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Technology Delivery Manager Jobs in Georgia (NOW HIRING)

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

WHO WE ARE KNAPP brings new technology to warehouse automation. The KNAPP Group is a global ... WHAT YOU GET TO DO The Service Delivery Manager is responsible for managing the operational ...

4pconsultinginc

IT Project Manager IV

Atlanta, GA · On-site

$94K - $112K/yr

Position: IT Project Manager IV Location: Atlanta, GA Duration: 6 Months Client: Southern Company ... This role requires strong experience in program delivery, Agile project management, Scrum Master ...

Metasys

Cloud/Software Delivery Manager

Atlanta, GA · On-site

Our unique quick-start solutions are designed to empower IT operations teams with the efficiency ... The Delivery Manager oversees the execution of the technical deployment of cloud-based solutions ...

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All JobsTechnology Delivery JobsTechnology Delivery Manager JobsTechnology Delivery Manager Jobs in Georgia

Technology Delivery Manager information

See Georgia salary details

$26.2K

$70.3K

$141.4K

How much do technology delivery manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technology delivery manager in Georgia is $70,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $97,100.00 per year, depending on experience, location, and employer.

What does a Technology Delivery Manager do?

A Technology Delivery Manager oversees the planning, execution, and delivery of technology projects within an organization. Their role involves coordinating teams, managing project timelines and budgets, and ensuring that technology solutions are delivered according to business requirements. They act as a bridge between technical teams and business stakeholders, resolving issues, mitigating risks, and ensuring successful implementation of technology initiatives. Effective communication, leadership, and project management skills are essential for this role.

How does a Technology Delivery Manager typically collaborate with cross-functional teams to ensure project success?

As a Technology Delivery Manager, you will frequently coordinate between various stakeholders such as developers, business analysts, quality assurance teams, and clients. Your role involves facilitating clear communication, managing expectations, and ensuring alignment on project goals and timelines. You’ll lead regular status meetings, address roadblocks, and proactively resolve issues to keep the project on track. This collaborative approach helps deliver solutions that meet both technical standards and business objectives.

What are the key skills and qualifications needed to thrive as a Technology Delivery Manager, and why are they important?

To thrive as a Technology Delivery Manager, you need strong project management skills, technical expertise in software development or IT systems, and often a degree in computer science or a related field. Familiarity with Agile, Scrum, or other project management methodologies, as well as tools like Jira, Confluence, and relevant certifications such as PMP or Scrum Master, is typically required. Exceptional communication, leadership, and problem-solving skills help you coordinate diverse teams and manage stakeholder expectations. These skills ensure successful delivery of technology projects on time and within scope, driving business value and client satisfaction.

What is the difference between Technology Delivery Manager vs Project Manager?

AspectTechnology Delivery ManagerProject Manager
Primary FocusOverseeing technology project delivery, ensuring technical solutions meet business needsManaging project scope, schedule, and resources across various industries
Required CredentialsTypically PMP, Agile certifications, technical backgroundPMP, PRINCE2, or similar project management certifications
Work EnvironmentTech teams, software development, IT departmentsCross-industry, diverse teams, various project types
Common UsageTechnology-focused companies, IT service providersAll industries, including construction, finance, healthcare

The main difference is that a Technology Delivery Manager focuses on delivering technical solutions within IT and tech projects, while a Project Manager oversees projects across various industries, managing scope, schedule, and resources. Both roles require strong project management skills and certifications, but the Technology Delivery Manager has a more technical focus.

What are popular job titles related to Technology Delivery Manager jobs in Georgia?

For Technology Delivery Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Technology Delivery Manager jobs in Georgia look for?

The top searched job categories for Technology Delivery Manager jobs in Georgia are:

What cities in Georgia are hiring for Technology Delivery Manager jobs?

Cities in Georgia with the most Technology Delivery Manager job openings:

Technology Delivery Manager jobs near you
Infographic showing various Technology Delivery Manager job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $70,286 per year, or $33.8 per hour.

Service Delivery Manager

KNAPP

Kennesaw, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

WHO WE ARE

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

The Service Delivery Manager is responsible for managing the operational delivery of services for assigned customer accounts. The role serves as the primary liaison between customers and KNAPP's service organization, ensuring effective communication, coordination of support activities, resolution of service-related incidents, and achievement of service performance objectives. The SDM collaborates with cross-functional teams to drive customer satisfaction, operational excellence, and continuous service improvement while maintaining alignment with contractual commitments and business goals.

Essential Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Build and maintain strong customer relationships through regular communication, service reviews, and proactive engagement. 
  • Monitor and manage service performance against contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). 
  • Coordinate cross-functional teams to ensure timely resolution of incidents, service requests, and operational challenges. 
  • Support customer escalations, ensuring appropriate stakeholder engagement, communication, and resolution. 
  • Lead recurring operational incident reviews with customers to discuss service performance, trends, root cause analysis and improvement opportunities. 
  • Drive service improvement initiatives by collaborating with appropriate stakeholders.
  • Identify and communicate operational risks that may impact service delivery, customer satisfaction, or business objectives. 
  • Support root cause analysis activities and track corrective and preventive actions through to completion. 
  • Support change deployment activities by coordinating between the change management team, KNAPP onsite personnel, and customer stakeholders to ensure clear communication, alignment, and successful execution. 
  • Consistently update and maintain accurate reports, meeting records, action items, and customer communications. 
  • Advocate for customer needs within KNAPP while balancing operational requirements, contractual obligations, and business priorities. 
  • Support service transition activities for new systems, enhancements, and operational changes as required.

WHAT YOU HAVE

  • Bachelor's degree, preferably in Information Technology, Logistics or related field or equivalent combination of education, training, and experience.
  • 2+ years of direct experience managing SLAs, escalations, and service performance in automated or technology-driven environments preferred.
  • Basic knowledge of databases and operating systems such as Linux and Windows.
  • Fundamental understanding of hardware, server, and network technologies.
  • Ability to work effectively both independently and as part of a team.
  • Strong organizational skills.
  • Proficient knowledge of Microsoft Office or related software

Additional Skills and Requirements

  • Ability to develop and maintain strong customer relationships through proactive communication, effective stakeholder alignment, and a commitment to delivering exceptional customer experience.
  • Excellent verbal, written, and presentation skills with the ability to communicate effectively across technical, operational, and executive audiences while facilitating productive discussions and driving alignment.
  • Demonstrate the ability to analyze complex situations, identify trends and risks, evaluate business impacts and coordinate with internal stakeholders that drive operational improvements.
  • Strong organizational, prioritization, and time management skills with the ability to manage multiple initiatives, customer needs and competing priorities in a dynamic environment.
  • Willingness to continuously develop skills, expand knowledge, embrace new challenges, and adapt to evolving customer and business needs.

Working Conditions and Environment:

  • Travel may be required up to 25%
  • Overtime as required by work
  • Professional office etiquette is required at all times
  • Authorization to work in the U.S.
  • Passport or ability to obtain a passport
  • Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.
  • Excellent time management skills

WHAT YOU WILL GET

  • 2 remote days per week when in office
  • Half day Fridays when in office
  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
  • Subsidized food delivery
  • Monthly celebrations
  • Quarterly employee events
  • Corporate Social Responsibility including recycling, sustainability and volunteering


KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

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