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Technology Helpdesk Jobs in Indiana (NOW HIRING)

Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively. * Monitors IT helpdesk requests and responds quickly and effectively. * Collaborate with the ...

IT Help Desk

Franklin, IN · On-site

$18 - $24/hr

Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively. * Monitors IT helpdesk requests and responds quickly and effectively. * Collaborate with the ...

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...

IT Director

Terre Haute, IN · On-site

$65K - $70K/yr

Direct, assign, track, and review IT Helpdesk requests and incidents to ensure timely resolution and adherence to defined Service Level Agreements (SLAs). * Conduct quality reviews of individual ...

IT Director

Terre Haute, IN · On-site

$65K - $70K/yr

Direct, assign, track, and review IT Helpdesk requests and incidents to ensure timely resolution and adherence to defined Service Level Agreements (SLAs). * Conduct quality reviews of individual ...

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Technology Helpdesk information

What cities in Indiana are hiring for Technology Helpdesk jobs?

Cities in Indiana with the most Technology Helpdesk job openings:

Infographic showing various Technology Helpdesk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

IT Helpdesk Technician

Greenwood, IN • On-site

George E. Booth Co.
Industrial Automation Equipment Manufacturing • 11 - 50 employees

Full-time

Medical, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

The George E. Booth Co. is a family-owned andoperated industrial automation sales company looking to hire their nextfull-time IT Helpdesk Technician.

The George E. Booth Co. is amajor distributor of process instrumentation products and related services tocustomers in Illinois, Indiana, Kentucky, Ohio, and Tennessee.  Founded in1963, George E. Booth Sr. recognized that there would be a natural evolution inthe development of products for the industrial instrumentation processfield. 

In addition to excellent communication skills,written and verbally, the ideal candidate will have ERP software knowledge strong attention to detail,and the ability to interface with individuals at all levels within theorganization. The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located in Indianapolis, IN.  All candidates mustbe legally authorized to work in the United States.

Responsibilities:                                                       

1.       Oversee dailyperformance of computer systems.

2.       May provideassistance concerning the use of computer hardware and software, includingprinting, installation, word processing, electronic mail, and operating system.

3.       Set upequipment for employees' use, performing or ensuring proper installation ofcables, operating systems, and appropriate software.

4.       Attaintechnical manuals, confer with users, or conduct computer diagnostics toinvestigate and resolve problems or to provide technical assistance andsupport.

5.       Answer userinquiries regarding computer software and hardware operation to resolveproblems.

6.       Install andperform minor repairs to hardware, software, or peripheral equipment, followingdesign or installation specifications.

7.       Confer withstaff, users, and management to establish requirements for new systems ormodifications.

8.       Entercommands and observe systems functioning to verify correct operations anddetect errors.

9.       Maintainrecords of daily data communication transactions, problems and remedial actionstaken or installation activities.

10.    Developtraining materials and procedures, or train users in the proper use of hardwareor software.

11.    All otherduties as assigned by supervision.

Requirements:

        Bachelor's Degree in IT or a technically relatedfield is a plus.

        At least two years' related experience in companyinformation technology

        Excellent verbal and written communication skillswith the ability to translate complex concepts into easily understood language.

        Ability to use software suites, presentationsoftware, spreadsheets, and collaboration tools.

        Attention to details, organizational aptitude, andsuperior interaction skills necessary.

Benefits:

Full benefits package includes major medical, dentaland vision with paid-time off and matching 401(k). 

Employment Type: FULL_TIME