Technology Lifecycle and Vendor Management Knowledge, Skills and Abilities: * Build, lead, and develop a high-performing technology organization across architecture, engineering, infrastructure, and ...
Senior Vice President Enterprise Technology
Brentwood, TN · On-site
$148K - $185K/yr
Technology Lifecycle and Vendor Management Knowledge, Skills and Abilities: * Build, lead, and develop a high-performing technology organization across architecture, engineering, infrastructure, and ...
Help define Lifecycle Management technology roadmaps and solutions. * Analyze user integration requirements. * Manage the implementation of Lifecycle Management solutions across multiple technologies ...
Help define Lifecycle Management technology roadmaps and solutions. * Analyze user integration requirements. * Manage the implementation of Lifecycle Management solutions across multiple technologies ...
CRM & Lifecycle Manager
Glendale, CA · On-site +1
$115K - $130K/yr
... Lifecycle Manager to join our team. This role will be focused on building strategic, data driven ... Work collaboratively with Product and Technology teams to develop customer centric offerings that ...
New
CRM & Lifecycle Manager
Glendale, CA · On-site +1
$115K - $130K/yr
... Lifecycle Manager to join our team. This role will be focused on building strategic, data driven ... Work collaboratively with Product and Technology teams to develop customer centric offerings that ...
New
Senior Engineer - Lifecycle Manager
Norfolk, VA · On-site
$101K - $138K/yr
... technology, or a closely related discipline * 5+ years in project management of complex systems or ... exposure to lifecycle management, lifecycle costing, and change management * 4+ years in the ...
Senior Engineer - Lifecycle Manager
Norfolk, VA · On-site
$101K - $138K/yr
... technology, or a closely related discipline * 5+ years in project management of complex systems or ... exposure to lifecycle management, lifecycle costing, and change management * 4+ years in the ...
Sr. Director IT Operations
Chicago, IL · On-site
Leads technology lifecycle management, including hardware/software refresh programs,capacity planning, and prevention of technology obsolescence. * Drives adoption of automation and modern tooling to ...
Sr. Director IT Operations
Chicago, IL · On-site
Leads technology lifecycle management, including hardware/software refresh programs,capacity planning, and prevention of technology obsolescence. * Drives adoption of automation and modern tooling to ...
QE Lead
Baton Rouge, LA · On-site
Technology Lifecycle management * Product & Automation design development and support * User & license management & provisioning * Product version lifecycle management * Test Automation * Workspace ...
Quick apply
QE Lead
Baton Rouge, LA · On-site
Technology Lifecycle management * Product & Automation design development and support * User & license management & provisioning * Product version lifecycle management * Test Automation * Workspace ...
Technology Lifecycle Manager information
What is the difference between Technology Lifecycle Manager vs IT Asset Manager?
| Aspect | Technology Lifecycle Manager | IT Asset Manager |
|---|---|---|
| Primary Focus | Oversees the entire lifecycle of technology assets from procurement to disposal | Manages inventory, tracking, and compliance of IT assets |
| Certifications | ITIL, PMP, CompTIA certifications often preferred | ITIL, CompTIA certifications common |
| Work Environment | Corporate IT departments, technology companies | IT departments, managed service providers |
| Industry Usage | Technology, manufacturing, healthcare | All industries with IT infrastructure |
The main difference is that the Technology Lifecycle Manager focuses on managing the entire lifecycle of technology assets, including planning, deployment, maintenance, and disposal. In contrast, the IT Asset Manager primarily handles inventory, tracking, and compliance of existing assets. Both roles require similar certifications and are vital in organizations managing extensive IT infrastructure, but their scope and responsibilities differ.

Full-time
Retirement, PTO
Posted 3 days ago
Staples rating
5.8
Based on 616 frontline employees who took The Breakroom Quiz
427th of 713 rated retailers
Job description
Staples is business to business. You're what binds us together.
Our worldclass sales and sales support teams work directly with businesses of all sizes to offer products and services that meet customers' unique needs. We are committed to understanding our customers and use bestinclass sales tools, technology, and digital experiences to deliver value. Our teams are constantly evolving, investing in skill development and offering rewarding career opportunities across the organization.
The Digital Customer Lifecycle Manager owns the endtoend lifecycle strategy for Small and MediumSized Businesses (SMB) customers - from acquisition through onboarding, activation, growth, and reengagement. This role defines how customers move from enrollment to value realization, with a strong focus on Digital Enrollment (DE) customers and digitally assisted journeys.
What you'll be doing:
- Own and evolve the SMB customer lifecycle strategy across digital enrollment, integrated B2B, and businesstobusiness account segments.
- Partner crossfunctionally with Digital, Product, Technology, Operations, Marketing, and Sales teams to drive customer success
- Define lifecycle stages, success metrics, and operating cadences
- Analyze acquisition quality, value, and yield to improve growth efficiency
- Influence digital experiences including site content, messaging, assisted journeys, and engagement cadences
- Maximize qualified handoffs to sales and specialized support teams through optimized digital and assisted channels
- Develop intervention strategies for underengaged or declining accounts
- Identify customer friction points, measure their impact, and drive rootcause improvements
What you bring to the table:
- A strategic, customercentric mindset with a passion for lifecycle optimization
- Strong analytical capabilities and comfort using data to inform decisions and prioritize investments
- Proven ability to influence and lead through collaboration without direct authority
- Confidence presenting insights and recommendations to senior stakeholders
- A growthoriented approach to experimentation, iteration, and continuous improvement
- Proven experience owning endtoend lifecycle strategies from acquisition through growth.
- Strong track record improving conversion, engagement, and earlystage customer value
- Experience defining lifecycle metrics, success criteria, and performance cadences
- Demonstrated ability to partner crossfunctionally and drive execution
- Bachelor's degree required or equivalent work experience.
- 8+ years of experience in lifecycle marketing, growth strategy, or digital customer experience.
What's needed- Basic Qualifications:
- Bachelor's degree required or equivalent work experience.
- 8+ years of experience in lifecycle marketing, growth strategy, or digital customer experience.
What's needed- Preferred Qualifications:
- Experience supporting SMB, digital enrollment, or salesassisted growth models
- Familiarity with funnel analysis, customer segmentation, and journey optimization
- Experience working closely with analytics and data teams to evaluate performance and impact
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.