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Technology Helpdesk Jobs in Minnesota (NOW HIRING)

Synchronicity, Inc.

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IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Accra Care, Inc

IT Support Specialist

Minnetonka, MN · On-site

$23.50 - $26/hr

Schedules designed to help you thrive. * Generous PTO: Including an additional paid day dedicated ... As an IT Support Specialist, you will be the face of IT to our internal AMG staff as you provide IT ...

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Technology Helpdesk information

What cities in Minnesota are hiring for Technology Helpdesk jobs?

Cities in Minnesota with the most Technology Helpdesk job openings:

Infographic showing various Technology Helpdesk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

IT Helpdesk Technician

New Brighton, MN • On-site

Nystrom & Associates, Ltd.
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Nystrom & Associates, Ltd.external

$25 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description
Job Title: IT Helpdesk Technician
Location: 1900 Silver Lake Road, Suite 210 New Brighton, MN 55112
Working Model: This role is fully onsite for the first 90 days, transitioning to a hybrid schedule of three days in the office and two days working from home.
Employee Type: 1.0 FTE - Full Time
At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.
Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.
Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.
As an IT Helpdesk Technician at Sagent Behavioral Health, you will Serves as the first point of contact for Sagent end users, partners, and customers seeking technical support on day-to-day issues and requests. Helps determine the best solution based on the issue and details provided by our customers. You will interface with the rest of the IT team to provide a high level of customer service to the organization.
Full Time Benefits:
  • Healthcare, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:
  • Identifies, researches, and resolves technical problems.
  • Documents, tracks, and monitors problems in the Helpdesk ticketing system to ensure a timely resolution.
  • Answer user inquiries regarding computer software or hardware operation issues to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Complete basic system administrator duties (add/remove users, set up e-mail, etc.)
  • Fix PC, scanner, or printer issues.
  • Part of On-Call rotation and provides support for after-hours emergencies and issues.
  • All other assigned duties

Requirements:
  • 1 year certification from college or technical school or equivalent work experience.
  • Minimum 2 years of work-related experience.
  • Experience with Microsoft Azure and Intune.
  • Able to travel to new clinics and existing locations as needed.
  • Able to work weekends or evenings for special projects.
  • Experience and knowledge of Microsoft Office Suites.
  • Experience with Anti-virus / End Point Protection, VPN clients, Citrix Clients, video conferencing software, remote support tools, and workstation imaging applications.

Compensation: This is an non-exempt position. Hourly rate for this position will range from $25.00-$26.44
*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.
* Employees in these positions are W2.
Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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