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Technology Help Desk Jobs in Florida (NOW HIRING)

AppleOne

IT Help Desk - Elections

Fort Lauderdale, FL · On-site

$22/hr

Job Summary We are seeking an IT Help Desk - Elections Technician for a temporary election cycle assignment in Fort Lauderdale, FL. This contract opportunity is ideal for a dependable, detail ...

Canopy A&D

IT Help Desk Specialist

Cape Canaveral, FL · On-site

$32 - $40/hr

Role Overview We are seeking a highly skilled IT Help Desk Specialist with a strong background in aerospace manufacturing IT environments and proven knowledge of CMMC (Cybersecurity Maturity Model ...

Canopy A&D

IT Help Desk Specialist

Cape Canaveral, FL · On-site

$32 - $40/hr

Role Overview We are seeking a highly skilled IT Help Desk Specialist with a strong background in aerospace manufacturing IT environments and proven knowledge of CMMC (Cybersecurity Maturity Model ...

Canopy A&D

IT Help Desk Specialist

Cape Canaveral, FL · On-site

$32 - $40/hr

Role Overview We are seeking a highly skilled IT Help Desk Specialist with a strong background in aerospace manufacturing IT environments and proven knowledge of CMMC (Cybersecurity Maturity Model ...

Hose-McCann Telephone Co.

Be Seen First

IT Help Desk Technician

Deerfield Beach, FL · On-site

The IT Helpdesk Technician plays a critical role in ensuring the smooth operation of an organization's technology infrastructure by providing timely and effective technical support to end-users. This ...

TrovaSearch

Help Desk Supervisor

Orlando, FL

Position Summary The IT Help Desk Supervisor is a working supervisor role that combines hands-on Level II technical support with day-to-day leadership of the help desk team. The majority of this ...

Chenega MIOS

Help Desk Supervisor

Orlando, FL · On-site

High school diploma or GED equivalent required. * 3+ years of IT Help Desk or Service Desk ... experience required. * Experience with ServiceNow. * Experience with Amazon Connect. * Experience ...

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Technology Help Desk information

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How much do technology help desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for technology help desk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What is a technology help desk?

Technology Help Desk jobs involve assisting users with technical issues related to computers, software, networks, and other technology systems. Professionals in these roles diagnose problems, provide solutions, and may offer training or guidance to help users resolve common issues. They often serve as the first point of contact for technical support, either over the phone, via email, or through in-person requests. Strong communication skills and a broad knowledge of IT systems are essential for success in this field.

What are the key skills and qualifications needed to thrive as a technology help desk professional?

To thrive as a Technology Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving skills help in assisting users and resolving issues efficiently. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by technology help desk professionals, and how can they effectively manage them?

Technology Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying levels of technical expertise. To effectively manage these challenges, it's important to prioritize tasks, use ticketing systems to track issues, and develop strong communication skills. Collaboration with other IT team members can also help in resolving more complex problems quickly and efficiently.

What is the difference between Technology Help Desk vs Technical Support Specialist?

AspectTechnology Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Employer & IndustryIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT

The Technology Help Desk and Technical Support Specialist roles share similar certifications and work environments, often overlapping in customer support and troubleshooting tasks. However, the Help Desk typically handles initial user inquiries and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in maintaining IT operations and customer satisfaction.

How to become a technology help desk?

To become a technology help desk technician, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for assisting users. Entry-level positions often require basic troubleshooting skills and familiarity with common operating systems and support tools.

What cities in Florida are hiring for Technology Help Desk jobs?

Cities in Florida with the most Technology Help Desk job openings:

Technology Help Desk jobs near you
Infographic showing various Technology Help Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $35,985 per year, or $17.3 per hour.

Help Desk Specialist (Part-Time)

South Miami, FL • On-site

Larkin Community Hospital
Health Care and Social Assistance • 1 - 5K employees
Learn more about Larkin Community Hospitalexternal

Part-time

Re-posted 24 days ago

Job description

Position Summary

The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and network resources. This role is critical in supporting patient care operations by promptly resolving technical issues in a fast-paced healthcare environment.

Qualifications

Education & Experience:

  • Associate’s degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience)

  • Minimum of 1–3 years of IT Help Desk or technical support experience, preferably in a healthcare environment

Technical Skills:

  • Strong working knowledge of Windows operating systems and Microsoft Office 365

  • Basic understanding of networking concepts (LAN/WAN, TCP/IP, Wi-Fi)

  • Experience with ticketing systems and remote support tools

  • Familiarity with EHR/EMR systems is a plus

Certifications (Preferred but Not Required):

  • CompTIA A+, Network+, or similar IT certifications

Skills & Competencies

  • Excellent customer service and communication skills

  • Strong troubleshooting and problem-solving abilities

  • Ability to work effectively in a fast-paced, high-demand healthcare environment

  • Strong attention to detail and documentation

  • Ability to work independently and as part of a team

  • Understanding of HIPAA and healthcare data security standards

Physical & Work Requirements

  • Ability to lift and move IT equipment up to 25 lbs

  • Ability to stand, walk, and work at computer stations for extended periods

  • May require on-call availability or shift flexibility

Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

Social media

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