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Technology Infrastructure Manager Jobs in Dallas, TX

Create and manage IT infrastructure dashboard and report out on regular basis * Manage the deployment process for new products and hardware * Escalate issues to Infrastructure manager, PMO, and Head ...

Create and manage IT infrastructure dashboard and report out on regular basis Manage the deployment process for new products and hardware Escalate issues to Infrastructure manager, PMO, and Head of I ...

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Technology Infrastructure Manager information

See Dallas, TX salary details

$80K

$153K

$196.7K

How much do technology infrastructure manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technology infrastructure manager in Dallas, TX is $153,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $195,700.00 per year, depending on experience, location, and employer.

What does a technology infrastructure manager do?

A Technology Infrastructure Manager oversees the planning, implementation, and maintenance of an organization's IT infrastructure, including servers, networks, and data centers. They ensure that all technology systems are reliable, secure, and efficient to support business operations. Their responsibilities often include managing a team of IT professionals, setting infrastructure strategies, troubleshooting issues, and ensuring compliance with security standards. Additionally, they collaborate with other departments to align technology solutions with organizational goals.

What are some common challenges faced by technology infrastructure managers, and how can they be addressed?

Technology Infrastructure Managers often encounter challenges such as keeping up with rapidly evolving technology, ensuring system security, and managing large-scale upgrades with minimal downtime. Balancing the needs of different departments while maintaining network stability can also be demanding. Proactive planning, regular training, and fostering strong communication with both technical teams and stakeholders are key strategies for overcoming these challenges and ensuring smooth infrastructure operations.

What are the key skills and qualifications needed to thrive as a technology infrastructure manager, and why are they important?

To thrive as a Technology Infrastructure Manager, you need expertise in IT infrastructure, network management, and system administration, often supported by a bachelor’s degree in computer science or related fields. Familiarity with technologies such as cloud platforms, virtualization tools, and certifications like Cisco CCNA/CCNP or CompTIA Network+ is common. Strong leadership, problem-solving, and communication skills help manage teams and coordinate with stakeholders effectively. These competencies are crucial for ensuring reliable, secure, and scalable IT operations that support organizational goals.

What is the difference between Technology Infrastructure Manager vs Network Engineer?

AspectTechnology Infrastructure ManagerNetwork Engineer
CredentialsBachelor's in IT, Computer Science, or related; certifications like Cisco CCNA, CompTIA Network+Bachelor's in Computer Science, IT, or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees entire IT infrastructure, including servers, data centers, and cloud systemsFocuses on designing, implementing, and maintaining network systems and hardware
Employer & Industry UsageUsed in organizations managing large-scale IT infrastructure across industriesCommon in organizations needing network setup, security, and maintenance

The Technology Infrastructure Manager oversees the entire IT infrastructure, including servers and cloud systems, while the Network Engineer specializes in designing and maintaining network hardware and systems. Both roles require similar certifications and work environments but differ in scope and focus.

What are the most commonly searched types of Technology Infrastructure jobs in Dallas, TX?

The most popular types of Technology Infrastructure jobs in Dallas, TX are:

What are popular job titles related to Technology Infrastructure Manager jobs in Dallas, TX?

For Technology Infrastructure Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Technology Infrastructure Manager jobs in Dallas, TX look for?

The top searched job categories for Technology Infrastructure Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Technology Infrastructure Manager jobs?

Cities near Dallas, TX with the most Technology Infrastructure Manager job openings:

Infographic showing various Technology Infrastructure Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $153,018 per year, or $73.6 per hour.

Operation Manager - Infrastructure Support

Inficare Technologies

Dallas, TX • On-site

Full-time

Re-posted 19 days ago


Job description

Role : Operation Manager - Infrastructure Support
Location : Dallas, TX (Onsite)
Duration : Long Term
Role Summary:
Responsible for end-to-end delivery of managed services for ECS environment covering Linux, Windows, Oracle, SQL, Storage, Backup, Active Directory, Exchange, Certificates, and Middleware.
This role ensures:
  • Smooth daily operations
  • Meeting SLA/KPI commitments
  • Strong customer engagement
  • Effective leadership of technical teams

Key Responsibilities:
1. Service Delivery & Operations
  • Manage day-to-day operations of ECS services across all technical towers
  • Ensure services are delivered as per agreed SLAs/Scope of Work
  • Maintain high availability, performance, and stability of systems
  • Drive quick resolution of incidents, problems, and service requests

2. Team Management & Leadership
  • Lead and manage multi-technology teams (Exchange, Active Directory, Linux, Windows, DB, Storage, etc.)
  • Ensure team has right skills, training, and coverage
  • Allocate work and track performance of team members
  • Act as single point of escalation for technical and delivery issues

3. SLA / KPI / PI Management
  • Monitor and ensure compliance with:
    • SLA (Service Level Agreements)
    • KPI (Key Performance Indicators)
    • PI (Performance Indicators)
  • Identify risks proactively and take corrective actions
  • Work with teams to improve performance metrics continuously

4. Reporting & Governance
  • Prepare and present:
    • Weekly / Monthly service reports
    • SLA & KPI dashboards
    • Incident and problem trend reports
  • Provide clear, executive-level updates to customer and leadership
  • Support governance meetings like MBR/QBR

5. Customer Management
  • Act as primary interface with customer for day-to-day operations
  • Understand customer priorities and align service delivery accordingly
  • Build strong relationships and ensure customer satisfaction
  • Handle escalations and drive timely resolution

6. Risk, Issue & Change Management
  • Identify delivery risks and operational issues proactively
  • Ensure all issues are tracked and resolved with proper ownership
  • Manage change implementations with minimum business impact

7. Continuous Improvement (CSI)
  • Identify improvement opportunities in:
    • Automation
    • Process optimization
    • Cost efficiency
  • Drive initiatives to improve service quality and efficiency

Required Skills & Experience
Technical Understanding (must-have)
  • Hands-on understanding (not deep SME) of:
    • Linux / Windows servers
    • Oracle / SQL databases
    • Storage & Backup systems
    • Active Directory / Exchange
    • Certificate lifecycle management
    • Middleware platforms

Functional Skills
  • Strong understanding of:
    • ITIL / Managed Services model
    • SLA / KPI / Performance reporting
    • Incident, Problem, Change management

Soft Skills
  • Strong communication (customer-facing role)
  • Leadership and team handling
  • Problem-solving and decision making
  • Ability to work in fast-paced production environment

Experience
  • 8-12+ years in IT infrastructure / managed services
  • 3-5 years in Service Delivery / Service Manager role
  • Experience handling enterprise customers and large teams

Success Measures (What Good Looks Like)
  • SLA compliance consistently met
  • Customer satisfaction (CSAT) positive
  • Reduced incidents / faster resolution
  • Strong reporting and transparency
  • Stable operations with minimal escalations